Hotels in Zermatt

3100 Kulmhotel Gornergrat

Hotel in Zermatt

9.1

Excellent

From $481

$

Info Summary of reviewsThe 3100 Kulmhotel Gornergrat, a mountain-top sanctuary situated at a jaw-dropping altitude of 3100 meters, offers guests an extraordinary experience with its awe-inspiring location. Nestled beside a glacier and surrounded by 4000-meter peaks, the hotel serves up mesmerizing 360-degree views, including the iconic Matterhorn. Stunning panoramas visible from both rooms and dining areas leave guests spellbound, particularly during captivating sunrises and sunsets. The serene and silent atmosphere invites a deep connection with nature, making it an unparalleled escape.

The hotel's prime positioning near a cogwheel train enhances ease of access, transforming it into a secluded paradise that combines convenience with breathtaking beauty. Guests consistently praise the hotel's fantastic infrastructure and commend the staff for their friendliness and attentiveness, which enhance the overall comfortable and memorable stay.

The breakfast at the hotel stands out for its generous and versatile spread, featuring freshly made hot dishes, a rich array of bread, ham, juice and coffee. Guests laud the breakfast as delicious and far exceeding expectations for a mountain-top hotel. While there was minor confusion about the breakfast order form, the overall quality and variety made for a hearty start to the day amidst stunning surroundings.

Dinner similarly receives positive reviews for its quality, taste and portion sizes. Complemented by spectacular views, guests find the dining experience satisfying, even if a few suggest improvements in menu variety and flavor consistency. Nonetheless, the overall culinary offerings contribute positively to guests' stays.

Rooms at the 3100 Kulmhotel Gornergrat are highly praised for their cleanliness, comfort and aesthetic appeal. Many guests are enchanted by the stunning views, particularly of the Matterhorn and appreciate the spacious, modern and cozy décor. Housekeeping maintains a tidy and well-furnished environment, ensuring a pleasant stay despite isolated comments about room temperature.

Consistency in cleanliness is a noted hallmark of the hotel with the environment described as immaculate and welcoming. The staff's commitment to maintaining top clean conditions is frequently acknowledged, enhancing the overall guest experience.

The hotel staff leaves a lasting impression with their warmth, professionalism and hospitality. Guests frequently mention the polite, attentive and accommodating service with standout individuals contributing to a positive and memorable stay. From the warm welcome at check-in to the exceptional dining staff, the team's dedication to high-level service is evident.

Finally, the beds are generally described as comfortable with the majority of guests appreciating the comfortable double beds. Some mixed feedback on mattress firmness suggests room for improvement in this area.

In summary, the 3100 Kulmhotel Gornergrat offers a unique and magical high-altitude experience, combining extraordinary scenery, serene surroundings, exceptional cleanliness and warm hospitality for an unforgettable stay in the Alps.
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Hotel near Ski Resorts

Accessible Hotel

Luxury Hotel

Hotel Pollux

Hotel in Zermatt

9.0

Excellent

From $218

$

Info Summary of reviewsHotel Pollux in Zermatt is widely acclaimed by guests for its exceptional offerings across various aspects of the stay. Nestled in the picturesque heart of Zermatt, the hotel enjoys a prime location that provides convenient access to local attractions, major ski lifts, and the charming village center, all within walking distance. This central position, combined with cozy accommodations and captivating views, makes it an attractive choice for visitors seeking a blend of adventure and relaxation.

A standout feature at Hotel Pollux is the breakfast experience, which sets a high standard with its vast selection of delicious hot and cold options, including fruits and breads. Guests frequently applaud the complimentary breakfast, often describing it as the best they have encountered in a hotel. The stylish ambiance and exceptional service contribute to a memorable start to the day.

Dining at Hotel Pollux is equally impressive, offering a delightful mix of traditional and eclectic dishes. Guests appreciate the quality and variety of the meals, with the fondue earning special mention. The combination of delicious food and reasonable prices enhances the dining experience significantly.

The rooms at Hotel Pollux are noted for their spaciousness, comfort, and immaculate cleanliness. Many feature stunning views of the Matterhorn or lively Main Street, enriching the overall guest experience. The hotel’s accommodations are particularly family-friendly, catering well to varied family needs with configurations that offer privacy and convenience.

