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Summary of reviewsLas Casitas del Jardín is a charming retreat strategically located near major highways, making it an accessible and convenient stopover for travelers by car. The picturesque setting, enhanced by well-maintained gardens and a pool, offers a peaceful respite close to the city of Valladolid. The nearby town, although somewhat remote, has essential amenities within walking distance, contributing to the locale's practical appeal despite minor challenges in finding the hotel and needed maintenance improvements.
Guests generally appreciate the breakfast offerings, which include varied and delicious buffet options at an affordable price, fostering a homely atmosphere. However, some guests feel the breakfast could be more substantial for the cost. Dinner conveniences include a well-equipped dining area where guests can prepare their own meals, although options for dining out nearby can be limited.
Accommodations at Las Casitas del Jardín present a mixed experience. Many guests praise the clean and comfortable rooms, particularly the spacious family suites. Nonetheless, some rooms are noted to be small and lack air conditioning with occasional noise disturbances and less-than-ideal lighting conditions due to insufficient windows. Consistent cleanliness of the rooms and common areas is often highlighted, although some areas like the bathrooms and pool could benefit from more rigorous upkeep.
The standout feature of Las Casitas del Jardín is its exceptional customer service. Guests frequently mention the warmth and friendliness of the staff, led by the attentive owners Belén and Esther, which enhances the welcoming and family-oriented environment. This positive hospitality extends to the hotel's dog-friendly policy, where pets are genuinely welcomed without disapproving looks.
Other amenities, such as ample free parking, contribute positively to the overall experience. However, the WiFi service poses frequent issues, often being slow or unreliable, particularly in the rooms. The outdoor pool also offers mixed experiences with some guests enjoying it while others note concerns about cleanliness and maintenance.
Overall, Las Casitas del Jardín is a well-regarded stopover for travelers seeking a convenient, dog-friendly and family-oriented retreat with excellent customer service and basic but comfortable amenities. While there are areas for improvement, the positives, particularly the warmth of the staff and strategic location, make it a favored choice for many travelers. Show more
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Family Friendly Hotel
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Cheap Hotel
Small Hotel
Hotel with Outdoor Pool
Room Types
Guest Reviews
Location
Las Casitas del Jardín offers a convenient and practical location for travelers, especially those journeying by car through this part of Spain. Situated close to major highways, guests appreciate the accessibility and ease of taking a rest stop without the inconvenience of highway noise thanks to strategic positioning. The proximity to Valladolid, approximately 10-20 minutes away by car, provides a good opportunity for travelers to explore this charming nearby city.
The surrounding town, although a bit remote and requiring a car to get around, is described as very pretty with essentials like a supermarket within walking distance. The area itself is quiet, providing a peaceful retreat despite being near a busy street and roads. However, some guests mention it can be somewhat difficult to find and that the hotel could benefit from better maintenance.
The hotel grounds include pleasant amenities such as a pool and garden seating, which adds to the appeal for those looking for a picturesque and restful stopover. It is noted to be especially suitable for those in transit, offering easy parking and convenience for short stays. While it may not be ideal for those wanting to be in the heart of city activity, it is favored for its strategic location and practical advantages for road travelers.
Breakfast
Las Casitas del Jardín receives mixed feedback on its breakfast offering. Many guests commend the breakfast, describing it as very good, delicious and plentiful with a varied selection. Guests particularly appreciate the buffet option, which is both good-value and enjoyable, offering great bread with traditional toppings like tomato and ham serrano or salmon and avocado.
For an affordable price of around 5-8 euros, some guests feel the breakfast is served with kindness and care, making it feel homely and personal. However, others find the breakfast basic or too simple, mentioning that it falls short of expectations given the cost. Some critiques include it being too light, scarce or being served in small portions, which can seem expensive for what is offered.
While the breakfast does offer good value and some flexibility in choices, there are mentions of it being served outside due to Covid restrictions, which may not appeal to everyone. Despite these variances, many visitors still find the breakfast to be a pleasant start to their day.
Dinner
Guests at 'Las Casitas del Jardín' highlight the availability of a well-equipped dining area for dinners. Although the hotel lacks its own restaurant, guests can use the spacious area featuring a refrigerator, tables, chairs, cutlery, plates and a microwave to heat and eat their meals. This space allows for convenient kitchen dinners, providing a quirky experience. While finding a nearby restaurant can be challenging, there are many bars in the vicinity for lunch or dinner. Additionally, a small supermarket is located nearby for those preferring to prepare their own meals.
Rooms
Las Casitas del Jardín offers a mixed bag of experiences when it comes to room accommodations. While many guests have noted the rooms are comfortable and well-maintained, others have mentioned issues with the room size and condition. The comfort of the double beds and the spaciousness of some rooms, including the suite and quadruple room, have received favorable mentions with clean sheets and well-maintained bathrooms adding to the comfort.
However, there are consistent complaints about room size with many describing them as very small or tiny, especially the rooms designed for more than two people. The lack of air conditioning in the rooms has also been problematic, particularly during hot days with guests relying on fans that are not always available. Noisy wooden floors and lack of sound insulation have been noted, leading to disturbances from other guests and external noises. Some rooms without windows or with only high Velux skylights contribute to a less-than-ideal atmosphere, often feeling damp or dark.
