Hilton Garden Inn Silver Spring White Oak
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Summary of reviewsThe Hilton Garden Inn Silver Spring White Oak earns high praise for its strategic location, providing guests with a blend of convenience and tranquility. Situated near key highways and local attractions, the hotel is ideal for family stays, offering easy access to dining options and shopping centers. Guests appreciate the peaceful atmosphere, excellent amenities, complimentary parking, and the option to include breakfast, enhancing the overall experience.
The breakfast service at the hotel is noted for its quality, with guests enjoying the variety of fresh fruit and hot options, despite some being dissatisfied with additional charges. The clean and pleasant breakfast area is staffed by attentive personnel, contributing to a positive start to the day for many.
Guests consistently commend the spacious and clean rooms, which accommodate families and business travelers comfortably with amenities like fridges and microwaves. While some minor maintenance issues are occasionally noted, the overall room condition is praised, complemented by comfortable beds that contribute to restful sleep.
Cleanliness at the hotel is another standout feature, with rooms, the lobby, and surrounding areas maintained to a high standard. The diligent efforts of the staff ensure a welcoming and pristine environment, aligning with the hotel's convenient and hygienic location.
The staff at Hilton Garden Inn Silver Spring White Oak is frequently highlighted for their exceptional service. Known for being friendly, helpful, and accommodating, the team consistently enhances the guest experience, leaving a lasting impression of hospitality.
While the indoor pool receives mixed feedback due to its size and temperature, the overall consensus remains positive, with the comfortable beds and well-maintained rooms making the hotel a favored choice for travelers seeking a pleasant and convenient stay in Silver Spring.
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The breakfast service at the hotel is noted for its quality, with guests enjoying the variety of fresh fruit and hot options, despite some being dissatisfied with additional charges. The clean and pleasant breakfast area is staffed by attentive personnel, contributing to a positive start to the day for many.
Guests consistently commend the spacious and clean rooms, which accommodate families and business travelers comfortably with amenities like fridges and microwaves. While some minor maintenance issues are occasionally noted, the overall room condition is praised, complemented by comfortable beds that contribute to restful sleep.
Cleanliness at the hotel is another standout feature, with rooms, the lobby, and surrounding areas maintained to a high standard. The diligent efforts of the staff ensure a welcoming and pristine environment, aligning with the hotel's convenient and hygienic location.
The staff at Hilton Garden Inn Silver Spring White Oak is frequently highlighted for their exceptional service. Known for being friendly, helpful, and accommodating, the team consistently enhances the guest experience, leaving a lasting impression of hospitality.
While the indoor pool receives mixed feedback due to its size and temperature, the overall consensus remains positive, with the comfortable beds and well-maintained rooms making the hotel a favored choice for travelers seeking a pleasant and convenient stay in Silver Spring.
Dog Friendly Hotel
This Hilton Garden Inn offers pet-friendly rooms. The hotel provides convenient amenities such as free parking, free WiFi, and an on-site restaurant.
Hotel with Gym
Offers a fitness center for guests.
Hotel with Indoor Pool
Guests can enjoy a heated indoor pool and a spa tub/whirlpool at this hotel. The pool facilities are designed for relaxation and are open with extended weekend hours.
Hotel Taking Steps Towards Sustainability
Hotel with Swimming Pool
Indoor Pool
Business Hotel
Accessible Hotel
3-Star Hotel
Guest Reviews
The Hilton Garden Inn Silver Spring White Oak is strategically positioned to offer guests a blend of convenience and tranquility. Its location consistently receives high praise for being ideal for family stays, providing easy access to shopping centers, eateries, and local attractions. Minutes away from key highways like the Intercounty Connector, the hotel is a perfect choice for travelers looking to explore Bethesda, Rockville, and Baltimore. Guests appreciate the variety of dining options nearby, boasting restaurants such as IHOP, Five Guys, and an excellent Asian eatery within walking distance. The hotel's proximity to numerous food places and small shops makes it a favored spot for convenience and choice. Guests also highlight the peaceful atmosphere and the excellent amenities offered by the establishment, ensuring a pleasant and comfortable stay. Additionally, complimentary parking and the option to include breakfast enhance the overall experience, making it a fantastic location for any type of visit to Silver Spring.
The breakfast experience at Hilton Garden Inn Silver Spring White Oak receives mixed reviews, with many praises highlighting the variety and quality of options available. Numerous guests found the breakfast to be excellent, noting the fresh fruit and overall delicious offerings, and some even described it as the best hotel breakfast they have ever had. The breakfast area is often remarked as being clean and pleasant, complemented by commendable service from attentive staff. Positive feedback also mentions ample seating and breakfast that is good or great.