The level of cleanliness throughout the hotel is consistently praised, highlighting the bright and welcoming decor that complements the stylish comfort. Guests also commend the exceptional staff, recognized for their friendliness, professionalism, and attentiveness, ensuring a welcoming atmosphere.

The spa facilities provide a serene and rejuvenating experience, perfect for unwinding after a day on the slopes. The newly renovated saunas and steam rooms, along with the flexibility of using the whirlpool outside official hours, offer a luxurious touch.

Finally, the hotel’s beds receive positive feedback for their comfort and support, contributing to a restful stay. While some may prefer firmer bedding, the overall sleeping experience is pleasant and relaxing.

In summary, Hotel Pollux delivers a highly satisfying experience marked by its excellent location, impressive dining, comfortable accommodations, and outstanding service, making it a preferred choice for those visiting Zermatt.
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Family Friendly Hotel

Hotel near Golf Courses

Hotel near Ski Resorts

Alpenhotel Fleurs de Zermatt

Hotel in Zermatt

8.6

Very Good

From $195

$

Info Summary of reviewsAlpenhotel Fleurs de Zermatt exudes charm and convenience, making it a top choice for visitors to Zermatt. The hotel's prime location is a significant asset, providing a serene retreat while being centrally situated. Its proximity to the train station and easy access to ski lifts and the village center makes it an excellent base for exploring the area. The peaceful atmosphere and stunning views, particularly of the Matterhorn, enhance the overall experience.

The breakfast service at Alpenhotel Fleurs de Zermatt is widely acclaimed, often described as superb and extensive, featuring a rich variety of local and fresh produce. The inclusion of a waffle machine and an egg bar adds to the delight. However, the lack of dinner options leaves some guests wishing for more convenience in evening dining, although lunch is available with limited variety.

The rooms at Alpenhotel Fleurs de Zermatt receive high praise for their spaciousness, modernity and comfort. Guests appreciate the beautiful design, quality furnishings and thoughtful amenities like Nespresso machines and balconies. The cleanliness is impeccable, contributing to a very comfortable and restful stay.

Visitors consistently commend the hotel's staff for their friendliness and helpfulness, although there are occasional mentions of variability in service quality and language skills. Most guests find the staff's warm and welcoming demeanor greatly enhances their stay.

The spa and wellness facilities at the hotel are highlights, noted for their cleanliness and modernity. The well-maintained spa includes a sauna, steam bath and both indoor and outdoor swimming pools, which provide great relaxation after active days. The gym, although small, is well-equipped and appreciated by guests who enjoy exercising during their stay.

The hotel's pool facilities are highly praised, especially for their pleasant temperature and cleanliness, despite some noting the pool's smaller size. The family-friendly atmosphere is another positive aspect with spacious rooms and amenities that cater well to families, like play areas for children and special treats like coffee and cakes.

Alpenhotel Fleurs de Zermatt is ideally suited for ski vacations with excellent facilities and convenient access to ski lifts and transportation. The modern ski room is well-equipped, making it easy for guests to manage their ski gear.

In summary, Alpenhotel Fleurs de Zermatt offers a combination of excellent location, high-quality amenities and exceptional service, making it a highly recommended destination for travelers seeking a comfortable and enjoyable stay in Zermatt.
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Boutique-style Hotel

Luxury Hotel

Hotel near Ski Resorts

Petit Chalet by Schönegg

Hotel in Zermatt

9.4

Excellent

From $525

$

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Dog Friendly Hotel

Luxury Hotel

Hotel near Golf Courses

Hotel Jägerhof

Hotel in Zermatt

9.2

Excellent

From $120

$

Info Summary of reviewsHotel Jägerhof in Zermatt has garnered highly positive reviews across a range of categories, making it a favored choice among travelers seeking comfort, convenience and a warm atmosphere.

Nestled in a prime, serene location, the hotel offers easy access to local attractions, shops, restaurants and ski lifts. Guests appreciate the tranquility despite being only a short 10-15 minute walk from the bustling town center with picturesque views of the Matterhorn adding to its charm. The complimentary shuttle service to and from the train station further ensures a hassle-free arrival and departure, especially for those with heavy luggage.

The breakfast at Hotel Jägerhof is a highlight with an abundant selection that caters to diverse tastes, featuring everything from classic scrambled eggs and bacon to a variety of cheeses, cold cuts, fresh fruits and homemade pastries. The beautifully presented breakfast buffet and the scenic mountain views from the dining area enhance the dining experience. The hotel’s dinner offerings are equally commendable, described as delicious and varied with highlights including four-course menus and authentic Swiss fondue nights. The cozy restaurant ambiance and exceptional service contribute significantly to the dining experience, although securing a reservation is advisable due to its popularity.

