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Summary of reviewsHotel Matão By Mercure is highly recommended for its strategic and convenient location, making it an ideal choice for both business and leisure travelers visiting Matão. The hotel is well-positioned near major city companies and a dynamic neighborhood filled with dining and nightlife options. Ample parking, coupled with the hotel's cleanliness and modern, spacious rooms, enhances guest convenience.
The breakfast experience is a highlight, known for its variety and quality. Guests appreciate the delicious selection, including tasty pies and breads, enjoyed in an inviting outdoor balcony setting. The attentive staff's excellent service further enhances this experience, contributing positively to the start of the day. Despite minor feedback regarding occasional dry breads, the overall impression of breakfast remains very positive.
The rooms in Hotel Matão By Mercure receive high praise for their comfort and quality. Guests enjoy spacious accommodations with exceptionally clean bathrooms, reflecting the hotel's commitment to hygiene. Little touches like fragrant soaps and quality amenities add to guest satisfaction. New facilities, efficient air conditioning, and cozy beds ensure a restful sleep, meeting high guest expectations.
Staff service is a standout feature, consistently noted for its attentiveness and friendliness. The hotel's team is praised for their politeness and willingness to assist, contributing significantly to a welcoming atmosphere. The delightful breakfast, with particular kudos to a detail-oriented chef, rounds out the pleasant dining experience. Despite minor critiques related to bedding and occasional lapses in politeness, the excellent staff service is central to the hotel's reputation.
In summary, Hotel Matão By Mercure combines an excellent location with quality service, comfortable accommodations, and exceptional staff attention, positioning it as a top choice for travelers seeking a satisfying stay in Matão.
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