Vila Gale Collection Palácio dos Arcos 4.1 km from Massama
Hotel in Oeiras
8.8
Excellent
From $224
From $224
Info
Set in a 15th century palace and rebuilt in the 18th century, this boutique hotel is situated across the street from the Tagus River.
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Categories
5-Star Hotel


Luxury Hotel


Historic Hotel


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Palácio do Governador - Lisbon Hotel & Spa 5.7 km from Massama
Hotel in Lisbon
8.9
Excellent
From $223
From $223
5-Star HotelSummary of reviews related to the '5 Star' categoryPalácio do Governador - Lisbon Hotel & Spa, set in the historical Belem district, presents a mix of opinions when it comes to its five-star rating. Some aspects of the hotel, such as its beautiful rooms, luxury ambiance and phenomenal breakfast, contribute positively to the overall five-star experience. Guests highlighted the true five-star quality in terms of service, amenities and the European standards it upholds.

However, several reviews indicate that the hotel does not consistently meet the expectations of a five-star standard. Issues such as the cleanliness of the rooms, lack of complimentary amenities, limited dining options and insufficient air conditioning have been noted. Noise levels in the rooms and the basic quality of the breakfast service further detract from the five-star rating.

Despite mixed feedback, certain areas of the hotel—particularly its decor and comfort—are praised highly, suggesting that the hotel has the potential to fulfill the promise of a five-star experience. The dedicated service from the staff and the overall ambiance continue to attract guests, ensuring that those looking for a blend of historic charm and modern luxury won't be entirely disappointed. However, consistent updates and improvements are needed to align fully with the high expectations associated with five-star ratings.
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Wine & Books Lisboa Hotel 5.9 km from Massama
Hotel in Lisbon
9.3
Excellent
5-Star HotelSummary of reviews related to the '5 Star' categoryWine & Books Lisboa Hotel is commonly appreciated for its high-quality offerings, consistently delivering a five-star experience. Guests frequently praise the hotel's intimate yet luxurious atmosphere, remarking that the establishment truly lives up to its five-star billing. The modern facilities and the high standard of services often meet or even surpass expectations typically associated with a five-star hotel.

The decor, tranquility and professionalism of the staff significantly contribute to the overall five-star feel. Many guests consider everything to be of five-star quality, including the service, which is frequently highlighted as exceptional.

However, not all reviews align with this perspective. Some guests feel that certain aspects, particularly the breakfast and food, do not meet the five-star standard. Despite these occasional critiques, the majority opinion underscores that Wine & Books Lisboa Hotel generally offers an experience worthy of its five-star rating, ensuring a luxurious stay in Lisbon.
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Altis Belem Hotel & Spa, a Member of Design Hotels 5.9 km from Massama
Hotel in Lisbon
8.8
Excellent
From $209
From $209
5-Star HotelSummary of reviews related to the '5 Star' categoryAltis Belem Hotel & Spa, a Member of Design Hotels offers guests an exceptional stay with superb facilities and services. While some guests may have experienced noise disturbances, overall the hotel provides a very special and exclusive experience. There were a few instances where guests felt the hotel didn't meet their expectations for a five-star rating, such as the lack of a luggage porter, but these were few and far between. We highly recommend this hotel for those seeking a great stay in Portugal.
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9.1
Excellent
Info Categories
5-Star Hotel


Hotel with Parking

EV charging stations  


Luxury Hotel


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Penha Longa Resort 6.0 km from Massama
Hotel in Sintra
8.9
Excellent
From $352
From $352
5-Star HotelSummary of reviews related to the '5 Star' categoryPenha Longa Resort is an extraordinary and luxurious five-star hotel, located in a fantastic venue that offers exceptional service and facilities. The hotel has a 5-star standard with top-notch amenities such as a 5-star pool and golf course. The staff is friendly and helpful, providing excellent service that is expected from a luxury 5-star hotel. However, some guests reported that the TV or movie service is lacking with only generic local channels, which does not meet the expectations of a 5-star resort. Furthermore, guests should be aware that some services are expensive, such as renting a golf cart for 30€/h. Despite these minor issues, Penha Longa Resort remains a top-notch, perfect place to stay for a great experience that is worth recommending.
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Lawrences Hotel 6.4 km from Massama
Hotel in Sintra
8.5
Very Good
From $115
From $115
Info Categories
5-Star Hotel


