This hotel offers accessible rooms and features such as ramp access to the hotel bar lounge and restaurant. It also has designated accessible parking spaces with posted signs and flat terrain between parking and the entrance.
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?Yes, to all rooms Please specify: All Floors Accessible Via Elevators.
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?No Please specify: All Bathrooms Have A Shower Over The Bath, Accessible Rooms Have Lower Bath Sides and Sinks, As Well As Step and Stool To Get Into The Bath/Shower and Support Rails.
In the rooms, does the toilet have support handrails?Yes, in certain rooms Please specify: Accessible Rooms Only.
Are wheelchairs offered to guests who do not come with their own?Νο
This bungalow is specifically designed with wheelchair access, ensuring ease of movement for guests with mobility needs. The property provides direct accessibility features for a comfortable stay.
Accessible HotelSummary of reviews related to the 'Accessible' categoryWhile the Holiday Inn Rochester-Chatham, an IHG Hotel does have a variety of accessible facilities, guests with mobility impairments may face some challenges during their stay. Some guests found access to be poor and dangerous with a long distance between the car park and their room causing distress. Additionally, one guest noted that the shower had a high step and no handrails. Another guest noted that access was awkward due to limited one-way access. For those with disabilities, it is important to inform the hotel of specific needs, such as assistance with clothing. While some rooms may need maintenance, overall the hotel offers a pet-friendly environment. It’s important to note that the information provided about disability rooms on Booking.com may not be true, so it’s best to confirm with the hotel directly. Show more
This bungalow is explicitly noted as 'Accessible SEND Medway', indicating its suitability for guests with Special Educational Needs and Disabilities. It also offers wheelchair accessibility and facilities for disabled guests, including a balcony and terrace.
Accessible HotelSummary of reviews related to the 'Accessible' categoryHoliday Inn Sittingbourne, an IHG Hotel, offers a convenient location, being a mere 10-minute walk from the station and close to the town center and main attractions. This makes the hotel an excellent choice for weddings and family stays. Rooms designed for wheelchair accessibility are available with thoughtful details such as placement near emergency fire escapes, which can be crucial for guests unable to use key card access through the reception.
Parking is generally plentiful and easily accessible. However, there have been issues with disabled parking spaces being used by non-disabled individuals and some guests faced difficulties with parking.
The hotel does face some notable challenges in terms of accessibility and maintenance. There have been multiple reports of accessibility issues, such as elevators being out of order and accessible powered sockets needing upgrades. The hotel's general state of repair has also been highlighted, including poorly fitted access doors and stained carpets. Despite these drawbacks, the location and family-friendly amenities make it a viable option for many travelers. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Mercure Tunbridge Wells Hotel has received mixed feedback regarding its accessibility features. On the positive side, guests found the layout of the hotel to be generally accessible with ground-floor rooms available, which was particularly convenient for those with limited mobility or even a disabled dog on wheels. There were accessible routes within the hotel and some good parking options.
However, several aspects fall short when it comes to accommodating guests with disabilities. The absence of lifts and ramps, along with no dedicated disabled parking spots, posed significant challenges. There were issues with the ramps that were available, as they often had ridges difficult to negotiate. Additional concerns included no help with bags up the stairs and the hotel being described as outdated.
While the hotel does offer some accommodations for those with mobility issues, such as accessible rooms, overall, guests felt that disabled access needs substantial improvement. Show more
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