4-Star HotelThis 4-star hotel offers a spa & wellness center. It is located in a green area with views of the Silesian Beskids, providing a relaxing and comfortable experience with free WiFi throughout the property.
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Summary of reviews related to the '4 Star' categoryTucked away in the serene setting of Ustroń, Spa & Wellness Hotel Diament offers a mixed experience for guests seeking a luxurious stay. The hotel is particularly appealing for families, as it features a playroom equipped with a monkey grove and a variety of toys, ensuring that younger guests remain entertained throughout their stay. Rooms in the 4-star section are described as being of a good standard, contributing positively to the overall family-friendly atmosphere.
However, the hotel's 4-star rating sparks some debate among visitors. While some reviews affirm that the hotel deserves its stars, others express disappointment, noting that certain facilities and services fall short of the 4-star expectations. Issues such as outdated bathrooms and the absence of air conditioning in the rooms raise concerns about the quality of accommodations.
Adding to the mix, the 3-star section of the hotel features a notably small elevator, which can be an inconvenience for guests traveling with luggage. These elements suggest that while the hotel has its commendable aspects, there are areas where improvements are needed to fully live up to its 4-star promise.
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