Makkah Clock Royal Tower, A Fairmont Hotel
Hotel in Mecca
8.9
Excellent
From $235
From $235
5-Star Hotel
Located in the Abraj Al Bait complex, the Makkah Clock Royal Tower offers luxurious accommodations with stunning views of the Holy Mosque. It features multiple dining options, extensive shopping, and exceptional service, catering to pilgrims and luxury travelers alike.
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Summary of reviews related to the '5 Star' categoryMakkah Clock Royal Tower, A Fairmont Hotel is still considered one of the best places to stay in Makkah. Despite some guests feeling that it is not currently a true 5 star property, the overall experience is superb. The hotel is expensive, but it is exceptional compared to other hotels in the area. Some guests have mentioned the great Kaaba view from the Signature room. Overall, guests have found the hotel fantastic and fruitful for their 5 star stay in Makkah.
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Raffles Makkah Palace
Hotel in Mecca
9.3
Excellent
From $348
From $348
5-Star Hotel
Offers unparalleled luxury with personalized butler service, exquisite dining options, and breathtaking views of the Kaaba. The hotel's refined elegance and attention to detail create an exceptional and memorable experience.
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Summary of reviews related to the '5 Star' categoryRaffles Makkah Palace is a luxurious and comfortable five-star hotel that is definitely worth a visit. Guests have described their stay as exceptional, superb and very comfortable. The hotel's facilities and services are of a high standard with staff providing quick and efficient check-in and out, room service and concierge services. The Wi-Fi connection is fast and suitable and the breakfast buffet offers a wide range of options for all tastes. The hotel is conveniently located close to the Haram and has panoramic views of the Kaaba. The rooms are spacious and clean and some offer a family-friendly layout. Guests have also commended the hotel for its exceptional staff and their added comfort during their stay. Overall, a stay at Raffles Makkah Palace is an exceptional experience and we highly recommend this hotel to anyone visiting Makkah.
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8.8
Excellent
From $330
From $330
5-Star Hotel
Positioned directly in front of Al Masjid Al-Haram, this 5-star hotel offers spacious, elegantly furnished rooms. Many accommodations provide panoramic views of the Grand Mosque, highlighting its exceptional proximity.
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Summary of reviews related to the '5 Star' categoryLooking to experience the ultimate in luxury during your stay in Mecca? Look no further than the InterContinental Dar Al Tawhid Makkah by IHG. Guests rave about the hotel's excellent service and top-notch amenities with many noting that they enjoyed a superb and exceptional stay. The hotel's location, just steps from Al Haram, makes it the perfect choice for those seeking a convenient and peaceful experience. Guests recommend this hotel for its wonderful staff, delicious food and comfortable rooms with some even describing it as the best hotel in Mecca. Despite a few dissenting opinions, the overwhelming majority of reviews recommend this hotel for an exceptional and unforgettable experience.
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Swissotel Makkah
Hotel in Mecca
8.9
Excellent
From $190
From $190
5-Star Hotel
As part of the Abraj Al Bait complex, this deluxe hotel is located very close to the holy Masjid Al Haraam, offering modern contemporary design. Many rooms and suites provide views of the Kaaba and the entire Masjid.
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Summary of reviews related to the '5 Star' categorySwissotel Makkah offers an overall luxurious and exceptional experience that generally meets five-star standards. Guests frequently highlight the hotel's modern and clean property, outstanding management and consistently exceptional service, especially during Ramadan. The accommodation and bedding are described as luxurious with the facilities and amenities reflecting the quality expected of a five-star hotel, such as good showers, toiletries and pleasant hotel room carpets. The staff, including the helpful supervising manager Fayaz, are noted for their friendly demeanor and willingness to assist with a smile.

While some guests feel the hotel does not completely align with five-star standards, particularly citing the breakfast as average and the hotel's facilities as not entirely sufficient, the general sentiment remains positive. Reviews commend the exceptional housekeeping, the clean and modern decor and various luxurious features. Many guests recommend the hotel, praising the fantastic service and remarkable overall experience, affirming it as a superb choice for travelers seeking high-quality accommodation in Makkah.
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Conrad Jabal Omar Makkah
Hotel in Mecca
8.8
Excellent
From $184
From $184
5-Star Hotel
Situated in the Jabal Omar development, this luxury hotel offers elegant rooms and suites with inspiring views of the Haram and Kaaba. It provides exclusive amenities, including access to the Executive Lounge and butler service in executive rooms.
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Summary of reviews related to the '5 Star' categoryConrad Jabal Omar Makkah consistently receives high praise from its guests, cementing its reputation as a premier five-star hotel in Mecca. Guests rave about the luxurious setting and meticulous attention to detail with exceptional service often highlighted. Mr. Salman Al-Jabali, in particular, stands out for his excellent reception.