Boutique-style Hotel


Luxury Hotel


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8.9
Excellent
From $265
From $265
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World has been classified as a 5-star hotel, although some guests express that the rooms and amenities do not meet that standard. While the hotel boasts a charming and luxurious atmosphere, guests have found the sheets to be worn and the rooms to fall short of expected luxury. Despite this, the staff receive high praise for their attentive and warm service. However, some guests have had negative experiences with bar staff. The hotel is housed in an old palace, which many guests found to be a unique and enjoyable aspect of their stay. Overall, while some guests may expect more from a 5-star hotel, others have had a perfect experience and deem it the best hotel they have ever stayed in. Breakfast receives mixed reviews with some feeling it does not meet the same level as the rest of the facilities. Despite varied experiences, guests attest that the Pestana Palace Lisboa Hotel & National Monument - The Leading Hotels of the World is without a doubt, a 5-star hotel with corresponding prices and expect the clientele to reflect that standard.
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Corinthia Lisbon 6.6 km from Massama
Hotel in Lisbon
8.9
Excellent
From $263
From $263
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Corinthia Lisbon is a luxurious 5-star hotel that offers an exceptional experience to its guests. The staff is very friendly and always ready to help, making the stay perfect. The hotel is beautiful and modern with attention to detail throughout the property. The amenities and facilities are outstanding, making it a great place to stay. However, there were a few negative reviews that mentioned the hotel needs improvement in some areas to meet the standards of a 5-star hotel. Overall, it is a comfortable and luxurious hotel that is definitely worth staying in when visiting beautiful Lisbon.
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Hyatt Regency Lisbon 6.7 km from Massama
Hotel in Lisbon
8.5
Very Good
Info Categories
5-Star Hotel


Luxury Hotel


Hotel Taking Steps Towards Sustainability


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Valverde Sintra Palácio de Seteais 6.7 km from Massama
Hotel in Sintra
9.1
Excellent
From $257
From $257
5-Star Hotel
More than just a five-star hotel, a romantic and luxurious palace which will take you back to the days of the architecture and elegance of the XVIII century.
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Summary of reviews related to the '5 Star' categoryIf you're looking for the highest level of hospitality during your travels to Sintra, the Tivoli Palacio de Seteais is the place to be. This five-star hotel boasts beautiful historic rooms with comfortable beds, ensuring a luxurious and perfect stay. Guests rave about the exceptional service received throughout their journey back in time. Though the dinner didn't quite reach the level of a five-star meal, the top-notch breakfast and attention to detail more than made up for it. This hotel truly offers a pampering retreat fit for royalty, making it one of the best hotels in which to stay in the area. The location is unbeatable with stunning views of Poco Iniciation and the surrounding landscapes. The Tivoli Palacio de Seteais is a truly exceptional hotel in every aspect, making for an unforgettable experience.
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Palácio Estoril Hotel, Golf & Wellness 6.9 km from Massama
Hotel in Cascais
8.7
Very Good
From $187
From $187
5-Star HotelSummary of reviews related to the '5 Star' categoryPalácio Estoril Hotel, Golf & Wellness is a luxurious, classic traditional 5-star hotel located in a historical building. Guests enjoy exceptional facilities and services with everything they could possibly need. The friendly staff make every effort to ensure a pleasant stay, resulting in a superb and enjoyable experience. While some guests found the breakfast buffet mediocre for a 5-star hotel, others found it excellent. Overall, the hotel is a fantastic, ritzy experience with a fascinating history and great location. A delightful stay in a palace exceptionnel that is perfect for a 5-star stay. However, there were some negative reviews; for example, some found the hotel way overrated and in need of care. Despite this, the majority of guests agreed that the hotel deserved its 5-star rating.
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Dom Pedro Lisboa 7.1 km from Massama
Hotel in Lisbon
8.6
Very Good
From $155
From $155
5-Star HotelSummary of reviews related to the '5 Star' categoryDom Pedro Lisboa presents itself as a luxurious hotel with various amenities that approach those expected of a five-star establishment. The hotel's fitness facility is top-tier and staff courtesy and cleanliness are consistently highlighted as excellent. The elegant furnishing and overall grandeur of the hotel reflect a sophisticated atmosphere, aligning with the aesthetics of a 19th-century resort.

However, the consensus among guests suggests that while the hotel exhibits many characteristics of a five-star property, it often falls short of fully delivering on this promise. Some aspects, such as the noise levels in rooms facing the Amoreiras area and lapses in daily replenishment of luxury bathroom amenities, detract from the five-star experience. The verdict on the hotel's rating is mixed with a notable portion of guests feeling it aligns more closely with a four-star rating or even three stars in some evaluations.

