4-Star HotelThis hotel is a former Jesuit monastery built in 1604, offering a unique and charming atmosphere. It features a gourmet restaurant, a bar, and comfortable en suite guestrooms with modern amenities like TV and Wi-Fi. Its central location provides easy access to Arras's historical sites.
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Summary of reviews related to the '4 Star' categoryHôtel de L'univers presents itself as a four-star establishment, but guest reviews suggest a diverse range of opinions about its current state. Some reviewers assert that the hotel lives up to its four-star status with adequate accommodation quality and a favorable location. Others express significant doubt about the four-star classification, noting outdated facilities, poor soundproofing and a general lack of comfort. Instances of torn sheets, outdated equipment and maintenance issues such as loose tiles and damaged bathroom fixtures indicate a need for updates. Guests have also mentioned that the basic breakfast offerings and inadequate staff response to emergency complaints do not meet four-star expectations. Overall, while some guests find it deserving of its rating, others feel a substantial gap between expectation and reality, suggesting that the hotel has seen better days and may warrant a reassessment of its star rating.
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