InfoSummary of reviewsHotel Dan Inn Poços de Caldas, centrally situated in the heart of Poços de Caldas, garners high praise for its prime location. Guests frequently laud the hotel's proximity to the main square, tourist attractions, restaurants, shops and essential amenities, marking it as a highly convenient choice for both business and leisure travelers. The term "perfect location" appears often in reviews, underscoring the effortless access to local attractions on foot.
The breakfast service at the hotel is another highlight, often described as delicious and varied with numerous options from fresh fruits to cheeses and even live saxophone music creating a cozy atmosphere. Guests appreciate the attentive and courteous breakfast staff with constant replenishment ensuring a fresh and ample meal. While some found the breakfast simplistic, the majority of the feedback is positive, viewing it as a standout feature of their stay.
The dinner experience, however, received mixed reviews. While some guests enjoyed the variety and quality of meals, others found it inconvenient to walk nearly three blocks to the associated hotel for dinner service. Despite this, many still considered the half-board package a good deal for cost-conscious travelers.
When it comes to the rooms, the feedback suggests a need for improvement. The rooms are generally described as small, outdated and in need of better maintenance and cleanliness. Issues cited include dusty conditions, moldy smells and lack of proper ventilation. Despite some praise for comfortable beds, the overall sentiment indicates that room quality does not match promotional expectations.
Cleanliness at the hotel receives mixed reviews as well. While some guests found the hotel and rooms clean with polite housekeeping staff, others encountered significant issues such as dirty rooms upon arrival, inconsistent cleaning services and problems in bathroom hygiene.
The staff at Hotel Dan Inn Poços de Caldas receives consistent accolades for their exceptional service. Guests frequently commend the staff's kindness, attentiveness and willingness to assist, highlighting specific individuals for their top-notch service. Check-in and check-out processes are smooth, adding to the positive guest experience.
The hotel's Wi-Fi, on the other hand, has mixed feedback. Some find it satisfactory and seamless, while others report issues with weak signals and unstable connections. This contrasts with the generally favorable impression of other amenities like the pool, which, despite some remarks on its small size and need for better maintenance, is appreciated as a recreational option.
Families find the hotel highly accommodating with facilities and services catering to children, contributing to a pleasant family experience. The hotel's close proximity to child-friendly attractions, along with the availability of amenities like baby strollers and microwaves, makes it an ideal choice for family trips.
In summary, Hotel Dan Inn Poços de Caldas offers a central and convenient location with praiseworthy breakfast and exceptional staff service. However, there are notable areas for improvement, particularly regarding room quality, cleanliness and some aspects of service amenities like dinner and Wi-Fi. Its affordability as a three-star hotel presents it as a reasonable option for budget-conscious travelers seeking a basic, centrally-located stay. Show more
InfoSummary of reviewsHotel Nacional Inn Poços de Caldas - Lazer completo e Gastronomia no Centro enjoys a prime central location, making it highly convenient for guests aiming to explore the city's restaurants, shops and tourist attractions on foot. Families and groups particularly appreciate this accessibility. Guests consistently commend the breakfast, which features an extensive variety of Minas Gerais delicacies, cakes, breads, fruits and fresh juices, thus offering a delightful start to the day.
Dinner at the hotel, while generally well-received for its delicious and homemade feel, sees mixed reviews due to occasional issues with food variety, presentation and cost. Notwithstanding, the lunch and themed dinners often earn positive remarks for their quality and service.
The rooms stand out for their spaciousness, cleanliness and comfortable bedding, although the dated decor and need for renovation are recurring critiques. Problems such as old furniture, poor maintenance and inconsistent housekeeping diminish the overall experience. This is offset somewhat by the commendable efforts of the housekeeping staff, who are often praised for their friendliness and service.
Cleanliness throughout the hotel receives mixed feedback. While many guests find the rooms, linens and pools to be clean, others cite issues with dust, moldy smells and dirty communal areas, indicating that cleaning standards could be more consistently upheld.
The staff shines in guest reviews, frequently described as welcoming, polite and very attentive. Notable mentions include the reception team and specific staff members who deliver exemplary service, greatly enhancing the overall guest experience.
Wi-Fi service appears to be a weak point with numerous complaints about its slow and unreliable nature. Guests highlight the need for improved internet connectivity to meet modern expectations.
