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Summary of reviewsSur Plaza Hotel in Sur, Oman, is well-regarded for offering a comfortable and convenient accommodation option for travelers. Strategically located on the outskirts but easily accessible from the city center, it serves as an ideal stopover for those exploring popular destinations such as Wahiba Sands and Nizwa, along with nearby attractions like Wadi Shab. Despite its industrial surroundings, the hotel's practical location and easy access, coupled with nearby amenities, add to its appeal.
Breakfast at Sur Plaza Hotel receives high praise for its extensive and varied buffet, featuring fresh omelettes, waffles and a diverse selection of sweet and savory options. Guests find the breakfast delicious, satisfying and well-suited to different tastes. Dining by the pool or on the terrace enhances the overall experience. While a few guests felt improvements were needed in terms of stocking and variety, particularly for vegetarians, the overall sentiment remains positive.
The dinner experience is equally commended, especially for the evening buffet by the pool, offering a wide range of dishes including grilled meats and Indian cuisine. The BBQ events on Thursdays and Fridays are particularly popular. Although some guests found the dinner prices on the higher side, the majority appreciate the variety, quality and value for money.
Guests frequently praise the rooms at Sur Plaza Hotel for their cleanliness, spaciousness and comfortable beds. The rooms are well-equipped with modern amenities, though some guests note that the decor and furniture could benefit from updating. Despite occasional noise from street-facing rooms and minor mustiness, the positive reviews highlight the hotel's commitment to cleanliness and comfort.
Cleanliness is a standout feature across the hotel, from the spotless rooms to the well-maintained common areas and bathrooms. The pool, while receiving mixed reviews regarding maintenance, is generally appreciated as a clean and relaxing space.
The hotel's staff is highly commended for their politeness, attentiveness and friendly nature, contributing significantly to guests' overall experience. The reception team is particularly noted for their cheerful and professional demeanor.
Wi-Fi connectivity at the hotel receives mixed reviews; some guests find it reliable while others encounter issues with consistency and speed. However, the presence of a modern and well-maintained gym, along with the pool, adds to the hotel’s offerings.
The parking facilities are also well-received with ample and convenient free parking available in front of the hotel, making it easy for guests to park their vehicles.
Families find Sur Plaza Hotel accommodating with family suites and connecting rooms that offer ample space and comfort. While there are no designated play areas or children's swimming pools, the overall family-friendly atmosphere and excellent service make it a good choice for those traveling with children.
Overall, Sur Plaza Hotel offers a reliable and comfortable stay with a range of positive features from its strategic location and excellent breakfast to its clean rooms and friendly staff, making it a notable choice for travelers passing through Sur.
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