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Summary of reviewsThe Crown Hotel Stone receives positive acclaim for its central location in Stone, Staffordshire, making it an ideal choice for visitors looking to explore the quaint market town and its nearby attractions. Guests find the hotel's position on Stone High Street highly convenient, allowing for easy access to local bars, restaurants, shops, and the canal. Despite its centrality, the hotel provides a tranquil atmosphere, paired with the benefits of complimentary parking.
Guest opinions on the breakfast are mixed. While many praise the delicious cooked breakfast and friendly breakfast staff, criticisms center around limited options, untimely service, and the lack of essential items such as bacon and fresh orange juice. The continental offerings, in particular, have room for improvement.
The rooms at the hotel offer spaciousness, cleanliness, and a charming aesthetic, especially the recently refurbished ones. Guests often enjoy comfortable, large accommodations with modern designs. Some areas, however, may require updates and improvements in temperature control and cleanliness.
Cleanliness feedback varies, with many guests appreciating the tidy and well-maintained environment. Notably, some issues with cleanliness, maintenance, and isolated incidents have been reported, suggesting room for further improvements.
The staff at Crown Hotel Stone are consistently praised for their friendliness and helpfulness, enhancing the stay with their warm and professional service. This contributes significantly to a positive guest experience, with staff attentiveness being a recurring highlight.
Wi-Fi experiences at the hotel are inconsistent, with reports ranging from satisfactory connectivity to difficulties with weak signals. Parking, on the other hand, is a hassle-free aspect, offering secure, free, and ample space for both cars and bicycles.
While the beds receive mixed feedback, many guests find them comfortable and conducive to restful sleep, though some have encountered discomfort due to hard or noisy mattresses.
Maintaining a classic charm, the hotel is acknowledged for its inviting atmosphere and cleanliness, with ongoing refurbishments promising future enhancements. Overall, Crown Hotel Stone offers a satisfactory stay, with location, staff, and parking standing out as strong points amidst areas suggested for improvement.
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