The pool at the SureStay Plus Hotel By Best Western Portland Route 52 West seems to be a popular feature among families, especially for children who enjoy its warm and clean surroundings. Despite its small size, the pool provides a cozy and inviting space that is well-lit, making it a hit with young guests eager to burn off energy. While some guests have experienced maintenance issues that temporarily closed the pool, it remains an attractive amenity when functioning, offering a pleasant experience for those looking to relax and enjoy a swim.
The Holiday Inn Express Hotel & Suites Franklin by IHG is highly regarded for its convenient location, excellent breakfast offerings, clean and comfortable rooms, impeccable housekeeping, and personable staff. Positioned near the interstate, the hotel provides easy access to Nashville and local attractions such as the Mint Gaming Raceway. Guests appreciate the proximity to dining options, including family favorites like Cracker Barrel, contributing to a restful and enjoyable stay. Despite the distance from Franklin, the hotel offers a peaceful retreat with professional staff and consistently clean rooms.
Breakfast at the hotel is a standout feature, praised for its variety and quality. Guests enjoy the diverse options, including bacon, biscuits and gravy, pancakes, and more, served in a clean and convenient dining area. The pancake machine adds an entertaining touch for families, while attentive staff ensure a well-stocked selection, enhancing the overall breakfast experience.
Rooms at the hotel impress with their cleanliness and comfort. Spacious accommodations feature updated decor and soothing colors, providing a restful ambiance. The cleanliness is consistently highlighted, with rooms, bathrooms, and common areas well-maintained. Comfortable beds contribute to a relaxing stay, and any minor issues are overshadowed by the pleasant environment and friendly staff.
The staff at Holiday Inn Express Hotel & Suites Franklin by IHG receives high praise for their friendliness and helpfulness. Guests consistently appreciate the approachable demeanor of the team, particularly Anthony at the front desk, known for his informative service. Breakfast staff also earn commendations for their kindness, contributing to the welcoming atmosphere of the hotel.
Overall, the Holiday Inn Express Hotel & Suites Franklin by IHG offers a dependable choice for travelers seeking comfort, convenience, and excellent service, making it an appealing option for both leisure and transit stays.
Holiday Inn Express & Suites Nashville North - Springfield by IHG consistently receives praise from guests for its appealing amenities and service offerings. A standout feature is the breakfast, which many describe as fresh and varied, with a selection that includes eggs, sausage, chicken strips, omelets, biscuits and gravy, and tater tots. Guests often note the excellent quality and taste of the breakfast, complementing the welcoming and friendly staff who enhance the morning dining experience. Despite a few comments about limited options, the overall impression is one of satisfaction and delight with the breakfast offerings.
The hotel's rooms are spacious and well-organized, providing a comfortable and quiet environment for guests. Visitors frequently commend the restful beds and pillows, as well as the cleanliness and upkeep of the accommodations. The property is noted for its high standard of cleanliness, further enriched by a friendly and accommodating staff from check-in to check-out, fostering a welcoming atmosphere that guests appreciate.
Although there are minor reports of housekeeping lapses, such as missed items under the bed, the general consensus holds that the hotel's cleanliness and courteous staff result in a positive guest experience. The combination of clean facilities and attentive service makes Holiday Inn Express & Suites Nashville North - Springfield by IHG a reliable and comfortable choice for travelers visiting the Springfield area.