Inn with Swimming Pool Heated Pool Indoor Pool Summary of reviews related to the 'Pool' categoryThe pool at the Holiday Inn Express St. Jean Sur Richelieu, an IHG Hotel, has received mixed feedback from guests. On the positive front, several visitors found the pool to be well-maintained, clean and even described it as beautiful. It's noted as an indoor, heated pool that is great for family enjoyment. Some guests appreciated the comfortable amenities and found it to be a cute and nice feature of their stay.
However, there are also several negative aspects highlighted by guests. Issues such as the pool being closed at times or not working have been mentioned. Cleanliness has been a recurring concern with reports of hair in the pool, clumpy pool hair and a generally dirty pool area. Some guests noted the lack of available towels both at the pool and gym, while others mentioned the confusing reservation system limiting access. Additional problems included the pool burning eyes or fading swimsuits with some describing their overall pool experience as poor or disappointing.
Guests suggested further improvement in the maintenance and management of the pool area to fully meet their expectations. Despite these issues, when properly maintained and accessible, the pool seems to be a valued amenity for those staying at the hotel. Show more
Hotel with Swimming Pool Heated Pool Indoor Pool Summary of reviews related to the 'Pool' categoryThe pool at the Holiday Inn Saint-Jean-sur-Richelieu Congres by IHG has received mixed feedback from guests. On a positive note, the pool's temperature has been described as pleasant, and it seems to be a delightful attraction for children, who enjoy their time splashing around. Some guests found the indoor pool to be a nice facility, despite being on the smaller side. However, several guests experienced disappointment due to the pool's closure for renovations, with some noting that this was not communicated prior to their visit, citing issues with chloramine levels and ventilation. Additionally, the pool is expected to remain non-functional until 2024, which has been a letdown for those who specifically chose the hotel for its pool offerings. Show more