Guests frequently praise the hotel for its clean and comfortable rooms, which are often described as charmingly decorated and well-equipped. The spacious accommodations, some with kitchens, are ideal for families and longer stays. The stunning views of the Matterhorn from many rooms are an additional plus. The superior cleanliness maintained by the dedicated housekeeping team ensures a pleasant stay, even if some guests miss having a fridge in their rooms.

The staff at Hotel Jägerhof are often highlighted for their exceptional friendliness and helpfulness. Reviews speak highly of the professional, courteous and multilingual staff who go above and beyond to make guests feel at home. The overall welcoming atmosphere created by the team enhances the comfort and enjoyment of the stay.

While the complimentary Wi-Fi receives mixed reviews with some encountering occasional issues, it generally meets guest expectations in terms of reliability and speed. The hotel’s gym is well-regarded for its size and quality, providing a good space for maintaining fitness routines.

Families find Hotel Jägerhof particularly accommodating with spacious family rooms and practical amenities like equipped kitchens and luggage pick-up from the station. The hotel’s genuine family atmosphere and stunning room views enhance the overall family experience.

For golf and ski enthusiasts, the hotel’s proximity to local golf courses and ski resorts is ideal. The clean and organized ski facilities, including free storage and boot drying, are well-received, making it a great base for skiing holidays. The lively nightlife within walking distance is also a bonus for those wanting to explore the local scene.

Overall, Hotel Jägerhof comes highly recommended for its strategic location, excellent dining experiences, comfortable rooms and exceptional service, making it a top choice for travelers visiting Zermatt.
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Hotel near Golf Courses

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel Albatros

Hotel in Zermatt

8.8

Excellent

From $248

$

Info Summary of reviewsHotel Albatros in Zermatt is widely celebrated for its exceptional offerings, ensuring guests have a memorable experience. Its prime location provides convenient access to ski lifts, the village center, and main attractions, while maintaining a tranquil setting with stunning views of the iconic Matterhorn. This combination makes it ideal for both relaxation and exploration.

The breakfast experience at the hotel receives high praise for its delicious variety and thoughtful presentation that caters to various dietary needs. Guests particularly commend the large selection of local and fresh products and the warm atmosphere with views of the Matterhorn, enhancing the dining experience.

The rooms at Hotel Albatros are frequently described as spacious, clean, and comfortable, with many featuring balconies offering breathtaking views. Guests appreciate the beautifully decorated accommodations, equipped with modern amenities, and enjoy the peaceful retreat provided by its slightly removed location. The cleanliness and meticulous attention by the staff further enhance the stay.

The staff itself stands out for its friendliness and exceptional service. They create a welcoming atmosphere, making guests feel like family. The owner, Annette, along with staff members like Valentina, receive special mention for their attentiveness and willingness to accommodate guests, including complimentary wellness services.

The hotel's spa offers a soothing environment with excellent facilities such as a sauna, steam room, and hammam. With stunning views of the Matterhorn, it provides a perfect way to unwind and rejuvenate after a day of exploration.

Finally, the beds receive consistent accolades for their comfort, ensuring guests enjoy restful nights. The attention to rest quality through well-chosen mattresses further contributes to the relaxing atmosphere of the hotel.

Overall, Hotel Albatros excels in providing a clean, welcoming, and luxurious environment that leaves a lasting positive impression on its guests, from stunning views and exceptional service to comfortable accommodations and delightful amenities.
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Hotel with Spa

Luxury Hotel

Hotel near Ski Resorts

Hotel Phoenix

Hotel in Zermatt

9.0

Excellent

From $294

$

Info Summary of reviewsHotel Phoenix in Zermatt garners extensive praise for its exceptional offerings, consistently exceeding guest expectations. Its strategic location is a standout feature, providing a serene retreat within easy walking distance of Zermatt's central attractions, ski lifts, and the Gornergrat railway. Visitors appreciate the tranquil setting, scenic Matterhorn views from many rooms and balconies, and the hotel's proximity to local amenities, shops, and dining options.

