InfoSummary of reviewsGrand Mercure Singapore Roxy in Singapore is highly regarded for its enviable location and exceptional convenience. Ideally situated near Changi Airport and between the airport and city center, the hotel offers seamless access to public transport, making it a prime choice for both short stopovers and extended stays. The surrounding Katong neighborhood enriches the experience with its Peranakan heritage, peaceful atmosphere and abundant local dining options. Guests also enjoy the proximity to multiple shopping centers and the East Coast Park, enhancing the overall appeal for those seeking comfort and convenience.
The breakfast offerings at the hotel are a highlight for many guests, featuring a generous buffet with a wide variety of Asian and European options, including gluten-free toast and fresh fruit. Although some reviewers mention limited choices and occasional issues with food quality and service, the friendly and efficient staff generally contribute positively to the breakfast experience.
Similar mixed feedback is received for the dinner experience with many guests praising the delicious food and excellent service, particularly room service. However, some find the selection basic and note the lack of halal options and limited availability after 10 pm. Nonetheless, the presence of a nearby hawker center and helpful staff willing to assist with outside food provides alternative dining convenience.
The rooms at Grand Mercure Singapore Roxy are frequently praised for their spaciousness, comfort and cleanliness. Guests appreciate the cozy beds, soundproofing and modern amenities, although some mention the decor feels dated and note minor issues like inadequate air conditioning or sticky carpets. The high standard of housekeeping and the affordability of the rooms contribute to a generally positive accommodation experience.
Cleanliness throughout the hotel is generally well-maintained with guests highlighting the tidy rooms and attentiveness of the housekeeping staff. Despite some reports of musty smells and dated decor, the consensus indicates a clean and comfortable stay.
Staff at the hotel are commended for their extraordinary service and friendliness. Efficient, courteous and helpful, the team, including the concierge, housekeeping and front desk staff, significantly enhance the guest experience. Personal touches, such as room decorations and complimentary sanitizing packs, add to the warm and welcoming atmosphere.
WiFi connectivity receives mixed reviews with some guests enjoying a strong and reliable connection while others experience poor connectivity and slow speeds. The absence of WiFi passwords and limited access to streaming services is noted, indicating room for improvement.
The gym and pool facilities are generally well-received with the gym praised for its well-maintained equipment and comfortable workout space, despite its small size and occasional early closures. The pool is appreciated for its cleanliness and relaxing environment, though the booking system and limited sun exposure are areas of concern.
Parking at the hotel, while complimentary, is limited and requires some planning. The hotel shuttle service has been inconsistent, adding slight inconvenience for guests.
Families find the hotel accommodating, enjoying the spacious family suites and connected rooms. The staff’s attentiveness and special touches for celebrations enhance the family-friendly atmosphere, making Grand Mercure Singapore Roxy a commendable choice for family stays.
Overall, Grand Mercure Singapore Roxy offers a strategically located, comfortable and family-friendly experience with positive feedback on its cleanliness, amenities and exceptional staff service. Despite minor areas for improvement, the hotel provides a reliable and pleasant stay for visitors. Show more
InfoSummary of reviewsVillage Hotel Katong by Far East Hospitality offers an ideal location for travelers seeking convenience and a taste of local culture with easy access to Changi Airport and the city center. Nestled in the vibrant and historical Katong neighborhood, guests can enjoy nearby East Coast Park, diverse dining options and numerous shops. The Katong area is renowned for its Peranakan heritage, presenting a unique atmosphere distinct from downtown Singapore. Public transport options are widely accessible, despite the nearest MRT station being under construction. The hotel’s location provides ample opportunities for leisure, dining and exploration, making it a perfect base for any visitor.
Breakfast at Village Hotel Katong is generally well-received with a varied and delicious selection catering to both Asian and European tastes. The buffet breakfast is particularly praised for its value, especially on weekends. However, vegetarian options are limited and some guests noted inconsistency in quality and freshness. Despite occasional shortcomings, the inclusive environment and welcoming staff create a pleasant dining experience to start the day.