Reviewers frequently describe the hotel as the best in Mecca, comparing it favorably to other prestigious hotels in the area like the Marriott, Regency, Elite and Hilton. Patrons appreciate the friendly and helpful staff, noting that the property is both clean and well-maintained. The hotel's prime location near the Haram adds to its appeal.

The breakfast is repeatedly mentioned as exceptional, sometimes described as royal and aligning perfectly with five-star expectations. The amenities and facilities are also commended for their high standards, making it a delightful experience for both business and leisure travelers.

Many guests emphasize their satisfaction with phrases like outstanding stay, wonderful stay and incredible hotel. This positive feedback is reinforced by multiple repeat visitors. The rooms are praised for their beauty and comfort, contributing to the overall royal treatment received at Conrad Jabal Omar Makkah.

Despite a few comments suggesting minor areas for improvement, the overall sentiment reflects a hotel that truly deserves its five-star rating. The exceptional value for money, combined with the luxurious experience, prompts guests to highly recommend Conrad Jabal Omar Makkah for anyone visiting Mecca.
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Address Jabal Omar Makkah
Hotel in Mecca
8.7
Very Good
5-Star Hotel
A new luxury property in the Jabal Omar development, this hotel offers stunning views of the Grand Mosque and the city. It notably features the highest prayer room on a skybridge, providing a unique spiritual experience.
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Summary of reviews related to the '5 Star' categoryAddress Jabal Omar Makkah is a luxurious destination that consistently impresses with its high standards and elegance. The hotel exhibits a refined sense of luxury, aligning with the expectations of a five-star establishment. Numerous guests have expressed satisfaction with the exceptional service, impressive cleanliness and the serene, comfortable atmosphere. The staff, from the reception area to the restaurant, are noted for their polite behavior and high level of cooperation, contributing to a welcoming and accommodating experience.

The hotel is particularly praised for its spacious rooms, excellent hospitality and the amenities that ensure guests focus on their spiritual journey. The elegant lobby and café further amplify the luxurious feel. Regular guests recommend this hotel as one of the best in Makkah with its standards being described as exceptional and deserving of its five-star rating. Many reviews highlight the hotel as a perfect stay that encourages repeat visits.

In stark contrast, some reviews peg the breakfast and certain service aspects as "normal for a 5-star hotel", hinting at expectations that were not fully met. Complaints about inconsistent service levels suggest areas for improvement, but do not overshadow the overall positive experience noted by most guests. Despite these occasional shortcomings, Address Jabal Omar Makkah is generally regarded as an excellent, luxurious hotel that provides a remarkable experience worthy of its five-star designation.
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Jumeirah Jabal Omar Makkah
Hotel in Mecca
9.0
Excellent
5-Star Hotel
Known for its contemporary design and exceptional service, it provides a serene and luxurious retreat. Its proximity to the Haram and its focus on providing a seamless and sophisticated experience make it a top choice.
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Summary of reviews related to the '5 Star' categoryJumeirah Jabal Omar Makkah stands out as a premier destination for travelers visiting the Holy City of Mecca, consistently earning praise for its exceptional service and facilities. Guests have lauded the hotel for its professionalism, cleanliness and luxurious amenities, deeming it one of the best five-star hotels in the area. Renowned for its proximity to the Haram and the King Abdulaziz Gate, the hotel offers unparalleled convenience for pilgrims.

The staff's friendliness and helpfulness contribute significantly to the overall experience with many guests feeling as though they were staying with friends rather than at a hotel. The hotel's modern, elegant decor and well-furnished rooms enhance the comfort and luxury expected from a five-star establishment. Reviews frequently highlight the exceptional quality of the service, from prompt cleaning to courteous reception staff, particularly mentioning standout employees like Faisal Hawsawi for their dedication.

Despite some minor criticisms regarding room size and reception area organization, the consensus remains overwhelmingly positive. The hotel is noted for exceeding typical five-star standards with some guests going as far as to suggest it deserves a higher rating. The Jumeirah Jabal Omar Makkah is not only seen as a benchmark for luxury in Mecca but also appreciated for creating memorable and beautiful experiences that many guests are eager to repeat.
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Jabal Omar Hyatt Regency Makkah
Hotel in Mecca
8.9
Excellent
From $182
From $182
5-Star Hotel
Situated in the heart of the holy city within the Jabal Omar development, this hotel is just a one-minute walk to Al-Masjid Al-Haram. It offers a luxurious stay with spectacular Haram views from many rooms.
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Summary of reviews related to the '5 Star' categoryJabal Omar Hyatt Regency Makkah consistently impresses guests with its unparalleled luxury and outstanding hospitality, living up to its esteemed five-star rating. Visitors frequently highlight the hotel's exceptional comfort, ease of experience, and the remarkable level of service that often surpasses other accommodations in the area. Its strategic location, mere steps away from the Haram gate, makes it an ideal choice for pilgrims.

