4-Star HotelThis hotel offers a comfortable and convenient stay in Milan. Its location near the central train station provides easy access to transportation and city attractions. The hotel features well-appointed rooms, modern amenities, and excellent service.
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Summary of reviews related to the '4 Star' categoryDoria Grand Hotel has garnered mixed reviews with regard to its four-star rating, facilities and services. The hotel is described by some as a typical grand hotel within the four-star category, offering classic décor and comfortable, clean accommodations fitting its rating. The breakfast is generally well received and described as quite complete, comprehensive and delicious. Some guests also appreciated the value for money and reputable service standards.
However, many guests expressed disappointment, feeling that the hotel falls short of the four-star experience. Issues raised include outdated rooms, basic or lacking breakfast options and insufficient amenities such as no free water bottles or umbrellas. Some also mentioned operational inconveniences like the dysfunctional elevator leading to long wait times.
The service, overall, did not meet expectations for a four-star hotel with some guests pointing out the need for renovations and upgrades. Many felt that the hotel was more aligned with a three-star rating with some describing it as a misleading four-star establishment. While the hotel manages to satisfy certain aspects of a four-star rating, it evidently needs improvements to live up to its advertised standards comprehensively.
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