4-Star HotelSummary of reviews related to the '4 Star' categoryMany guest reviews of the Vercelli Palace Hotel indicate that it does not meet the expectations associated with a 4-star rating. Guests repeatedly noted that the hotel might have been a 4-star establishment in the past, but it has since declined in quality. Several reviews mentioned the outdated style and lack of modern amenities, suggesting the need for a comprehensive upgrade to meet contemporary 4-star standards.
Cleanliness and maintenance of rooms and bathrooms appear to be recurring issues that fail to reflect a 4-star level. Basic toiletries and subpar breakfast offerings have been commonly cited as elements not in line with a 4-star experience. The dining options at the hotel were also criticized for being inadequate compared to what one would expect from such a rating.
Despite these shortcomings, some reviews highlighted the hotel's strengths, such as the kindness and availability of the staff and the hotel's convenient location. However, these positive points were not sufficient to overshadow the disappointment regarding the hotel’s facilities and services. Overall, while a few guests found it to be a decent value, the majority felt that the hotel falls short of its advertised rating and requires significant improvements to justify its 4-star status.
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