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Summary of reviewsMontecatini Hotel in Carlos Paz garners positive feedback, especially for its prime location, exceptional breakfast offerings and attentive staff. The hotel’s situation, just a block from the old town and three blocks from the iconic Cuckoo Clock, offers a tranquil yet convenient base to explore the city's attractions. Guests find the central positioning perfect for leisurely strolls, appreciating the great value for money and the warm attention from the staff.
The breakfast at Montecatini Hotel receives high praise for its variety and quality. Guests enjoy an abundant spread that includes a rich assortment of cakes, croissants and sweet options, often surpassing expectations. Exceptional service from the friendly staff adds to the positive dining experience, despite minor criticisms about a lack of fresh fruit and gluten-free options.
Dinner at the hotel is rated highly for quality and portion sizes, although some guests noted the absence of half-board options and facilities like a microwave or electric kettle. The dining room is mainly used for breakfast and as a space for guests to enjoy delivery meals. Despite these limitations, those who dined at the hotel were generally pleased with the meals' quality and affordability.
Rooms at the hotel offer a mixed experience. Positive remarks focus on comfortable, clean and spacious accommodations, especially those on higher floors, featuring amenities like jacuzzis and effective climate control. However, some guests reported issues with room size, lighting, humidity and maintenance. Complaints about small showers, outdated décor and views of internal patios or garages were also noted.
Cleanliness is generally well-maintained with many reviews describing the hotel as spotless and well-kept. Guests often commend the cleaning staff for their efficiency. Nevertheless, some criticisms about inconsistent cleaning practices and facilities in disrepair emerge.
The staff at Montecatini Hotel consistently receives high praise for their friendliness, attentiveness and professionalism, contributing significantly to positive guest experiences. Receptionists, particularly Flor, are frequently mentioned for their excellent service and willingness to assist, creating a welcoming atmosphere.
WiFi services receive mixed reviews. While strong connectivity in certain areas like the front of the hotel is appreciated, many guests report weak or intermittent signals in their rooms, indicating a need for better coverage.
The pool area is highly regarded with guests praising its cleanliness, beautiful views of the mountains and relaxing atmosphere. Despite some mentions of the pool being small or dirty occasionally, it remains a highlighted feature, especially for families.
Montecatini Hotel is a family-friendly choice, offering good value with amenities suitable for children, such as a shallow pool end, a dedicated children's breakfast and entertainment options. However, it may not be ideal for those with reduced mobility.
Lastly, the beds in the hotel evoke mixed reactions. While some guests find them exceptionally comfortable with new mattresses ensuring pleasant rest, others mention discomfort due to old, worn-out mattresses or the practice of pushing two single beds together to form a double.
In summary, Montecatini Hotel excels with its excellent location, quality breakfast and commendable staff. While room quality and WiFi connectivity have areas for improvement, the overall experience is positive, making it a recommended choice for travelers seeking comfort and convenience in Carlos Paz.
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