The pool at Embassy Suites Savannah Airport has received mixed feedback from guests. While some found the pool to be clean and inviting, others encountered issues with its availability and maintenance. There were reports of closures due to maintenance and repairs, and some guests noted the pool's cleanliness and temperature as concerns. Despite these issues, the hotel offers other enjoyable amenities, such as a great cocktail party in the evening and a wonderful breakfast, enhancing the overall guest experience.
Home2 Suites By Hilton Savannah Airport consistently receives favorable reviews for its prime location, cleanliness, room comfort, and exceptional staff service. Situated conveniently near the airport, the hotel offers easy access to major highways, restaurants, and shopping outlets, including an outlet mall. This strategic location caters well to both business and leisure travelers, providing easy access to downtown Savannah. With a pet-friendly policy, it accommodates a diverse range of guests, further enhanced by a clean property and friendly staff.
The breakfast service receives mixed reviews, though many guests appreciate the variety and freshness of the offerings, particularly enjoying the delicious omelets. While there are calls for more breakfast options such as potatoes and biscuits and gravy, the breakfast overall satisfies a large number of visitors with its simplicity and sufficiency.
Rooms at the hotel are praised for their generous space and cleanliness, featuring modern amenities like a microwave, refrigerator, and dishwasher. The thoughtful layout and availability of pet-friendly accommodations make for a comfortable stay, despite a few minor cleanliness issues reported occasionally.
Cleanliness is a hallmark, with guests frequently lauding the property for its immaculate condition. Reviews often emphasize the excellent upkeep of the facilities and rooms, where minor issues like stained carpets are noted but do not overshadow the overall experience.
The staff at Home2 Suites By Hilton Savannah Airport are particularly commended for their friendliness and accommodating nature, creating an atmosphere of warmth and welcoming service that enhances the overall guest experience. Their attention to detail and apologetic demeanor in addressing concerns contribute significantly to the positive impression of the hotel.
Red Roof Inn & Suites Savannah Airport enjoys a strategically advantageous location, praised by many guests for its convenience. It is situated near I-95, making it easily accessible for travelers and close to popular shopping destinations such as the Tanger Outlet, various dining options and downtown Savannah, which is only a short drive away. The hotel's proximity to the airport is especially beneficial for those catching early flights or arriving late. Additionally with restaurants, shops and gas stations within walking distance, the location is consistently described as excellent, perfect and great for both short stays and longer explorations.
The breakfast offerings at the hotel receive mixed feedback. While some guests appreciate the fresh coffee and find the breakfast adequate for starting their day, others criticize the limited variety, citing a need for more healthy and protein-rich options. Despite the convenience of a complimentary breakfast, it is generally regarded as basic with items like toast, bagels and cereals available.
Rooms at the hotel present a mixed experience. On the plus side, guests note the rooms' spaciousness and cleanliness when well-maintained, along with the establishment's reasonable pricing. However, reviews highlight inconsistency in room quality with complaints about thin walls, uncomfortable beds and poor cleanliness in some cases. Reports also mention an outdated feel, sinking floors, faulty bathroom doors and unpleasant odors. The ongoing renovations seem to contribute to these varied experiences.
Cleanliness is another area with mixed reviews. Some guests praise the clean common areas, clean towels and prompt housekeeping service, commending the staff for their efforts. Nonetheless, recurring issues with dirty floors, bathrooms and persistent smells are significant concerns. Mold in bathrooms, old refrigerators and malfunctioning air conditioning units further detract from guests' experiences.
The staff at Red Roof Inn & Suites Savannah Airport receives high praise for their politeness, friendliness and exceptional customer service. Front desk personnel, notably Patrick, are frequently commended for their courteous and helpful demeanor, contributing significantly to the positive guest experience.
Guest opinions on the beds are varied; while some find them comfortable and appreciate the room’s amenities, others describe the mattresses as hard or lumpy and uncomfortable pillows. There are also concerning reports of bed bugs impacting the overall stay negatively.
Overall, Red Roof Inn & Suites Savannah Airport boasts a highly convenient location and commendable customer service from its staff. However, the hotel needs improvement in room quality, cleanliness and breakfast variety to ensure a consistently positive guest experience.