Accessible HotelCrystalbrook Kingsley features seven accessible rooms, four with interconnecting options. Accessibility features include ramp access, an automatic door, accessible unisex bathrooms, grab rails, a shower seat, a height-adjustable shower head, and a backrest on the toilet in accessible bathrooms. Accessible parking is also available.
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Summary of reviews related to the 'Accessible' categoryCrystalbrook Kingsley offers a number of accessibility features that cater well to guests with disabilities. The bathrooms are designed to comfortably accommodate disabled individuals, making it suitable for a short stay. Located centrally, the hotel provides easy access to various points of interest. Guests have noted that the accessibility within the hotel is good and the location is both clear and convenient with adequate signage. Staff service is praised for being excellent, efficient and helpful, particularly in assisting guests with disabilities.
However, there are a few areas requiring improvement. The hotel's car parking arrangement needs better planning, as some guests had to park several streets away and no valet parking service is available. The barriers in the underground parking lot are reported to be a bit narrow. Overall, despite a few parking concerns, the hotel remains a unique and accessible option for travelers with disabilities.
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