5-Star HotelSummary of reviews related to the '5 Star' categoryHotel Belair boasts a five star rating, but some guests find that it falls short of that standard. While some praise the beautiful structure and exceptional service, others criticize the noisy rooms, outdated bathrooms and lackluster gym facilities. Some guests question how the hotel earned its five star rating, citing areas that need improvement such as the absence of a kettle or a Nespresso machine in the rooms and the lack of complimentary water bottles. Critics point to visible repairs needed and light fixtures not functioning. Some suggest that the hotel should consider amenities such as pick-up service from the ferry/train station. Overall, while some feel the hotel is perfect, others think it is a good 3.5 stars or, at best, a 4-star rating rather than a true five star hotel.
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