Guests appreciate the attached mall, which adds convenience to their stay, and they commend the hotel's cleanliness and well-equipped facilities. The staff are notably amiable and helpful, contributing to the overall fantastic experience. The breakfast offerings receive special mention for their variety and quality, aligning well with the hotel's reputation for excellence.

Though slightly more expensive than other five-star hotels in the vicinity, many guests believe the superior amenities and service justify the cost. Overall, the Jabal Omar Hyatt Regency is viewed as one of the best hotels in Makkah, with many visitors vowing to return for future stays.
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Tilal Jabal Al Kabah
Hotel in Mecca
8.2
Very Good
From $120
From $120
5-Star Hotel
Located in the Jabal Al Kaaba district, this luxurious hotel offers magnificent views of Al Masjid Al Haram and is a short walk away. It provides a serene atmosphere with elegantly designed rooms and top-tier hospitality.
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Summary of reviews related to the '5 Star' categoryNestled in the heart of Makkah, Tilal Jabal Al Kabah has consistently garnered praise for its impeccable five-star facilities and luxurious ambiance. The hotel's commitment to world-class hospitality is evident through the positive experiences of its guests, many of whom highlight the excellent services provided by the dedicated staff, from the call center to guest services. The hotel's modern, clean and elegant design further enhances its reputation as a premier destination for comfort and relaxation.

While the hotel excels in various aspects, such as cleanliness organization and decoration, some guests mention areas that fall slightly short of the five-star standard, like the Wi-Fi quality and bed comfort. Despite these minor setbacks, the overall experience is described as very good with superb amenities, cozy spaces and a traditional feel that appeals to many.

Luxury permeates throughout the hotel, evident in its luxurious public areas, restrooms and the exclusive touches like the pillow menu and jacuzzis. Quick responses and helpful staff ensure that communication and customer service are top-notch, making the stay seamless for guests.

Although the hotel's accessibility can be challenging, the value for money, luxury and the high ethical standards of its hospitality make it a preferred choice for many who visit Makkah. The consistent feedback of excellence and the anticipation of returning guests underscore Tilal Jabal Al Kabah’s standing as a top-tier, five-star hotel, albeit with room for slight improvements in certain areas.
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Al Ghufran Safwah Hotel Makkah
Hotel in Mecca
9.3
Excellent
From $141
From $141
5-Star Hotel
Located in front of King Abdulaziz Gate, this modern hotel offers rooms with views of Mecca's skyline and is very close to the Haram. Its location provides convenience for pilgrims accessing the Grand Mosque.
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Summary of reviews related to the '5 Star' categoryLocated conveniently close to the Haram, Al Ghufran Safwah Hotel in Makkah is often praised for providing an exceptional stay experience with its outstanding service and professional staff. Guests find the rooms to be spacious and spotless, with cleanliness maintained throughout the hotel. The staff receives frequent commendations for their warmth and cooperation, making visitors feel welcome and well-cared for during their stay.

The hotel's service quality and range of amenities earn high marks from many guests, who believe it exceeds typical five-star standards. Some even suggest it deserves more than five stars, with comparisons favoring it over nearby hotels, including those at the Clock Tower.

However, some areas have room for improvement. The breakfast offerings have been noted as needing enhancement to truly align with five-star expectations. Concerns have also been raised about the decor and bathroom standards, which, according to some, fall short of the luxury promised by a five-star rating.

Despite these minor criticisms, guests generally highly recommend the hotel, highlighting their willingness to return for future visits. They often praise the exceptional quality of service and the dedication of the staff, making Al Ghufran Safwah Hotel a popular choice for those visiting Makkah for religious tourism or Umrah.
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Makkah Hotel
Hotel in Mecca
8.7
Very Good
From $169
From $169
5-Star Hotel
Located on Ibrahim Khalil Road, this hotel offers contemporary rooms and suites. It provides a prime location overlooking the Holy Haram, offering guests easy access to the Grand Mosque.
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Summary of reviews related to the '5 Star' categoryMakkah Hotel is widely praised for its exceptional facilities and services, consistently delivering a five-star experience. Guests commend the hotel's cleanliness, high-quality amenities and beautiful decor, which justify its luxury status. Many reviewers highlight the excellent staff and room service, enhancing the overall comfort and peacefulness of the stay. The hotel's prime location near the Haram makes it a top choice for visitors, whether for family or business travel.

