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A unique and historical classified 14th century hotel is conveniently situated downtown next to the famous Hof-Church.
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Summary of reviewsHotel Hofgarten Luzern is highly praised for its prime location, making it a convenient base for exploring Lucerne on foot. The hotel is within walking distance of major attractions, including the old town, lake promenade and train station. Despite its central position, it offers a peaceful retreat with a serene atmosphere.
Guests hold the hotel’s breakfast offerings in high regard, often describing it as delicious and varied. The breakfast buffet includes a range of savory and sweet options with fresh bread, tasty yogurt and delicious croissants being highlights. Many have enjoyed their meals in a beautiful courtyard garden or on a terrace, adding to the pleasant dining experience. The staff’s friendliness and attentiveness further enhance the breakfast experience.
Dinner at the hotel also receives high praise for its outstanding quality and flavorful dishes. The restaurant is noted for using fresh, high-quality ingredients and the service is impeccable. Special dining occasions, like the New Year's Eve multi-course menus, are highly recommended.
The rooms at Hotel Hofgarten Luzern are generally well-received, lauded for their spaciousness, cleanliness and charming decor. Guests appreciate the mix of modern and antique furnishings, large bathrooms and comfortable beds. While some rooms may feel small or lack air conditioning, most guests find the overall room quality commendable.
Cleanliness is a standout feature with guests regularly commenting on the spotless rooms and well-maintained premises. The hotel’s dedication to hygiene ensures a comfortable and worry-free stay.
The staff is another highlight, consistently praised for their friendliness, helpfulness and professionalism. Guests often feel warmly welcomed and well-cared for with the staff’s attentive service contributing significantly to the overall positive experience.
Free Wi-Fi at the hotel is generally reliable and fast, though some guests have experienced intermittent issues. Nonetheless, the convenience of strong internet access throughout the property is appreciated by most visitors.
Parking, despite being a bit costly, is efficient and secure, thanks to the hotel’s valet service. Guests find this service convenient, particularly given the central location of the hotel.
Hotel Hofgarten Luzern is a family-friendly establishment, offering spacious rooms and amenities suitable for those traveling with children. The staff makes extra efforts to ensure families feel comfortable and well-supported during their stay.
The beds receive mixed reviews with many guests finding them comfortable, although there are occasional complaints about specific issues such as bed configuration or firmness.
While some guests feel that Hotel Hofgarten Luzern does not fully meet the standards expected of a four-star hotel due to certain outdated aspects and limited options, the exceptional service and friendly atmosphere compensate for these shortcomings.
Accessibility may be a concern for guests with reduced mobility, as the hotel lacks complete elevator access and features several stairs, making some rooms less accessible.
In summary, Hotel Hofgarten Luzern offers a delightful stay with its prime location, excellent breakfast and dining options, charming and clean rooms and exceptional staff service, making it a solid choice for travelers visiting Lucerne.
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