New Haven Motel receives high praise across various categories, making it a popular choice for travelers. Its prime location ensures easy access to key transit hubs, local attractions, and shopping areas, providing convenience for both daily excursions and travel to and from the airport. The property itself is spacious, clean, and comfortable, accommodating families and groups effectively.
Exceptional cleanliness is a hallmark of New Haven Motel, with guests frequently commending its immaculate and beautifully renovated rooms. The housekeeping team is recognized for their thoroughness, contributing to a bright and fresh ambiance within the units. The owner is acknowledged for creating a welcoming atmosphere that enhances the enjoyment of the stay.
The staff at New Haven Motel is remarkable for their friendliness and readiness to assist, with Ian frequently highlighted for his cheerful and accommodating presence. The team's commitment to hospitality, including help with tasks like laundry and late arrivals, fosters a warm and inviting environment.
The beds at the motel are consistently described as super comfy, significantly enhancing the sleeping experience with quality linens. While most guests report satisfaction with the beds, a small number note that some upstairs beds feel hard initially. Overall, the comfortable beds are a standout feature contributing positively to guest reviews.
New Haven Motel combines its excellent location, immaculate cleanliness, hospitable staff, and comfortable beds to offer a relaxing and enjoyable experience, encouraging many guests to return.
Located in the Waitakere Ranges rainforest, this resort offers an outdoor pool, sauna, and spa services, providing a tranquil retreat with panoramic views of Auckland City.
Summary of reviews related to the 'Pool' category
At the Waitakere Resort & Spa, guests have mixed feelings about the outdoor swimming pool. Many appreciate the pool for its refreshing qualities and stunning views, describing it as fantastic, beautiful and lovely, perfect for cooling off. The pool area is often mentioned as an enjoyable aspect of the resort, complemented by the natural surroundings.
However, there are consistent remarks about maintenance issues. Some guests found the pool to be dirty or not well-maintained at times with water quality concerns and the presence of the pool cleaner machine being noted. Accessibility is another point of contention, as the pool is described as difficult to reach and some guests found the journey to it long and uneasy.
The pool's temperature also seems to be a drawback with several reviews noting that it was super cold or freezing, which deterred some visitors from swimming, especially since the pool is unheated. There are suggestions that a heated pool would enhance the experience, particularly during colder days.
Overall, while the pool itself is visually appealing and offers a pleasant environment for those looking to relax, improvements in cleanliness, maintenance and heating would significantly boost guest satisfaction. Longer operating hours, especially in summer, could also enhance the overall experience.