4-Star HotelThis hotel boasts a modern and stylish design, providing a chic urban retreat. Its central location near Piazza Duca D'Aosta ensures convenient access to Milan's transportation hubs and attractions. Guests can expect comfortable rooms and excellent service.
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Summary of reviews related to the '4 Star' categoryGlam Milano presents itself as a four-star hotel strategically located near Milano Centrale, making it a convenient choice for travelers planning to explore the city or those waiting for a train journey. The highlight for many guests is the hotel's modern and clean environment, with welcoming rooms and an excellent breakfast service contributing positively to the overall experience. The staff stands out, consistently praised for their friendliness and helpfulness, offering valuable city information in multiple languages.
However, there are significant concerns regarding the hotel's adherence to four-star standards. Many guests noted a disconnect between the hotel's rating and the facilities and services provided, pointing out the absence of typical amenities such as complimentary water, coffee or tea facilities, a gym, and an appropriate workspace within the rooms. Additionally, the condition of the rooms and maintenance issues like old bedding, towels, and non-functioning air conditioners were not in line with expectations of a four-star establishment.
Despite these drawbacks, some guests found good value for money and the location to be ideal for their needs. Still, the sentiment remained that more attention to detail and upgrading amenities were necessary to truly embody the four-star experience. Many expressed that while the hotel is nicely modern, its high pricing demands a genuine enhancement of services to align with its four-star claim.
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