However, some guests have expressed dissatisfaction, primarily concerning the extra charge for breakfast and the absence of a complimentary option with their room stay. Price complaints are frequent, particularly from those comparing it to nearby dining options. There are mentions of issues with buffet maintenance, such as items not being restocked promptly and food temperature concerns. Despite this, many still find the breakfast worth its price, appreciating the good coffee and enjoying the four hot options available alongside fresh fruit. Overall, while the breakfast service stands out for its quality and staff, the additional costs and occasional service lapses have left some guests unimpressed.
The rooms at Hilton Garden Inn Silver Spring White Oak consistently receive praise for their cleanliness and spaciousness. Guests frequently highlight the generous size of the rooms, which comfortably accommodate families and business travelers alike, thanks to thoughtful amenities like fridges and microwaves. The comfortable pillows and firm mattresses contribute to a restful sleep experience, and many appreciate the safe and welcoming atmosphere. Despite some minor issues such as a cracked bathroom sink or chipped bathtub, guests generally find the rooms to be in good shape, clean, and well-organized. The hotel's welcoming reception, great service, and convenient location with plenty of nearby dining options add to the positive guest experience.
At Hilton Garden Inn Silver Spring White Oak, guests frequently highlight the comfort of the beds as a significant positive aspect of their stay. Many reviews praise the beds' cozy and accommodating nature, making them a welcomed retreat after a busy day. Guests appreciate the combination of comfortable linens and a room that is both spacious and clean, adding to the overall pleasant experience. While the majority of guests find the mattresses to provide a good night's sleep, there are some mentions of mattresses being overly soft or possibly old, which could contribute to discomfort for a few visitors. The pillows, however, receive mixed feedback, with some finding them too soft, potentially affecting sleep quality. Despite these minor concerns, the general consensus is that the accommodation offers a comfortable sleeping environment, enhancing the overall guest experience.
The Hilton Garden Inn Silver Spring White Oak has garnered attention for its consistent emphasis on cleanliness and maintenance throughout the property. Guests frequently mention the hotel's immaculate rooms, with many describing them as clean and comfortable, ensuring a pleasant atmosphere for their stay. The lobby and surrounding areas are also praised for their tidy appearance and well-kept condition, contributing to a generally clean and attractive environment. The diligent efforts of the staff are often acknowledged, adding to the sense of a welcoming and pristine establishment. Despite a few isolated issues such as fingerprints on walls and occasional mold in the showers, the overwhelming sentiment points to a reliably clean and safe place to stay. This focus on cleanliness pairs well with the hotel's accessibility to nearby stores and restaurants, providing a convenient and hygienic option for travelers visiting the area.
The Hilton Garden Inn Silver Spring White Oak is often praised for its exceptional staff. Guests consistently highlight the friendly, helpful, and accommodating nature of the team. The staff is described as welcoming, efficient, and professional, with many reviews emphasizing how indispensable and cheerful they are. From the front desk to housekeeping, guests appreciate the kindness, professionalism, and visible presence of the staff. While there are occasional remarks of less courteous interactions, the overwhelmingly positive feedback centers around the staff's willingness to assist and provide superior customer service. Their readiness to engage, provide recommendations, and address any questions enhances the hotel experience, leaving guests with a lasting impression of hospitality.
Guests at the Hilton Garden Inn Silver Spring White Oak have shared mixed experiences regarding the hotel's indoor pool. While some described it as cute, many found the pool to be smaller than expected. Several guests noted that the pool was inadequately heated, with some mentioning it was cold and not usable during their stay. Maintenance closures were also highlighted, indicating that the pool was not always available. Although the pool offers the potential for a cozy indoor swim, its temperature and size could be improved to better meet guests' expectations.
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Location
Breakfast
However, some guests have expressed dissatisfaction, primarily concerning the extra charge for breakfast and the absence of a complimentary option with their room stay. Price complaints are frequent, particularly from those comparing it to nearby dining options. There are mentions of issues with buffet maintenance, such as items not being restocked promptly and food temperature concerns. Despite this, many still find the breakfast worth its price, appreciating the good coffee and enjoying the four hot options available alongside fresh fruit. Overall, while the breakfast service stands out for its quality and staff, the additional costs and occasional service lapses have left some guests unimpressed.
Rooms
Beds
Cleanliness
Staff
Pool
Yes, Hilton Garden Inn Silver Spring White Oak has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Hilton Garden Inn Silver Spring White Oak.
Yes, Hilton Garden Inn Silver Spring White Oak welcomes dogs.
No, parking facilities aren't available at Hilton Garden Inn Silver Spring White Oak.
Yes, Hilton Garden Inn Silver Spring White Oak has a gym.
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