This hotel offers comprehensive accessibility features including a ramped entrance, fully accessible bedrooms, disabled parking, and a lift to all floors. Additionally, the hotel reception, bar, restaurant, and conference rooms are all wheelchair accessible, with 24-hour reception assistance available for guests.
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Summary of reviews related to the 'Accessible' categoryThe King Charles Hotel has received numerous reviews highlighting its accessibility features, making it an attractive option for guests with disabilities. The hotel offers several wheelchair-friendly and handicap accessible rooms, including wet rooms that are well-equipped for wheelchair users. Additionally, there are accessible toilets and rooms on the ground floor, ensuring easy access for all guests.
Facilities such as grab rails in the showers are particularly useful for elderly visitors. The presence of a lift that services all floors further enhances the hotel's accessibility. However, some reviews indicated instances where the elevator was out of order, causing inconvenience.
Proximity and easy access are notable advantages with disabled parking spaces available close to the entrance. Nonetheless, there were some mentions suggesting that more disabled parking spaces could be beneficial. The hotel's general layout and the availability of easily accessible regions seem to meet the needs of disabled guests effectively.
While the service is generally well-regarded, some areas for improvement were noted, such as the prohibition of service dogs in the restaurant and the occasional misallocation of accessible rooms. Despite these issues, the King Charles Hotel is largely recommended for its accessibility features, making it suitable for travelers with specific accessibility needs. Show more
Located near the Ashford International Train Station, this hotel provides wheelchair access, including a Queen Room - Mobility Access option. It offers a fitness center and a restaurant.
To whom is your hotel/accommodation accessible? People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms?Yes, to certain rooms Please specify: 1 room on the ground floor
Are there any facilities that guests who use a wheelchair cannot reach?Yes Please specify: The dining room and Sitting room would present challenges
Are there designated parking spaces for people with disabilities?No
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms Please specify: 1 room on the ground floor
In the rooms, does the toilet have support handrails?No
Are wheelchairs offered to guests who do not come with their own?Νο
Is there anything that you would like to highlight, add or clarify? This is a small B and B in the middle of the countryside. Although one room has been made wheelchair accessible, there are no other specific disabled guest facilities
Accessible HotelSummary of reviews related to the 'Accessible' categoryRBS Hotel offers a blend of accessibility features and certain limitations for guests with disabilities. Guests appreciated the accessible room available on the ground floor, noting that staff were accommodating in assigning ground floor rooms to those with mobility issues. However, parking is a significant drawback, as it is limited, tight and operates on a first-come, first-served basis. There were instances when the single disabled bay was occupied by non-disabled vehicles, adding to the parking woes. Additionally, the steps within the hotel are quite steep, presenting a challenge for those needing to carry luggage upstairs. Despite these challenges, the overall feedback on staff helpfulness and the availability of accessible accommodations was positive. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Royal Wells Hotel offers some accessibility features but faces significant challenges for guests with disabilities. Positively, the hotel provides accessible parking options, including disabled parking arranged for arrival. Guests found the lift within the building useful and appreciated it, highlighting its necessity, especially for elderly visitors. The terrace is commendably accessible for all visitors, showcasing the hotel's effort in some areas.
However, the hotel environment is less ideal for wheelchair users or individuals relying on walking aids with one review noting the steep walk down the hill to the town center as particularly bothersome. Internal navigation is also complicated by the presence of many stairs despite the lift, which was often noisy and occasionally out of service. The high bathtubs and high, non-handheld showers pose additional accessibility issues. There were also remarks about the weak shower pressure and long wait times for hot water. The room access proved challenging for those with joint issues and the absence of current evacuation notices has been pointed out.
Overall, while the Royal Wells Hotel has made attempts to be accommodating, there remain substantial areas for improvement to truly meet the needs of all guests, particularly those with disabilities. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryThe Judds Folly Hotel, Sure Hotel Collection by Best Western provides several features catering to guests with disabilities. The accessibility options include ground floor rooms and accessible bathrooms, which are beneficial for those with mobility issues. The presence of a ramp at the entrance and handrails throughout the hotel aids in easy navigation. Guests especially appreciated the ground-level rooms and the accessibility of the honeymoon suite.
Despite the overall positive feedback, some areas could pose challenges, such as narrow staircases and the absence of an elevator, which might make certain parts of the hotel difficult to reach. Additionally, there were mentions of high baths being problematic for elderly guests. However, the hotel's location and facilities make it a convenient choice for guests with wheelchairs or those needing easy access to nearby amenities like hospitals. Overall, Judds Folly Hotel stands as a practical option for accommodating guests with various accessibility needs, though some improvements could enhance the experience further. Show more
Accessible HotelSummary of reviews related to the 'Accessible' categoryOne Warwick Park Hotel is strategically located in the city centre of Tunbridge Wells, making it easy for guests to explore the area. The hotel boasts modern interiors, spacious and stylish rooms and clean, tidy accommodations. The central location ensures the hotel is easy to find and navigate, offering good value for guests.
However, while the hotel features an accessible room equipped with grab rails and a low sink, overall accessibility poses some challenges. The layout is complicated, spanning three buildings with multiple lifts and there have been instances where a lift wasn't working. Guests have noted the difficulty in getting to rooms without encountering steps and limited signposting adds to this challenge. Parking is available for a fee but involves a short walk and there is no ramp for wheeled cases. Furthermore, the lack of a grab rail in the accessible toilet and the absence of walk-in showers in some rooms detract from the accommodation's ease of access for everyone. Despite these issues, the hotel's central location and modern amenities do make it a noteworthy option in Tunbridge Wells. Show more