While the communal areas can get crowded, the overall cleanliness of the hotel is generally viewed positively. The gardens outside provide a quiet and pleasant retreat, balancing the occasional indoor noise. In summary, Las Casitas del Jardín has beautiful and clean accommodations, but prospective guests should be aware of the potential downsides related to room size, lack of air conditioning and noise issues.
Beds
Las Casitas del Jardín offers a varied experience when it comes to its beds. While many guests found the beds super comfortable, others pointed out some notable issues. The double beds generally received positive feedback for their comfort. However, there have been multiple complaints about the hardness of the beds and the squeaking noise they make. Spring mattresses were a common mention and some guests felt all the springs, which contributed to discomfort. The extra beds often fell short, described as having uncomfortable or poor-quality mattresses. Sinking beds and narrow sizes also added to the concerns. Nevertheless, a select few guests found the soft mattresses pleasant, even if they were a bit sunken in and the large double beds, despite mixed reviews, were appreciated for their spaciousness. Overall, the experiences with the beds are mixed, highlighting the importance of setting expectations appropriately.
Cleanliness
Las Casitas del Jardín showcases a mix of commendations and criticisms when it comes to cleanliness. Positive remarks frequently highlight the clean rooms and well-maintained common areas. Guests affirm the general cleanliness, noting that both rooms and shared spaces are very clean with clean sheets and an overall tidy establishment.
However, there are significant concerns that cannot be overlooked. Several guests pointed out issues such as neglected bathrooms with details like dirty shower walls and smelly trash cans. The outdoor areas, especially the pool, received numerous complaints for being dirty with leaves, debris and even mold present. Additionally, amenities such as towels were sometimes insufficient and in poor condition.
Although some parts of the property maintain a good standard of cleanliness, the numerous mentions of overlooked and dirty areas suggest that the hotel could benefit from more consistent and thorough cleaning practices.
Staff
Las Casitas del Jardín is widely praised by guests for its outstanding customer service, marked by a warm and friendly atmosphere. The owner and staff members are frequently mentioned as being super friendly, smiling and attentive, enhancing the overall guest experience. Special attention is given to the kindness exhibited by both the owners and employees, contributing to a welcoming and family-like environment.
Guests appreciate the helpfulness and accommodating nature of the staff, which extends to making recommendations and ensuring an easy check-in process. Staff members are noted for their proficiency in English, which eases communication for international visitors. The reception service, including breakfast and cleaning staff, is highlighted for being both efficient and pleasant.
Despite some minor issues with staff punctuality and presence, the overwhelming sentiment is positive with guests feeling genuinely cared for and welcomed. The family spirit of the establishment, driven by the friendly and attentive owners Belén and Esther, leaves a lasting impression on visitors, making Las Casitas del Jardín a delightful choice for those seeking personalized and genial hospitality.
Wi-Fi
Las Casitas del Jardín faces challenges with its WiFi service. Reviews point out frequent disconnections, slow speeds and difficulties with the provided WiFi codes. While the public Wi-Fi is mentioned as fast, it seems to suffer from occasional glitches. The owners have been noted to apologize for these issues, indicating an awareness of the problem. Unfortunately, WiFi in the rooms often does not work or performs poorly, leading to a less reliable internet experience for guests.
Parking
Las Casitas del Jardín offers a variety of positive aspects regarding parking. Guests consistently mention the availability of ample, free parking, making it convenient for travelers. Many highlight that the private parking options and well-maintained parking area are beneficial, especially for a quick night stopover. Parking on the premises provides ease and accessibility, enhancing the overall experience.
Family
Las Casitas del Jardín offers an inviting, family-oriented atmosphere with a focus on ensuring a welcoming experience for its guests. The staff is noted for being very family-friendly, contributing to the warm environment that accommodates families well. The hotel provides spacious family suites, making it ideal for those traveling with children. Guests have enjoyed family activities such as picnics in the hotel garden, enhancing the communal and relaxing vibe of the place. Despite the need for improvements in the cafeteria or bar area, the communal kitchen proves to be a convenient feature for families. Overall, it is a great choice for a family stopover, providing a unique experience and comfort for all ages.
Outdoor Pool
Las Casitas del Jardín features an outdoor pool that has received a mix of feedback from guests. While some have found the pool to be refreshing, great and amazing, others have noted concerns regarding its cleanliness and maintenance. Several reviews mention the pool being dirty or murky with mentions of green algae and dirty water affecting the experience. The cold temperature of the pool water is another common point raised by guests. Some guests also commented on the pool facilities needing better upkeep and more amenities like hammocks. There were instances where the pool was not in use or filled late in the season, leaving some disappointed. Overall, it appears that the pool has great potential but requires more consistent maintenance and care to meet guests' expectations.
Dog Friendly
Las Casitas del Jardín is notably accommodating to guests with dogs, ensuring pets are more than just permitted but genuinely welcomed. The atmosphere exudes a lovely vibe where dogs can enjoy freedom without disapproving looks, making it a pleasant place for visitors and their furry companions. The hotel’s policy allows families to comfortably bring their pets along, reinforcing the sense of inclusiveness. While an extra deposit may be required, this minor detail does not overshadow the overall positive and accepting environment for dogs.
Yes, Hotel Las Casitas del Jardín has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Las Casitas del Jardín.
Yes, Hotel Las Casitas del Jardín welcomes dogs.
No, parking facilities aren't available at Hotel Las Casitas del Jardín.
No, Hotel Las Casitas del Jardín doesn't have a gym.