The breakfast experience at Hotel Phoenix is often described as unforgettable, featuring an extensive buffet with diverse selections, including a wide variety of cheeses, fresh pastries, and egg dishes. Guests consistently commend the high quality and freshness of the meals, alongside the bright and inviting atmosphere of the breakfast room, often accompanied by views of the Matterhorn.

Rooms are praised for their cleanliness, comfort, and modern amenities, with many offering stunning mountain vistas. The hotel's meticulous attention to cleanliness and its sophisticated yet welcoming décor contribute to a comfortable and restful experience. Guests consistently recognize the attentive efforts of the cleaning staff in maintaining a spotless environment.

The staff at Hotel Phoenix elevates the guest experience with their warm hospitality and dedication to service. Known for their friendliness, professionalism, and personal touches, they provide insightful local advice and ensure an inviting and cozy atmosphere. The multilingual staff is a particular highlight, facilitating smooth and pleasant communication with guests from various backgrounds.

The hotel also offers comfortable and well-maintained beds, although some reviews note occasional variability in mattress and pillow support. While the wifi experience is mixed, primarily available in common areas, the hotel's other amenities largely compensate for this minor inconvenience.

Overall, Hotel Phoenix stands out as a top-tier choice, offering exceptional value for a three-star establishment. Many guests suggest it merits higher rating due to its outstanding service, beautiful decor, and excellent price-performance ratio. With its blend of quality, affordability, and warm hospitality, Hotel Phoenix remains a highly recommended destination for travelers seeking both relaxation and adventure in Zermatt.
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3-Star Hotel

Hotel near Golf Courses

Hotel near Ski Resorts

Arca Aparthotel & Spa

Hotel in Zermatt

9.1

Excellent

From $246

$

Info Summary of reviewsArca Aparthotel & Spa in Zermatt receives glowing reviews from guests, particularly for its outstanding location, excellent staff and exceptional amenities.

The hotel's prime location is frequently highlighted, being just minutes from the railway station and within easy walking distance of Zermatt’s historic center, shopping areas and various amenities. Guests appreciate the convenience of being close to transport options like the Gornergrat railway and Sunnega funicular, making it an ideal base for exploring the Matterhorn and surrounding areas. The serene atmosphere despite the central location, coupled with stunning views of the Matterhorn from many rooms, adds to the allure.

The staff at Arca Aparthotel & Spa are consistently praised for their friendliness, professionalism and multilingual capabilities. Guests note the team's attentiveness and efficient service, from the welcoming reception to helpful recommendations, enhancing the overall guest experience.

The breakfast at the hotel is a standout feature, described as one of the best by numerous guests. The extensive and varied buffet caters to diverse tastes, offering a remarkable selection of hot and cold dishes, including over 20 varieties of cheese and unique options like rice and ramen. The presentation, quality and freshness of the food, along with attentive service and stunning views from the breakfast area, contribute to a memorable dining experience.

Accommodations at the hotel are spacious, clean and well-equipped, often featuring kitchenettes and balconies with breathtaking mountain vistas. Families particularly benefit from the large apartments and family rooms, which provide ample space and quiet nights. Despite some mentions of outdated furnishings and a lack of air conditioning, the overall comfort and charm of the rooms, coupled with access to excellent wellness facilities, make for a pleasant stay.

Cleanliness is another strong point with guests regularly commending the immaculate condition of the rooms and common areas. The spa area, including a warm saline pool, jacuzzi, saunas and hammam, is meticulously maintained and offers a luxurious, relaxing experience. The wellness facilities are particularly appreciated after a day of skiing, contributing to the hotel's reputation as a fantastic retreat for relaxation and recuperation.

The hotel is also highly recommended for families with amenities that cater to children and convenient features like kitchenettes and laundry facilities. The accommodating staff and family-friendly environment enhance the overall experience for those traveling with kids.

For ski enthusiasts, the hotel’s proximity to the ski lifts and easy accessibility to the slopes make it an excellent choice. The well-equipped ski room and the balance of tranquility and activity options provide an ideal setting for a ski holiday.

