4-Star HotelSummary of reviews related to the '4 Star' categoryThe c-hotels Concorde in Milan has been reviewed with mixed feelings regarding its four-star rating. On the positive side, it offers all the services expected from a good four-star establishment. The organization, welcome and cleanliness are in line with a four-star standard. The new renovation has been noted as particularly successful and the structure along with the kindness of the staff have been commended.
However, several guests felt the hotel fell short of the four-star mark. A recurring critique is the absence of a bidet in the bathrooms, which is seen as unacceptable in a four-star establishment in Italy. The breakfast service has also received negative feedback with some describing it as scandalous for being offered at a fee and others pointing out that the breakfast area is not very spacious. These aspects have led some reviewers to question the hotel’s true four-star status with a few even comparing it unfavorably to a two-star level. Overall, while the hotel has its strengths, there are areas that require improvement to fully meet four-star expectations.
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