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Summary of reviewsFreddies Santai Sumurtiga offers a truly captivating escape on the picturesque shores of Sumurtiga. The hotel’s prime beachfront location provides guests with direct access to the island's most beautiful sandy beaches and crystal-clear waters, perfect for relaxation and snorkeling over vibrant coral formations. The setting exudes serenity and charm, enhanced by attentive staff and an inviting on-site café, making it a preferred destination for travelers seeking both tranquility and adventure.
Guests consistently praise the delightful breakfast experience, which is conveniently served to their rooms after being ordered the previous evening. The breakfast buffet is noted for its impressive variety and deliciousness, complemented by the personal touch of Freddie, the warm and hospitable owner. While some options may seem repetitive, the quality of the food, including popular items from the café, leaves a positive impression.
Dinner at the hotel’s restaurant is equally appealing, offering a diverse menu filled with both Eastern and Western dishes at reasonable prices. The pleasant ambiance is enhanced by a beautiful view, contributing to a memorable dining experience despite occasional service delays. Compliments extend to the helpful staff and the charming restaurant set-up with its multiple levels and large terrace.
The rooms at Freddies Santai Sumurtiga are comfortable and clean, featuring basic but sufficient amenities that meet guests' needs. Many enjoy the spacious layouts and balconies offering stunning sea views, though some note issues with room temperature, soundproofing, and the fit for families in economy accommodations. Despite minor concerns, the overall value for money, especially for beach-view rooms, is well-regarded.
Cleanliness receives mixed reviews. While the hotel's general premises and beach area are appreciated for their inviting cleanliness, some rooms require better upkeep. Improvements in maintenance and housekeeping could enhance the guest experience, particularly addressing bathroom concerns.
The exceptional staff at Freddies Santai Sumurtiga is a highlight for many guests, known for their warmth, friendliness, and readiness to assist. The team’s English proficiency facilitates seamless communication, and special commendations go to individuals like Vonny and Ion. Even Freddie himself frequently interacts with visitors, ensuring a welcoming atmosphere. Despite minor suggestions for further staff training, the dedication and hospitality of the team substantially contribute to the overall appeal of Freddies Santai Sumurtiga.
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