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Summary of reviewsMotel Flor do Amazonas enjoys praise for its prime location, conveniently situated near the Sao Caetano do Sul train station and bus terminal, granting easy access to São Paulo's neighborhoods. The surrounding area is rich with amenities, enhancing guest convenience and the availability of free parking adds value for those traveling with vehicles.
The staff receives commendations for courtesy and helpfulness, especially during night shifts, contributing to positive guest experiences. However, overall consistency in service and additional staff training is needed to resolve issues of disorganization and impoliteness reported by some guests.
Breakfast receives mixed reviews. While it is appreciated for its cost-effectiveness and convenience of room service, significant complaints highlight poor quality and limited options and there are calls for improvement to meet guest expectations better.
Room feedback reflects a blend of appreciation for the motel’s accessibility and functional amenities, but concerns are raised about room size, maintenance and cleanliness. Issues such as broken showers, non-functional air conditioning and unpleasant odors detract from the overall experience. Though some guests find the rooms sufficiently comfortable with decent decor, other reviews emphasize the need for enhanced maintenance and cleanliness.
Cleanliness reviews span from positive mentions of generally clean bathrooms and cozy atmospheres to negative reports of inconsistent hygiene standards, including dirty floors and bedding. Attention to these details would greatly improve guest satisfaction.
Beds are notably uncomfortable with complaints about the mattresses causing back pain and dirty linens, undermining the overall comfort.
Overall, Motel Flor do Amazonas stands out for its strategic location, helpful staff and reasonable pricing but requires significant improvements in room maintenance, cleanliness and breakfast quality to enhance the guest experience fully.
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