The hotel's gym and pool facilities receive varied comments. While the gym is noted for its potential with a variety of equipment, many guests find it outdated and in need of maintenance. The pool areas, particularly the indoor and heated options, are generally appreciated for their cleanliness and relaxation opportunities, though there are concerns about crowding and occasional maintenance issues.
Parking services, although featuring helpful valet attendants, garner mixed feelings due to outsourced management and additional costs. Some guests experience long wait times and disorganized handling of their vehicles, revealing room for improvement.
Families particularly enjoy the hotel with plenty of recreational options and activities tailored for children. The children's area, entertainment team and family rooms are highly praised, making the hotel a favored choice for those traveling with kids.
In summary, while Hotel Nacional Inn Poços de Caldas excels in location, breakfast offerings and friendly service, it faces challenges in room conditions, Wi-Fi and cleanliness consistency. Families find it an appealing choice due to the extensive child-friendly facilities. Show more
InfoSummary of reviewsHotel Minas Gerais in Poços de Caldas enjoys numerous positive reviews across various categories, making it a favored choice for travelers seeking convenience, comfort and family-friendly amenities.
The hotel’s prime location in downtown Poços de Caldas is frequently lauded, allowing easy access to tourist attractions, markets, restaurants and local shops. Guests appreciate being able to explore key landmarks like the central square and Thermas Antônio Carlos on foot, eliminating the need for a car. Such strategic positioning is enhanced by the hotel’s clean, comfortable rooms and diverse breakfast offerings, contributing to an overall pleasant stay.
Speaking of breakfast, it is widely celebrated by guests for its variety and quality. The morning meal features an array of fresh fruit, bread, cheese, eggs, cakes and yogurt, drawing praise for being well-prepared and satisfying. The attention to detail in service and presentation further enhances the dining experience, though the absence of lunch and dinner services at the hotel is noted as a downside.
Cleanliness is a standout feature at Hotel Minas Gerais with many guests commending the spotless rooms and common areas. The cleaning staff's diligence ensures a tidy environment, contributing to guests' comfort and satisfaction. This high standard of maintenance extends to the gym and pool areas, frequent highlights in reviews. The modern, well-equipped gym and the variety of clean, well-maintained pools are particularly appreciated, offering both relaxation and fitness options.
The hotel’s staff consistently receive high praise for their courteous and helpful demeanor. Guests frequently mention specific staff members who went above and beyond to ensure a pleasant stay, underscoring the exceptional level of service provided.
However, the hotel’s Wi-Fi connectivity is a recurring issue in reviews with many guests reporting unstable and intermittent internet service. This is an area noted for improvement.
Family-friendliness is another major strength of Hotel Minas Gerais. The hotel offers numerous amenities catering to families, including a fantastic children’s area, safe pools and spacious rooms suitable for larger groups. Its comprehensive leisure facilities make it an excellent choice for families seeking both entertainment and comfort.
Despite the positive feedback, parking emerges as a mixed point with guests appreciating the security and convenience but often expressing concerns about the additional costs and limited space.
In summary, Hotel Minas Gerais excels in providing a conveniently located, clean and comfortable environment with exemplary customer service and family-friendly amenities, though improvements in Wi-Fi connectivity and parking arrangements could further enhance guest satisfaction. Show more
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Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
Heated Pool Indoor Pool Pool Water Slide Outdoor Pool
InfoSummary of reviewsHotel Planalto is praised for its prime location in the heart of Poços de Caldas, making it a convenient choice for visitors eager to explore the city center and its attractions. Guests appreciate the hotel's proximity to downtown, tourist spots and the market, often highlighting the central position as a significant advantage complemented by friendly and helpful staff.
The breakfast offerings at Hotel Planalto receive generally positive reviews with many guests describing it as delicious, very good and even amazing. While some find it simple and reasonable in line with the cost, the overall good value for money aspect shines through despite the mixed opinions.
Room experiences at Hotel Planalto are a mixed bag. Positively, the rooms are noted for their cleanliness in some cases and a friendly ambiance, often mentioned as "Room smiled." Room service is also commended for being great. However, there are notable concerns about cleanliness with reports of moldy smells, visible moisture stains, termite damage and stained towels. Guests have also complained about improperly furnished rooms, broken furniture, ill-fitting doors and spider webs. The hotel's perceived old-fashioned nature might contribute to these maintenance issues. Visitors are advised to inspect their rooms upon check-in to ensure their satisfaction.
