4-Star HotelSummary of reviews related to the '4 Star' categoryThe iH Hotels Milano St. John has received feedback from guests that question its four-star rating, often comparing it to a three-star or even a two-star establishment. Many reviews express confusion about how the hotel maintains its star classification, citing outdated facilities and furnishings that do not align with expectations for a four-star accommodation. Guests note issues such as insufficient air conditioning, inadequate breakfast offerings, and subpar toiletries provision, especially in rooms with multiple guests. Cleanliness, comfort, and overall service seem to fall short of what one might expect from a four-star hotel. Despite the location being described as inconvenient by some, others point out positive aspects such as good quality furnishings and generally comfortable beds, although not necessarily to everyone's preference. The prevailing sentiment from visitors indicates that there's significant room for improvement to meet the standards typically associated with four-star hotels.
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