The hotel is often described as the best in Mecca, offering convenience with added features like parking and the mall beneath it. The dining facilities are noted for their excellent quality, contributing to the hotel's reputation for class and luxury.

However, some feedback suggests that the hotel could benefit from upgrades to maintain its five-star rating. While most experiences are positive, a few guests feel that certain aspects, such as room size and the need for occasional maintenance, do not fully align with typical five-star standards.

Overall, Makkah Hotel is highly regarded by many guests for its excellent service, prime location and luxurious facilities, making it a top recommendation for those visiting the Haram area.
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8.3
Very Good
From $143
From $143
5-Star Hotel
Part of the Al Safwah complex on Ajyad Street, this hotel provides accommodations with close proximity to the Grand Mosque. Its location is advantageous for pilgrims seeking easy access to the Haram.
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Summary of reviews related to the '5 Star' categoryAl Safwah Hotel Third Tower 3 has left guests with mixed impressions regarding its five-star rating and services. While guests appreciate the hotel's strategic location near the Haram and commend the courteous staff, many express concerns about the facilities not meeting the expected five-star standards. The breakfast offerings, in particular, have been highlighted as below the level of neighboring establishments, lacking the variety and quality anticipated from a high-tier hotel. Room cleanliness and overall presentation have similarly been a point of contention, with expectations for more thorough preparation prior to guest arrival. Although the staff's hospitality is a noted strength, the consensus among reviewers suggests that the hotel falls short of its five-star designation, aligning more closely with a three-star experience.
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Anjum Makkah Hotel
Hotel in Mecca
9.4
Excellent
From $119
From $119
5-Star Hotel
Provides comfortable and modern accommodations with a focus on hospitality. Its proximity to the Haram and thoughtful amenities ensure a pleasant stay for pilgrims.
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Summary of reviews related to the '5 Star' categoryAnjum Makkah Hotel consistently delivers a luxurious experience, aligning with its five-star rating. Guests frequently praise the impeccable quality of the food with the buffet offering a variety of high-quality options for every palate. The luxurious amenities and pristine rooms stand out, ensuring a comfortable and modern stay. The hotel's prime location near Haram is also a notable advantage for many visitors.

Service at this hotel is frequently described as exceptionally attentive and worthy of its five-star status. The staff is highlighted as some of the best in the industry, contributing to an overall exceptional hotel experience. Luxury is a recurring theme across reviews with the hotel often being referred to as one of the best in Mecca and a five-star property worthy of its rating.

However, there are mentions of some inconsistencies in service and facilities that might fall short of five-star expectations with a few guests suggesting it leans more towards a four-star experience. Despite this, many guests express a willingness to return, citing the overall high standards, first-class proximity to Haram and the superior level of service and amenities.

In summary, Anjum Makkah Hotel offers a largely positive five-star experience with excellent food, an unbeatable location and high-quality service, making it a top choice for luxury stays in Mecca.
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8.5
Very Good
From $134
From $134
5-Star Hotel
Offers a combination of comfortable rooms and convention facilities, making it suitable for both pilgrims and business travelers. Its location in Jabal Omar provides easy access to the Haram.
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Summary of reviews related to the '5 Star' categoryHilton Hotel & Convention Jabal Omar Makkah is positioned as a five-star accommodation with modern, luxurious facilities and top-class service. Guests have generally appreciated the hotel's high standards, excellent and friendly staff, cleanliness and prompt service. The breakfast buffet has been highlighted positively, though some feel it could be better for a five-star establishment. The hotel's proximity to Haram is also noted for convenience, along with its luxurious ambiance and premium experience.

However, several reviews suggest that the hotel does not consistently meet five-star expectations. Issues such as hygiene, the quality of food, room cleaning time, decor and staff communication have been pointed out as areas needing improvement. Some reviews mention that the hotel does not live up to Hilton’s reputed standards, lacking the charm and attention to detail expected from a five-star hotel. The uphill location is also seen as a drawback for accessibility.