Cleanliness reviews are critical especially regarding the guest rooms and bathrooms. While the hotel's restaurants are described as clean and the general area is noted to be very clean, the bathrooms often appear dull and in need of extensive cleaning, particularly around the tiles and showers. Maintenance issues such as diminished facilities and occasional lack of water further diminish the guest experience. The hotel could greatly benefit from addressing these shortfalls in guest room and bathroom cleanliness to improve overall satisfaction. Show more
InfoSummary of reviewsHotel Gambrinus, located in the heart of Poços de Caldas, stands out as a well-reviewed choice for both leisure and business travelers. The hotel's central location is a significant advantage, offering guests convenient access to various tourist attractions, shops, restaurants, bars and cafes, all within walking distance. Despite its centrality, the hotel manages to maintain a peaceful atmosphere, providing quiet and comfortable rooms.
The in-room breakfast service is a unique feature praised for its punctuality and quality, although some guests noted limited options and logistical difficulties given the small room sizes. The rooms themselves are generally appreciated for their coziness and modern amenities such as air conditioning and minibars. Cleanliness is a recurring highlight with many guests commenting positively on the fresh-smelling rooms and well-maintained facilities. While some rooms are noted to be tight and occasionally noisy, they are considered adequate for solo travelers or short stays.
The staff at Hotel Gambrinus receive high marks for their politeness, friendliness and helpfulness. The reception team, including individuals like Paulo, Vinicius, Andre and Malu, are particularly praised for their exceptional service. This level of attentiveness extends throughout the hotel, contributing to a warm and welcoming atmosphere.
Wi-Fi connectivity is another strong point with guests noting the fast and reliable internet service. The addition of SMART TVs and air conditioning enhances the in-room technology experience. Parking is convenient, though the narrow aisles and tight entrance/exit may present challenges for larger vehicles. Despite this, the secure and free parking options are appreciated by those traveling with cars.
For families, Hotel Gambrinus offers a friendly and comfortable environment, although there are minor areas for improvement, such as safer staircases and more suitable gathering spots. Beds are generally comfortable and well-maintained, contributing to a restful sleep experience despite a few isolated complaints about softness or structural issues.
Overall, Hotel Gambrinus provides excellent value for money through its prime location, friendly staff and clean facilities, making it an attractive choice for visitors to Poços de Caldas. Show more
InfoSummary of reviewsHotel Carlton Plaza in Poços de Caldas stands out for its exceptional location right in the city center, making it a top choice for visitors. Guests appreciate the convenience of having shops, restaurants, bars and major tourist attractions within walking distance, which enhances the ease of exploring the city's landmarks and nightlife.
The hotel's breakfast is a significant highlight, receiving high praise for its abundance, variety and delicious offerings. Featuring items that cater to various dietary needs and typical regional foods, the breakfast experience is complemented by high-quality products and exceptional coffee. The dinner service also garners commendation for its good cuisine and entertaining live performances, though some guests note the need for improved meal variety and quality.
Rooms at the Hotel Carlton Plaza are lauded for their spaciousness, cleanliness and comfort. Many rooms offer excellent views of the city and mountains with comfortable beds and well-equipped bathrooms ensuring a restful stay. While minor maintenance issues and outdated facilities are occasionally mentioned, the overall room quality is positively received.
Cleanliness is a strong point with guests frequently highlighting the well-maintained rooms, bathrooms and common areas. The staff's commitment to maintaining high hygiene standards contributes to a pleasant environment.
The hotel staff is highly praised for their professionalism, friendliness and attentiveness. Exceptional service from all hotel employees ensures that guests feel welcomed and well cared for, enhancing the overall experience.
The gym facilities at Hotel Carlton Plaza are appreciated for their quality and equipment, providing a valuable amenity for guests. Families find the hotel particularly accommodating with thoughtful amenities such as a well-stocked baby pantry, children's playroom and game room ensuring an enjoyable stay for both children and adults.
The nightlife around the hotel is vibrant with numerous bars, restaurants and live music venues easily accessible. However, noise at night is a common concern for light sleepers.
Parking is noted for its convenience and ample space, though the high fees and lack of coverage are points of critique. Business travelers value the hotel's central location and reliable business services, making it a favorable choice for work-related stays.
Despite minor drawbacks in Wi-Fi connectivity and some outdated facilities, Hotel Carlton Plaza offers a well-rounded experience with its prime location, excellent breakfast, comfortable accommodations, stellar staff service and family-friendly amenities, making it a preferred choice for travelers in Poços de Caldas. Show more
