4-Star HotelSummary of reviews related to the '4 Star' categoryHotel Premium has received mixed reviews from guests regarding its four-star rating, facilities and services. While some guests found it to be exceptionally affordable and praised it for meeting the expectations of a solid four-star hotel, others felt that the hotel fell short of this standard. Many reviews highlighted that the quality and facilities provided did not live up to the four-star rating and some guests even suggested it may be more accurately categorized as a three-star hotel.
In terms of amenities, recurring feedback indicates that some areas require improvement to align with the four-star promise. For example, the lack of varied options in the buffet breakfast and the absence of certain basics like shower gel, room service and high-quality breakfast coffee were common points of criticism.
The hotel was appreciated for its overall feel and value, which some guests considered adequate for a four-star hotel. However, attention to detail and the size of the rooms were areas frequently marked as needing enhancement to truly meet the expectations of a four-star experience. Despite these areas of contention, a segment of guests did find the hotel to live up to its four-star reputation, describing it as well-deserving of its rating.
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