4-Star HotelThis hotel occupies the highest building in the city center, offering a prime location. It is a 4-star hotel with facilities and services that are rated highly. It also offers amenities such as a restaurant, bar, spa, and family-friendly services.
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Summary of reviews related to the '4 Star' categoryThe Continental Forum Arad is consistently marketed as a 4-star hotel, but the general consensus among reviews suggests that it falls short of this rating. Guests point out that while certain aspects, such as cleanliness and the continental breakfast, align with 4-star expectations, the hotel overall feels more like a 3-star establishment. The rooms, though decent, lack the luxurious touch typically associated with 4-star accommodations. Issues such as insufficient amenities in the bathroom, hard beds and outdated facilities contribute to this sentiment.
Customers also note that the exterior of the hotel and common areas appear fine at a glance but do not uphold the expected standard of a 4-star property. Additionally, the need for major renovations is frequently mentioned, as the hotel's current condition seems to reflect past glory rather than present-day excellence.
Some specific complaints include finding only one robe and a pair of slippers in a double room, inadequate bathroom amenities and high additional fees, such as the charge for pets. The reception service and overall maintenance also left many guests wondering how the hotel maintains its 4-star status. Despite these shortcomings, aspects like cleanliness and the provided breakfast were positively highlighted. Overall, while the basic accommodations might suffice, those seeking a true 4-star experience may want to explore other options.
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