The dining experience at the hotel’s on-site restaurant, Nyonyas and Gentlemen, is noted for its exceptional food quality and service. However, some guests find the menu basic and the prices high for buffet options. While evening drinks and canapés add a nice touch, room service and bar experience need improvement. Fortunately, the hotel's location compensates with numerous alternative dining options within walking distance, including local eateries, food courts, restaurants and hawker markets.
Rooms at Village Hotel Katong are applauded for their spaciousness, comfort and modern design. Guests appreciate the large, clean rooms with comfortable beds and well-maintained bathrooms. However, some concerns about outdated decor and issues like musty smells and aging furniture persist. Despite these drawbacks, the overall comfort, convenience and attentive staff make the rooms a solid choice for travelers.
Cleanliness is a standout feature at the hotel with commendations for the thorough housekeeping staff who ensure rooms and public areas are kept immaculate. While minor issues such as damp smells and old carpets are occasionally noted, the overall commitment to cleanliness remains strong, ensuring a comfortable and welcoming environment.
The staff at Village Hotel Katong receive high praise for their friendliness, professionalism and prompt service. From the front desk to housekeeping and restaurant staff, the team consistently delivers a high standard of customer service, enhancing the overall guest experience. Specific staff members are frequently mentioned for their exceptional contributions, adding to the hotel's reputation as a preferred choice for many travelers.
The hotel offers good, reliable WiFi that meets the needs of guests requiring stable internet access. While some minor connectivity issues are noted, the overall performance and quick connection speed contribute positively to the guest experience.
The gym, although small, is appreciated for its cleanliness, maintenance and 24-hour access. It is adequately equipped for short stays and provides a pleasant workout space with views of the pool. Suggestions for a larger facility and better cleaning were mentioned, but overall, it meets travelers’ needs for maintaining fitness during their visit.
The rooftop pool is a highlight, described as lovely, clean and an excellent place to relax with pleasant views. Despite comments on its small size and cold temperature, it is well-maintained and adds to the hotel's appeal, offering a relaxing atmosphere for guests.
Village Hotel Katong is highly regarded for its family-friendly atmosphere, making it an ideal choice for family vacations. Family rooms are spacious and comfortable and the hotel’s staff provide excellent service tailored to families. The convenient location offers various family activities and amenities, enhancing the overall experience for families with children.
In conclusion, Village Hotel Katong by Far East Hospitality stands out for its convenient location, excellent staff, cleanliness and family-friendly atmosphere. While there are areas for improvement in room updates and dining options, the overall experience is highly positive, making it a recommended choice for travelers visiting Singapore. Show more
InfoSummary of reviewsHoliday Inn Express Singapore Katong by IHG, garners high praise from guests for several notable features. It is ideally positioned in the vibrant Katong district, surrounded by diverse dining options and multiple shopping malls like i12 Mall and Parkway Parade. The hotel’s location, conveniently situated between Changi Airport and downtown Singapore, makes it an excellent choice for layovers and business trips. While the nearest MRT station is a bit distant, efficient bus services compensate, making it easy to connect with major points of interest. The serene and culturally rich Katong area, coupled with proximity to East Coast Park, offers a balanced mix of urban convenience and a tranquil retreat.
The breakfast experience is well-regarded, offering an extensive selection of both Asian and Western dishes, providing a hearty start to the day. Guests appreciate the quality of food and the courteous breakfast staff, though some note that greater variety, especially for vegetarians, would be beneficial.
Rooms at the hotel are described as modern, exceptionally clean and comfortable with well-organized spaces. Despite being on the smaller side, the clever design ensures functionality. Practical issues such as occasional noise and limited water pressure are minor considerations compared to the overall satisfaction with cleanliness and comfort.
