InfoSummary of reviewsPousada Trem Chic offers a remarkable blend of comfort, excellent service, and culinary delights, set in a serene and scenic location. Positioned near the entrance of Poços, the inn is ideally placed for ease of access to the city center, while offering a tranquil retreat surrounded by natural beauty. The accommodations are spacious and beautifully maintained, with tasteful decor complementing the high standards of cleanliness. Guests frequently highlight the comfort of the rooms, particularly praising the large, luxurious beds and the selection of rooms with hot tubs that enhance relaxation.
Dining at Pousada Trem Chic is a delightful experience, with breakfast emerging as a highlight. The morning buffet features an array of freshly baked goods and a variety of delicious cakes, complemented by personalized service from the attentive staff. Dinner is equally commendable, offering homemade meals that exude flavor and warmth, reminiscent of a cozy country home atmosphere. The culinary offerings consistently receive high marks for both quality and presentation.
The staff at Pousada Trem Chic are a defining feature, renowned for their warmth, attentiveness, and commitment to guest satisfaction. Visitors frequently commend the exceptional hospitality provided by the dedicated owners and staff, creating a genuinely welcoming and home-like atmosphere. The helpful nature and friendly demeanor of team members such as João, Andrade, and Bruno consistently leave a lasting impression on guests.
In summary, Pousada Trem Chic stands out as a highly recommended destination for travelers seeking comfort, outstanding service, and a memorable stay in a picturesque setting. With its striking blend of luxury accommodations, delightful dining experiences, and impeccable hospitality, this inn promises an unforgettable retreat. Show more
InfoSummary of reviewsCassino All Inclusive Resort Poços de Caldas By Nacional Inn is highly regarded by guests, particularly for its tranquil and beautiful location ideal for relaxation. Despite its distance from urban areas, visitors appreciate the peaceful environment and excellent hospitality that the resort offers. The breakfast experience is another standout, with guests praising the variety and quality of choices catering to diverse dietary needs. The dining options at dinner continue this positive trend, featuring delicious and well-seasoned meals, with Italian theme nights being a particular highlight, although some have noted repetitive menu items.
The resort's rooms are spacious and comfortable, offering good cleanliness and modern amenities, although some areas of maintenance, such as mold scents or inadequate lighting, could benefit from improvements. Cleanliness overall elicits mixed reviews; while many guests commend the attentive cleaning staff, there are a few areas that could improve, such as shared spaces and hallways. The staff consistently receives high praise for their friendliness and dedication, enhancing the overall guest experience by making visitors feel welcomed and valued.
The WiFi service offers a mixed experience, with some guests noting excellent connectivity while others experience inconsistent signals, particularly in rooms and outdoor areas. Guests frequently enjoy the pool facilities, appreciating their size and the array of heated options, though some express concerns regarding cleanliness and heating inconsistencies in outdoor pools. The resort excels in family-friendly activities, offering diverse entertainment options for all ages, such as mini-golf and ice skating, alongside engaging programming that keeps children delightfully entertained.
The bedding in the resort is mostly comfortable, with high-quality linens frequently mentioned positively, although minor issues with pillows and extra beds have been noted. Lastly, the all-inclusive system is praised for providing a comprehensive and seamless experience, with ample food and drink options available throughout the day, making the stay enjoyable and relaxing. Overall, Cassino All Inclusive Resort Poços de Caldas By Nacional Inn offers a delightful retreat, catering well to guests seeking comfort, variety, and exceptional service. Show more