While there are occasional criticisms regarding mattress firmness and specific bedding issues, the majority of guests find the beds comfortable and conducive to a restful night's sleep. Overall, Arca Aparthotel & Spa stands out for its exceptional location, accommodating staff and comprehensive amenities, making it a top choice for visitors to Zermatt.
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Hotel near Ski Resorts

Hotel with Spa

Family Friendly Hotel

Hotel Parnass

Hotel in Zermatt

8.8

Excellent

From $153

$

Info Summary of reviewsHotel Parnass in Zermatt has garnered exceptional reviews, predominantly focusing on its prime location, excellent dining options, charming rooms, cleanliness, outstanding staff and comfortable beds, making it a standout choice for travelers.

The hotel's location is universally praised for its proximity to key attractions and amenities with easy access to the train station, village square, restaurants, bars, shops and ski lifts, including the Sunnega station. Guests particularly appreciate the stunning views of the Matterhorn visible from the balconies and the breakfast room, enhancing their overall experience.

Breakfast at Hotel Parnass is highlighted as a key feature, celebrated for its variety, high quality and the friendly, accommodating staff. The continental buffet breakfast with a great selection of fresh dishes and hearty meals, caters to diverse tastes. The breakfast room offers a scenic view of the Matterhorn, adding to the enjoyment of the meal.

The dinner experience is equally remarkable with guests consistently impressed by the quality and value of the meals. A 4-course evening menu, including soup, salad, a main course and dessert, is available through an affordable half-board option. Diners commend the generous portions and varied menu, particularly the FonDu pot offerings. The overall dining experience at Hotel Parnass is seen as a highlight of the stay.

Rooms at Hotel Parnass strike a balance between old-world charm and modern amenities. They are frequently described as clean, comfortable and well-organized with many featuring modern bathrooms and comfortable beds. Although some find the rooms slightly small, single travelers find them perfectly suited to their needs. The hotel’s proximity to the train station is an added convenience. Guests also cherish the breathtaking views of the Matterhorn from rooms with balconies.

Cleanliness is a strong point for Hotel Parnass with numerous reviews emphasizing the spotless condition of the rooms and bathrooms. Guests appreciate the newly renovated and well-maintained facilities, noting the stylish decoration and cozy atmosphere.

The hotel staff are lauded for their friendliness and helpfulness, creating a family-like atmosphere. From the owners to the receptionists, all staff members display warmth and courtesy, going above and beyond to ensure guest satisfaction. Reception receives particular praise for attentiveness and efficient problem-solving.

Lastly, the beds receive mixed, but mostly positive feedback. Most guests find the beds exceptionally comfortable with good, firm mattresses and great pillows. The soothing sound of the river nearby adds to the relaxing experience. While some guests noted issues with mattress and pillow comfort or bed size, the consensus remains that the Hotel Parnass offers a restful night's sleep.

In summary, Hotel Parnass delivers a memorable stay with its superb location, excellent dining, charming and clean rooms, exceptional staff and comfortable sleeping arrangements, making it a highly recommended choice for visitors to Zermatt.
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Hotel near Nightlife Spots

Business Hotel

Hotel near Ski Resorts

Hotel Hemizeus & Iremia Spa

Hotel in Zermatt

9.1

Excellent

From $253

$

Info Summary of reviewsHotel Hemizeus & Iremia Spa in Zermatt is a gem for travelers seeking serenity, comfort, and a quintessential Alpine experience. Located in a tranquil corner of Zermatt, the hotel offers breathtaking views of the iconic Matterhorn and is ideally positioned for skiing enthusiasts with ski-in/ski-out access. Although slightly removed from the town center, its peaceful location provides a restful escape with quick access to ski lifts, making it perfect for adventurers and those seeking relaxation alike.

Guests consistently laud the hotel for its outstanding breakfast, featuring a generous and diverse buffet with fresh ingredients and high-quality products. The dinner experience is equally praised, with delicious gourmet menus and attentive service, further enhanced by the beautiful and inviting restaurant setting.

The rooms at Hotel Hemizeus are noted for their modern style, spaciousness, and immaculate cleanliness. Many rooms offer large balconies with panoramic views of the Matterhorn, creating a delightful stay with high-quality bedding ensuring a restful night. Guests appreciate the thoughtfully furnished and charming ambiance of the accommodations, which cater to various needs without compromising on comfort.

The spa facilities are highly regarded, described as a highlight of the stay. The spa offers spacious and beautifully designed environments with saunas, whirlpools, and relaxation rooms, providing a tranquil retreat with stunning mountain views. The staff are frequently commended for their friendliness, attentiveness, and multilingual capabilities, enhancing the welcoming atmosphere of this family-run establishment.

