5-Star HotelThis 5-star hotel features a fitness center, shared lounge, terrace, and restaurant. It provides room service and a 24-hour front desk, ensuring guests have a comfortable and convenient stay. Its central location offers easy access to the beach and nearby restaurants.
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Summary of reviews related to the '5 Star' categoryEurostars Pórtico Alicante has received mixed reviews regarding its status as a five-star establishment. Some guests feel it falls short, noting that the service quality does not consistently meet the high expectations associated with five-star hotels, with difficulties in communication and obtaining certain services, such as invoicing. The hotel’s amenities, including breakfast, room furniture, and the absence of a wellness area, were also mentioned as lacking in comparison to typical five-star offerings.
Despite these criticisms, positive remarks highlight the hotel's prime location and facilities. Guests appreciate the convenient setting and some praise the rooftop bar, which offers a beautiful view and a unique atmosphere with live jazz music. The staff and bartenders receive commendation for their friendliness, contributing to an enjoyable experience. While opinions on its five-star status vary, Eurostars Pórtico Alicante remains a notable option for its location and pleasant aspects of service for some visitors.
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