4-Star HotelLocated on Dostyk Avenue, this hotel offers luxurious accommodations with a range of amenities. Its prime location provides easy access to shopping, dining, and entertainment options, ensuring a comfortable and convenient stay.
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Summary of reviews related to the '4 Star' categoryGrand Sapphire Hotel has faced criticisms for failing to meet the expectations typically associated with a 4-star rating. Many guests have expressed disappointment, noting that the hotel's facilities and services fall short of the standard one would anticipate from a hotel boasting such a rating. Concerns commonly highlighted include the quality of breakfast, inadequate service in the restaurant, and noise disturbances from late-night events, such as loud music from discos that disrupts the ability to relax and sleep. The overall sentiment is that the hotel feels outdated and its amenities do not reflect the four-star experience promised. These issues suggest that improvements are necessary to align with guests' expectations of a high-quality stay.
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