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Summary of reviewsPocono Mountain Villas by Exploria Resorts consistently garners praise for its serene and convenient location. Nestled in a picturesque, secluded area, the resort offers a tranquil retreat while still being close to essential amenities and a variety of recreational activities such as skiing, tubing and horseback riding. Guests enjoy the clean, spacious and well-maintained property, featuring modern, updated villas with comfortably furnished interiors and well-equipped kitchenettes. The clean and well-kept grounds, along with ample parking, contribute to the property's peaceful environment.
The accommodations receive positive feedback, particularly for their spaciousness and cleanliness. Multi-room villas and townhouses cater well to families and larger groups, offering plenty of room to spread out. While some smaller units may feel a bit cramped, they still maintain a high standard of comfort and cleanliness. Although there are occasional mentions of outdated units and minor cleaning issues, these are exceptions rather than the norm.
The resort’s staff is highly regarded for their friendliness and responsiveness. Guests frequently commend the team for their politeness and outstanding customer service with specific mentions of helpful individuals who go above and beyond to ensure a pleasant stay. Despite some feedback on short-staffing issues, the overall sentiment reflects a positive interaction with the resort's personnel.
The pool facilities receive mixed reviews. The outdoor pools are popular, especially with children and their convenient locations are appreciated. However, some critiques focus on the maintenance and cleanliness of the pools, as well as issues like overcrowding and uninviting indoor facilities. Despite these concerns, the availability of pool amenities enhances the overall resort experience.
The beds at the resort receive mixed feedback. While some guests find them comfortable and conducive to a restful sleep, others report that the mattresses are too firm or uncomfortable, occasionally requiring additional mattress toppers for better comfort. Some also noted issues with the pillows. Despite the varied experiences regarding bedding, the rooms are generally well-received for their spaciousness and amenities.
Overall, Pocono Mountain Villas by Exploria Resorts is celebrated for its beautiful, serene location, modern and spacious accommodations and friendly, responsive staff. The resort provides a comfortable and enjoyable environment, making it a favored choice for those seeking a relaxing getaway with convenient access to local attractions and activities.
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Resort with Swimming Pool
