4-Star HotelSummary of reviews related to the '4 Star' categoryGrand Hotel President, while officially rated as four stars, seems to fall short of what guests typically expect from that standard. Many reviews suggest it feels more like a three-star establishment. Though there is no restaurant at the hotel—a surprising omission for a facility with this rating—the overall quality of the stay remains unaffected for some visitors.
Several issues were noted, including cleanliness concerns such as dust and very dirty stairs, and worn-out furnishings like torn curtains. Additionally, the bathroom accessories did not meet the expectations traditionally associated with a four-star hotel. These issues indicate areas where the hotel could improve to match its advertised rating.
Despite these shortcomings, individual staff members, notably Tatjana and Umberto, have been remarked upon positively, with reviews humorously suggesting that their exemplary service boosts the hotel's rating to six stars. These comments highlight that, while the hotel may not fully meet the physical expectations of a four-star facility, the staff's dedication significantly enriches the overall experience.
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