4-Star HotelSummary of reviews related to the '4 Star' categoryNestled in a seemingly promising location, Hotel Montemezzi markets itself as a four-star establishment, but reviews from guests suggest otherwise. The consensus indicates a general disappointment with the facilities and services, falling short of what one would expect from a four-star hotel. The air conditioning system is not consistently operational and toiletries such as shampoo, conditioner, bathrobes and slippers are not included unless an additional fee is paid.
Numerous guests have pointed out that the hotel's amenities and equipment barely meet the standards of a three-star establishment with issues such as outdated rooms, showers marred by limescale and insufficient courtesy kits. The quality of the furniture and the soundproofing of the rooms have also been criticized. Additionally, simple but important features like blackout curtains fail to function properly and basic breakfast quality does not align with the expectations of a four-star service.
Reception hours are another point of contention, as the limited service hours do not comply with the legal requirements needed for a fourth star rating. Overall, while the hotel may present itself with a premium rating, the guest experiences suggest that Hotel Montemezzi struggles to live up to its purported four-star status.
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