Hotel Hemizeus & Iremia Spa caters exceptionally well to families, couples, and friends, offering a warm, family-friendly environment and ensuring a pleasant and memorable experience for all guests. With exceptional cleanliness, excellent service, and an ideal location for skiing and relaxation, Hotel Hemizeus & Iremia Spa stands out as an outstanding destination in Zermatt.
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Hotel with Ski To Door Access

Hotel near Ski Resorts

Hotel for Honeymoon

Hotel Bristol

Hotel in Zermatt

9.2

Excellent

From $171

$

Info Summary of reviewsHotel Bristol in Zermatt stands out as a prime choice for travelers, offering a harmonious blend of convenience and comfort in a stunning alpine setting. Its central location provides easy access to key attractions, shopping, dining, ski lifts and public transportation, all while offering breathtaking views of the Matterhorn. The peaceful atmosphere and serene surroundings make it an ideal retreat, particularly for winter sports enthusiasts due to its proximity to ski lifts and buses.

Guests consistently praise the exceptional breakfast experience, which features a diverse and high-quality buffet with fresh fruits, various breads, meats, eggs and homemade baked goods, accompanied by freshly made crepes, eggs and waffles. The breakfast room's cleanliness and modern decor, along with friendly service, further enhance the delightful morning atmosphere.

The hotel’s dining experience is also well-regarded, particularly during the warmer seasons when a five-course evening meal is offered. Despite the restaurant being unavailable in winter, nearby dining options ensure guests have a variety of choices. The bar area remains welcoming year-round, providing small dishes and fondue for a cozy evening meal.

Accommodations at Hotel Bristol are noted for their cleanliness, modern design and coziness. Rooms are spacious and well-appointed, often featuring balconies with stunning mountain views. Modern amenities like USB ports and kitchenware, along with super clean bathrooms, ensure a comfortable stay. Family rooms are particularly spacious and suitable for larger groups.

The hotel's impeccable cleanliness extends throughout the property, from the entrance to the spa, which guests describe as clean and modern. The well-maintained wellness area, featuring saunas, steam rooms and jacuzzis, offers a rejuvenating experience after a day of exploration.

Hotel Bristol’s staff receives high commendations for their friendliness, professionalism and helpfulness. The reception team is particularly noted for their warm welcomes and useful local tips, contributing to an overall positive guest experience. The efficient and free WiFi, despite occasional connectivity issues, generally adds to the guests' convenience.

Families find Hotel Bristol particularly accommodating with its family-friendly amenities, such as a children’s playroom and family-oriented spa rules. The hotel’s complimentary shuttle service adds to the comfort and ease of traveling with children.

For ski enthusiasts, the hotel offers direct access to the slopes and excellent ski facilities, including a ski shop with discounts, ski storage and ski boot rooms. The proximity to ski lifts and gondolas makes it a top choice for a seamless ski holiday experience.

The local nightlife scene around the hotel provides a moderate and enjoyable variety of options with numerous bars, dance halls and clubs within walking distance. The hotel's own late-night bar offers a convenient spot for guests to unwind.

Finally, the beds at Hotel Bristol are frequently praised for their exceptional comfort with many guests highlighting the quality of the mattresses, pillows and blankets. The combination of cozy beds and stunning views contributes to a restful and memorable stay.

Overall, Hotel Bristol receives high marks across various categories, making it a highly recommended choice for travelers seeking a picturesque, comfortable and well-located lodging experience in Zermatt.
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Hotel near Ski Resorts

Hotel for Honeymoon

Hotel with Spa

Backstage Boutique SPA Hotel

Hotel in Zermatt

8.9

Excellent

From $263

$

Info Summary of reviewsBackstage Boutique SPA Hotel, nestled in the heart of Zermatt, boasts an exceptional location praised for its convenience and proximity to essential amenities such as the train station, shops, restaurants and stunning views of the Matterhorn. The central but peaceful spot ensures easy access to popular attractions, ski resorts and local entertainment, making it an ideal base for various activities.

The breakfast experience is a highlight with guests lauding its high quality, great variety and delicious options. The nutritious spread includes fresh fruits, a wide range of cheeses and freshly made egg dishes, garnering frequent acclaim. The beautifully presented, well-rounded meals often exceed expectations, though minor inconveniences like occasional slow service or limited vegetables are noted.