Overall, while the Hilton Hotel & Convention Jabal Omar Makkah offers a high-standard stay with impressive facilities and service, it appears to fall short in certain aspects that are crucial for maintaining a true five-star experience.
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Marriott Hotel Jabal Omar Makkah
Hotel in Mecca
8.9
Excellent
From $117
From $117
5-Star Hotel
Provides comfortable accommodations and excellent service, ensuring a pleasant stay for guests. Its location in Jabal Omar offers convenient access to the Grand Mosque and other attractions.
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Summary of reviews related to the '5 Star' categoryMarriott Hotel Jabal Omar Makkah offers a luxurious stay, characterized by its good-sized, very clean rooms and a proper five-star luxury feeling. The space and views are highly appreciated, reflecting a high-end experience. The hotel's location near Haram and its well-maintained facilities stand out with many noting the hotel’s proximity to the holy site and the convenience of a 24/7 shuttle service. The property reflects all the hallmarks of a five-star hotel in many respects, including its cleanliness, calm environment and overall luxury.

Service quality is a highlight with numerous mentions of the kindness of staff, great service and high-quality customer experiences. Staff members, particularly in the coffee shop, are accommodating, ensuring comfort for all guests, including children. Specific mentions of supportive and friendly hotel guards and excellent customer service from individuals like Karim underscore the emphasis on guest satisfaction.

Despite these positives, some reviews suggest inconsistency in fully meeting five-star expectations. Issues such as mediocre internet speed, some lapses in cleanliness and areas needing staff training detract from the overall experience. There are mentions of the hotel not always living up to the five-star standard in every aspect, including food quality and accessibility services.

Overall, Marriott Hotel Jabal Omar Makkah offers a commendably luxurious stay with several five-star attributes and excellent service. However, certain areas could benefit from improvements to consistently meet five-star standards.
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Makarem Ajyad Makkah Hotel
Hotel in Mecca
8.4
Very Good
From $130
From $130
5-Star Hotel
Offers comfortable accommodations and a range of amenities, providing a convenient stay for pilgrims. Its proximity to the Haram makes it an attractive option.
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Summary of reviews related to the '5 Star' categoryMakarem Ajyad Makkah Hotel offers a complex blend of positive and less favorable experiences based on guest reviews. The hotel is often recognized as a five-star establishment with exceptional proximity to the Haram being its major selling point. Many guests appreciated the excellent room service, fantastic rooms and the luxurious feel of the property. The customer service is frequently praised as exceptional, which adds to the hotel's appeal. Moreover, the main reception area leaves a positive impression, reflecting the five-star aspirations of the hotel.

However, several reviews indicate that the hotel struggles to meet the consistent standards expected of a five-star property. Issues such as cleanliness, the presence of bugs and basic amenities being missed were noted by guests. The breakfast and some facilities were described as being below standard, leaning more towards a two or three-star experience rather than five-star. Additionally, there were concerns about the thoroughness of room cleaning and maintenance of the toilets.

Overall, while the Makarem Ajyad Makkah Hotel has its strengths in service, location and some aspects of luxury, there are notable areas that require improvement to consistently deliver a true five-star experience.
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Shaza Hotel Makkah
Hotel in Mecca
Info Categories
5-Star Hotel

Hotel with Spa

Family Friendly Hotel

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Makkah Towers
Hotel in Mecca
8.1
Very Good
From $149
From $149
5-Star HotelSummary of reviews related to the '5 Star' categoryMakkah Towers appeals to many guests, particularly due to its prime location in Mecca and generally favorable value for money. The hotel is acclaimed by some for offering a 5-star experience with international standards and high-quality service. Many appreciate the overall cleanness and comfort of the rooms, describing the hotel as superb and wonderful. Additionally, the convenience of being able to pray their daily five salat has been highlighted positively.

However, there are significant discrepancies in guest experiences regarding the 5-star rating. Numerous reviews criticize the hotel for not meeting the expectations associated with a five-star property. Complaints highlight overcrowded lifts, subpar housekeeping services and the overall aging of the property. Several guests mentioned that the rooms felt more like a two-star accommodation with issues such as smelly carpets, stained sofas and burned beds diminishing the quality experience.

Moreover, some guests suggest that the service is below the level of a five-star hotel with remarks about the need for staff training to improve overall service quality. There were also mentions of unexpected additional charges, which contributed to the feeling that the hotel does not truly deliver a five-star experience.

Despite these criticisms, the hotel retains a segment of guests who find it excellent for their needs in Mecca, indicating that with some improvements, Makkah Towers could potentially meet the high expectations it sets for itself.
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Grand Makkah Hotel
Hotel in Mecca
8.0
Very Good
From $59
From $59
Info Categories
5-Star Hotel

Luxury Hotel

Hotel for Honeymoon

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Infinity Hotel Makkah
Hotel in Mecca
7.4
Good
From $106
From $106
Info Categories
5-Star Hotel

Luxury Hotel

Hotel for Honeymoon

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