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Summary of reviewsFairBridge Inn & Suites Poconos has garnered positive attention primarily for its convenient location and amiable staff. Positioned close to downtown Stroudsburg and major highways, the hotel provides easy access to popular attractions such as Camelback, as well as fast food restaurants and necessary amenities. The hotel setting is generally quiet, making it a suitable choice for families and guests appreciate the reasonable pricing given the advantageous location.
The hotel staff is notably praised for their friendliness, helpfulness and professional demeanor with numerous guests specifically commending individuals like Twinky at the front desk for exceptional service. The staff's welcoming and accommodating nature significantly enhances the overall guest experience.
The indoor pool at FairBridge Inn & Suites Poconos is another highlight with many guests enjoying its beautiful, deep and heated water. The pool area is appreciated for its convenience and pleasant environment. However, the pool's maintenance has received mixed feedback with some guests noting cleanliness issues and closures.
The beds at the hotel are generally regarded as clean and comfortable, contributing positively to the guest stay. Despite occasional remarks about stained sheets and insufficient blankets, the overall sentiment towards bed comfort remains favorable.
Although the hotel possesses these strong points, areas such as room cleanliness and maintenance have drawn consistent criticism. Guests have reported issues with outdated and neglected rooms, dirty bathrooms and sightings of mold and roaches. The consensus is that substantial renovations and improved cleaning protocols are necessary to elevate the overall quality of the accommodations.
In summary, FairBridge Inn & Suites Poconos excels in location, staff friendliness and pool amenities but requires significant improvements in room maintenance and cleanliness to fully meet guest expectations.
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