Dining at the hotel is another standout element with visitors praising the delicious and upscale meals, particularly at the Michelin-starred restaurant, After Seven. The hotel's efforts to find alternative dining arrangements when needed further showcase their dedication to a memorable culinary experience. The overall dining ambiance, from the lavish breakfast to exquisite dinners, receives high marks.

The rooms are artistically designed, comfortable and well-maintained, often featuring views of the Matterhorn. Despite being clean and cozy, some guests mention issues like poor soundproofing, lack of bathroom privacy and variable room sizes. Nonetheless, the unique decor and comfort levels remain strong positives.

Cleanliness is a well-regarded aspect with most areas described as spotless and well-maintained. While the majority of feedback is positive, there are occasional mentions of dusty furnishings and specific cleanliness issues, indicating minor room for improvement.

The staff at Backstage Boutique SPA Hotel consistently receive high praise for their exceptional service and friendliness. The team is noted for being welcoming, attentive and proficient in English with specific staff members receiving special commendations. Their helpfulness and willingness to go the extra mile create a warm and inviting atmosphere.

The Wi-Fi generally meets guests' expectations with reliable connectivity, though some mention the absence of support for modern streaming services as a minor drawback.

The hotel's spa is a significant draw with guests appreciating its unique and calming facilities. The diverse wellness options, including saunas, themed steam rooms and a rooftop jacuzzi with Matterhorn views, are frequently highlighted. Occasionally, guests mention maintenance needs and operational issues, but overall, the spa remains a praised feature.

The hotel caters well to families, offering a charming ambiance and attentive service with facilities accommodating multiple generations. Despite the spa sometimes being crowded with children, the overall family-friendly environment is appreciated.

For skiing enthusiasts, the hotel's proximity to key ski lifts and convenient ski storage facilities is a major plus. Guests enjoy easy access to the slopes and the heated sauna after a day of skiing, though minor issues like a small ski rental shop and occasional disorganization are noted.

The vibrant nightlife around the hotel, including a popular basement nightclub, offers a lively atmosphere. However, this can lead to noise disruptions, especially on weekends, potentially challenging guests seeking a quieter environment.

Lastly, the beds receive mixed reviews with many guests finding them comfortable, while others criticize the firmness and lack of pillow support. Personal preferences play a significant role in the perceived comfort level.

In summary, Backstage Boutique SPA Hotel offers a well-rounded experience with its prime location, delectable dining options, unique rooms and excellent spa. The attentive staff and family-friendly services further enhance its appeal, making it a highly recommended destination in Zermatt, despite minor areas for improvement.
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Boutique-style Hotel

Luxury Hotel

Hotel near Ski Resorts

SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel

Hotel in Zermatt

9.5

Excellent

$

Info Summary of reviewsSCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel, located in the heart of Zermatt, Switzerland, is highly praised for its enviable setting and proximity to the train station, making it a convenient choice for travelers. The hotel's location offers easy access to numerous tourist activities, high-end shops, and restaurants, while still providing a tranquil retreat with stunning mountain views, including the iconic Matterhorn.

The hotel's breakfast is a standout feature, consistently receiving accolades for its exceptional quality and variety. Guests delight in the comprehensive breakfast buffet, which includes unique offerings such as fresh honeycomb and a dedicated vegan corner. The attentive and friendly service in the pleasant breakfast area enhances the overall dining experience, ensuring guests start their day satisfied and well-nourished.

The rooms at SCHLOSS Zermatt are celebrated for their spaciousness, modern decor, and comfort. Many offer breathtaking views of the Matterhorn, adding to the luxurious yet cozy ambiance. Well-equipped and impeccably clean, the accommodations, including family rooms, cater to all guests, promising a memorable stay.

Cleanliness is a hallmark of the hotel, with guests frequently noting the spotless state of the facilities. This includes the chic spa, which boasts a serene environment and exceptional amenities, such as a heated hydro massage pool and various saunas, positioning SCHLOSS Zermatt as a top choice for those seeking relaxation and rejuvenation.

The excellent staff is another pillar of the hotel’s positive reputation. Known for their warm hospitality and professionalism, the team ensures that guests feel genuinely valued, providing local insights and recommendations that enhance the overall experience.

The hotel’s gym, combined with spa facilities and a pristine swimming pool, offers a comprehensive wellness experience. The gym is highly regarded for its modern equipment and quality, making it comparable to professional fitness studios. Additional amenities like yoga classes further enrich this wellness offering.