Cleanliness is a standout feature with both rooms and common areas meticulously maintained. The hotel meets high hygiene standards, enhancing the overall comfort and pleasant ambiance.
The staff at Holiday Inn Express Singapore Katong receive widespread acclaim for their professionalism, friendliness and efficiency. From the accommodating front desk to the attentive housekeeping team, the service is consistently exemplary, contributing to a warm and welcoming atmosphere.
Guests also report reliable, fast and consistent wifi service throughout the hotel, accommodating streaming and other connectivity needs seamlessly. The gym, while small and somewhat limited in equipment, is praised for its cleanliness and functionality.
The bedding is another highlight, frequently noted for being incredibly comfortable, contributing to restful sleep. While the beds are modest in size, they are consistently clean and cozy.
As a four-star hotel, it offers superb comfort with a secure, clean and modern environment. The hotel provides good value for money with its smart appearance and effective air conditioning ensuring a comfortable stay.
Business travelers find the hotel particularly accommodating due to its business-centric location, well-organized spaces and practical room features such as conveniently placed desks and outlets.
Overall, Holiday Inn Express Singapore Katong by IHG, stands out for its strategic location, excellent cleanliness, comfortable rooms and superior service, making it an ideal choice for both leisure and business travelers seeking a well-rounded and value-for-money stay in Singapore. Show more
InfoSummary of reviewsHotel Indigo Singapore Katong by IHG, enjoys a coveted location in the lively Katong neighborhood, making it an excellent choice for both leisure travelers and short stays. The area is rich with a variety of cafés, restaurants and food options, offering plentiful dining choices for guests. Conveniently situated near shopping malls, grocery stores and efficient bus services, the hotel is just a short 15-minute drive from the airport. Its prime placement between the airport and city center provides easy access to both the East Coast and central attractions of Singapore without the crowds of more tourist-heavy spots like Orchard Road.
Breakfast at Hotel Indigo Singapore Katong receives standout reviews with guests praising the excellent and diverse options served at the neighboring Ba Ba Chews café. The buffet, highlighted for its variety and quality, includes both Western and Asian flavors, ensuring a delightful start to the day. The atmosphere and enthusiastic service from the staff add to the pleasant breakfast experience, despite some mention of higher costs compared to local alternatives.
Regarding dinner, guests appreciate the quality of meals at Baba Chews, particularly enjoying evening options, though some note limited vegetarian choices. The rooftop bar and pool further enrich the dining experience and the surrounding area features an abundance of local dining options, providing guests with numerous choices.
The hotel's rooms impress guests with their spaciousness, modern aesthetics and distinctive cultural touches. The decor, characterized by colorful and quirky designs, adds charm while ensuring comfort. Features like large, ultra-comfy beds and luxurious bathrooms with panoramic views enhance the guest experience. Cleanliness is consistently praised with rooms being described as spotless and stylishly maintained, contributing to a high likelihood of repeat stays.
The hotel staff is frequently commended for their outstanding service. The team’s warm welcome, friendliness and helpfulness make for an accommodating atmosphere with specific staff members often mentioned for their exceptional hospitality. This high level of service significantly enhances the overall positive guest experience.
Hotel amenities like the rooftop gym and infinity pool receive high marks as well. The gym features quality equipment and a pleasant setting, although a few guests suggested the addition of more equipment. The infinity pool, praised for its design and stunning views, particularly at sunset, is a memorable highlight for many guests.
Comfortable bedding also stands out with many guests noting the beds and pillows as super comfortable. Despite occasional comments about firmness, the overall feedback underscores a consistently restful experience.
Overall, Hotel Indigo Singapore Katong offers a unique, boutique experience within a major chain. While there are occasional concerns about noise and value for the price, the exceptional breakfast, service and luxurious ambiance leave a lasting impression. Many guests express a strong desire to return, attesting to the hotel’s appeal as a top choice for visitors seeking a memorable and comfortable stay in Singapore. Show more
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