4-Star HotelCentrally located, this hotel is a short walk from the Château of the Dukes of Brittany and Passage Pommeraye. The rooms are colorfully decorated and soundproofed, equipped with air conditioning and a minibar. It provides easy access to local public transport.
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Summary of reviews related to the '4 Star' categoryThe Mercure Nantes Centre Grand Hotel has received mixed reviews regarding its four-star rating and facilities. While some guests appreciate that it offers all the essentials and amenities one would typically expect from a four-star hotel, others feel that the establishment falls short of this standard. Common criticisms include outdated and worn-out equipment, small rooms and issues with air conditioning that are deemed unacceptable for a hotel of this rating.
Cleanliness has also been flagged as not meeting four-star standards and several reviewers noted that the overall feel of the hotel is very impersonal and in need of maintenance. Some guests mentioned that the rooms are lackluster and the mattresses uncomfortable with insufficient towels provided.
On the positive side, there are mentions of clean rooms and professional reception staff, which made short stays quite satisfactory for some visitors. The service quality has been described by a few as good and worthy of a four-star hotel, though opinions vary widely on this point. Despite these positives, many feel that the hotel is not worthy of its four-star rating and find it expensive for the level of service and accommodation offered.
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