Additionally, while the hotel's service is commendable, guests often express that their expectations for a five-star hotel are not entirely met. Elements such as the breakfast offering and close proximity to subway lines receive critical attention, reflecting a gap between the hotel's marketed category and guest experiences. Despite its stylish allure and commendable service, Dom Pedro Lisboa might benefit from updates and enhancements in certain areas to wholly justify its five-star rating.
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EPIC SANA Lisboa Hotel 7.2 km from Massama
Hotel in Lisbon
9.3
Excellent
From $236
From $236
5-Star HotelSummary of reviews related to the '5 Star' categoryEPIC SANA Lisboa Hotel offers a real five star experience with exceptional facilities and services. Guests appreciate the hotel's maintenance which keeps it looking like new even after ten years. The friendly staff, particularly at reception and in the restaurant, are often mentioned by returning guests. Some guests feel the breakfast is not up to five star standards with limited savory options and mixed charcuterie and cheese, while others thought it was exceptional. The pool could do with more chairs and beds during the summer. However, the general consensus is that EPIC SANA Lisboa Hotel is one of the best hotels in Europe with superb and fabulous rooms and it's hands down the nicest hotel many guests have ever stayed in.
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InterContinental Cascais-Estoril, an IHG Hotel 7.3 km from Massama
Hotel in Estoril
9.0
Excellent
From $199
From $199
5-Star HotelSummary of reviews related to the '5 Star' categoryLooking for a luxurious getaway to Cascais-Estoril? Look no further than the InterContinental, the perfect choice for those seeking a 5-star experience. Guests rave about the hotel's location, situated right on the water's edge. The service is exceptional with attentive staff who go above and beyond. The rooms are equipped with everything you need, offering large terraces with stunning sea views. While some guests did mention cleanliness issues, the hotel management acted quickly to resolve the issue and even offered a discount on their bill. One guest did note that some rooms can be noisy due to connecting doors, but overall, the hotel provides a perfect retreat, described as a "small paradise" and "simply excellent" by many of its guests. Just be aware that the price tag may be a bit steep for some and amenities in the rooms could be more plentiful. All in all, the InterContinental Cascais-Estoril offers an unforgettable experience that will have you recommending it to all your friends and family.
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Sublime Lisboa 7.3 km from Massama
Hotel in Lisbon
9.5
Excellent
Info Categories
5-Star Hotel


Luxury Hotel


Hotel for Honeymoon


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InterContinental Lisbon, an IHG Hotel 7.4 km from Massama
Hotel in Lisbon
8.7
Very Good
From $216
From $216
5-Star HotelSummary of reviews related to the '5 Star' categoryThe InterContinental Lisbon, an IHG Hotel, offers an exceptional five-star experience that many guests commend. The hotel stands out with five-star accommodation and excellent service, reflecting its high rating. However, there are differing opinions on whether it consistently meets the expected five-star standards. Some reviews suggest the overall experience is comparable to a three-star hotel, especially concerning the breakfast quality and variety. Guests noted that certain aspects were not up to the expectations of a five-star property, pointing out the lack of a spa as a notable omission. While the hotel undoubtedly provides a luxurious stay for many, some suggest it could benefit from enhancements to fully justify its prestigious rating.
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Four Seasons Hotel Ritz Lisbon 7.4 km from Massama
Hotel in Lisbon
8.9
Excellent
From $943
From $943
Info Categories
5-Star Hotel


Luxury Hotel


Hotel Taking Steps Towards Sustainability


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Olissippo Lapa Palace – The Leading Hotels of the World 7.4 km from Massama
Hotel in Lisbon
9.4
Excellent
From $340
From $340
5-Star HotelSummary of reviews related to the '5 Star' categoryThe Olissippo Lapa Palace is without a doubt one of the leading hotels in the world - a true five star experience. The marvelous style of the hotel creates a beautiful atmosphere that was appreciated by all guests who found it exceptional. The true five star facilities and service ensured that everything was perfect during their stay. Although some guests were not impressed with the bed sheets, overall, this hotel was considered the best in Portugal. One guest even stated that it is a hotel "of the kind that no longer exists". If you're looking for a truly magnificent experience, the Olissippo Lapa Palace is an excellent choice.
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VIP Grand Lisboa Hotel & Spa 7.5 km from Massama
Hotel in Lisbon
7.7
Good
From $117
From $117
5-Star HotelSummary of reviews related to the '5 Star' categoryThe VIP Grand Lisboa Hotel & Spa, often promoted as a five-star establishment, seems to struggle in meeting the high expectations associated with this rating. Many guests feel the hotel falls short of the five-star standard with frequent mentions indicating that it is more akin to a 4-star or even a 3-star hotel. Despite the promise of luxury, several reviews highlight that the facilities and services do not align with what's expected from a premium hotel.

Complaints range from small and inadequately cleaned rooms to outdated furniture and scratched floors. Additionally, basic amenities such as tea or coffee makers are missing from the rooms. The service quality and attention to detail are also areas of concern with guests noting impolite staff and inconsistent housekeeping. Furthermore, the breakfast, though varied, did not stand out as exceptional.

While some guests did appreciate the quality of the beds and found certain aspects satisfactory, the overall consensus is that the hotel does not deliver the five-star experience it advertises. It's suggested that the hotel needs significant improvements to truly merit its current rating and pricing.
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Categories:
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