Hotel with Swimming Pool Pool Lap Lanes Summary of reviews related to the 'Pool' categoryThe reviews for the pool at Izan Puerta de Gredos highlight several points of concern regarding its availability and costs. Many guests expressed disappointment in finding the pool closed or operational only at an additional charge with mentions of it being non-heated and sometimes not included in the price of the stay. The closure of the pool, reportedly since the pandemic, remains a recurrent theme, leading to dissatisfaction among visitors who looked forward to using it.
Despite these issues, a few positive notes emerged, particularly about the pool's potential and aesthetic appeal when open. Some guests mentioned that children enjoyed the pool and described it as large, very clean and tranquil, making for a relaxing experience on the sun terrace. Moreover, the spa facilities, which include a jacuzzi, showers and a sauna, were appreciated when available, although they were often reported closed along with the pool.
The setting could be improved according to some guests with observations about neglected pool areas, broken amenities like umbrellas and cleanliness issues such as window bird droppings. The additional fees for the use of the pool and spa facilities were a common critique, as many guests expected these amenities to be part of their stay without extra costs.
Overall, while the pool and spa areas of Izan Puerta de Gredos have potential, the limited availability and extra charges have left many guests underwhelmed. Efforts to keep these facilities open and improve their conditions could significantly enhance guest satisfaction. Show more
