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Summary of reviewsCrystal Inn Hotel & Suites - Great Falls is highly regarded for its convenient location near the Great Falls MT airport and easy accessibility from Interstate 15. Travelers find it an ideal spot for road trips and quick access to downtown attractions, while the tranquil setting offers a peaceful retreat away from city noise. Guests value plenty of nearby dining options and the welcoming demeanor of the staff, enhancing the overall experience.
The hotel excels in providing a delightful breakfast experience, with guests praising the variety of hot and cold offerings, including gluten-free options. The early service start at 5 am is appreciated for accommodating busy schedules, and the attentive breakfast staff ensures food quality and area cleanliness.
Rooms at Crystal Inn are described as spacious, clean, and comfortable, offering a relaxing environment with various seating options. The king-size beds and effective climate control further contribute to a restful stay. Little luxuries like updated room features and quality toiletries enhance guest comfort, despite occasional noise near the pool area.
Cleanliness is a standout feature for the hotel, maintaining a spotless appearance in both rooms and common areas. Guests commend the comfort of the beds and fresh linens, reinforcing an overall comfortable stay, supported by an attentive and friendly staff.
The staff receive exceptional praise for their friendliness and helpfulness, consistently enhancing guest experiences. Their professional approach, led by standout figures like front desk manager Sue, ensures a welcoming stay.
The pool and hot tub facilities provide enjoyable recreation, particularly appreciated by families. Though occasionally described as basic, they are clean and well-maintained, with saltwater providing a pleasant aspect, and adult swim times adding to guest convenience.
Crystal Inn proves to be a family-friendly destination, offering spacious and clean rooms suitable for larger groups, and accommodating children with enjoyable pool amenities. Reasonable pricing and helpful staff add to its appeal for families.
Comfortable beds complete the positive experience, with many guests highlighting their satisfaction and restful sleep, although a few reviews note minor discomfort. Overall, the hotel provides a reliable choice for visitors seeking a comfortable and positive stay in Great Falls.
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