4-Star HotelSummary of reviews related to the '4 Star' categoryLandhaus Grum has received mixed reviews regarding its four-star rating and facilities. While the establishment is expected to maintain certain standards typical of a four-star hotel, it falls short in several areas. Guests have frequently noted that the breakfast provided does not meet the expectations of a four-star hotel and there is an absence of both air conditioning and a minibar in the rooms. These missing amenities have left some guests disappointed, particularly during warmer periods when cooling options are crucial.
Additionally, the hotel lacks a concierge and 24-hour reception or porter service, making it difficult for guests to get assistance at night. The absence of available refreshments late in the evening has also been highlighted as an inconvenience. The provision of a simple key for room access, though reliable, is seen as a step backward in an age where advanced technology is expected in high-rated accommodations.
Overall, while Landhaus Grum offers certain comforts, it appears that several key aspects fall short of what is typically anticipated from a four-star hotel experience.
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