4-Star HotelPart of the IHG group, this hotel offers reliable quality and excellent service. Its location in Milan provides easy access to the city's attractions and business districts. The hotel features comfortable rooms, modern amenities, and a range of facilities for a pleasant stay.
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Summary of reviews related to the '4 Star' categoryCrowne Plaza Milan City by IHG, presents itself as a modern establishment striving to meet its four-star rating. Generally, guests find the facilities well maintained and appreciate the quality bedding and fresh products offered. The attentive and helpful staff, alongside the quiet rooms and clean pool, add to the positive experience, making for a very good stay with modern services.
Breakfast receives mixed reviews; while it meets some expectations for a four-star hotel, there is room for improvement to fully satisfy discerning travelers. Some guests note the absence of room service and the use of an automatic coffee machine as areas that detract from the four-star experience they anticipate.
Overall, while some aspects are seen as genuinely four-star and contribute to excellent moments at the hotel, there are elements where the hotel falls short, suggesting that further enhancements are necessary to consistently align with the four-star standard.
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