Family-friendly features make SCHLOSS Zermatt an ideal destination for family ski trips, with spacious and comfortable family rooms and a pet-friendly policy. Convenient access to ski lifts and thoughtful ski storage solutions contribute to a hassle-free skiing experience.

SCHLOSS Zermatt epitomizes luxury, offering modern, beautifully decorated rooms and first-rate wellness facilities. Guests can expect a lavish experience in a serene and refined setting, with every detail reflecting high-quality craftsmanship. This exquisite hotel leaves a lasting impression, ensuring an unforgettable stay amidst breathtaking surroundings.
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Luxury Hotel

Hotel near Ski Resorts

Hotel with Spa

Hotel Capricorn

Hotel in Zermatt

9.1

Excellent

From $179

$

Info Summary of reviewsHotel Capricorn in Zermatt is widely regarded as an exceptional choice for travelers, boasting numerous positive aspects that enhance the guest experience. The hotel's location strikes a perfect balance between convenience and tranquility, offering breathtaking views of the Matterhorn from various vantage points, including balconies and the spa area. Its proximity to ski lifts, the Sunnegga railway and an array of restaurants and shops makes it a top pick for those looking to explore Zermatt without sacrificing peace and quiet.

Guests consistently praise the hotel's breakfast, which features a diverse and delicious selection of cheeses, hams, fresh fruits, pastries and local products. The breakfast buffet, served in a spacious area with stunning Matterhorn views, is complemented by courteous and accommodating staff, further elevating the morning meal experience.

The rooms at Hotel Capricorn are commended for their cleanliness, comfort and awe-inspiring views. Despite some variations in size and occasional need for updates, the rooms maintain a cozy and welcoming atmosphere with modern amenities. The new wellness and spa area adds to the allure, providing a relaxing retreat after a day of skiing or hiking.

Cleanliness is a standout feature with guests frequently noting the hotel's immaculate condition. The attention to detail in maintaining a bright and welcoming environment is evident and the spotless rooms and facilities are comparable to those of luxury hotels.

The staff's friendliness and attentiveness significantly contribute to the hotel's charm with numerous reviews highlighting their professionalism and warm hospitality. Whether providing hiking tips or ensuring guests feel at home, the staff's exceptional service enhances the overall experience.

The spa facilities receive high praise for their fantastic and well-maintained amenities, including a steam bath, Finnish sauna and an outdoor whirlpool with a breathtaking view of the Matterhorn. Although the operating hours could be extended, the spa remains a major highlight for many guests.

Families find Hotel Capricorn particularly accommodating with family-friendly rooms and thoughtful touches that cater to both children and adults. The hotel's small size and intimate atmosphere make it a perfect destination for family vacations, ensuring a personalized and enjoyable stay.

For skiing enthusiasts, the hotel's strategic location, ski storage amenities and convenient breakfasts make it an ideal base. The wellness area serves as a perfect spot to unwind after a day on the slopes, while the friendly staff and quiet surroundings enhance the overall experience.

Despite some mixed reviews regarding the beds, many guests appreciate the comfort and cleanliness of the bedding. While there are occasional mentions of hard mattresses and noisy beds, the overall sentiment remains positive.

In summary, Hotel Capricorn offers a delightful and comfortable stay with its prime location, superb breakfast, clean and cozy rooms, exceptional staff and relaxing spa facilities, making it highly recommended for visitors to Zermatt.
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Hotel AMBiANCE

Hotel in Zermatt

9.0

Excellent

From $195

$

Info Summary of reviewsHotel Ambiance in Zermatt offers a remarkable experience for guests seeking a well-rounded stay in a prime location with stunning views of the Matterhorn. The hotel's enviable position provides easy access to Zermatt's core, including key attractions such as the Gornergrat railway and ski lifts, all while maintaining a peaceful ambiance. Visitors frequently commend the beautifully maintained hotel for its cleanliness, comfort, and the extraordinary hospitality displayed by the friendly and attentive staff.

Guests highlight the delightful breakfast, featuring a wide array of choices from freshly baked croissants to local cheeses, making mornings memorable while taking in breathtaking views. The restaurant's dining experience, with its quality meals and varied offerings, also earns high praise, adding to the overall culinary satisfaction. The comfortable, clean rooms, many of which offer panoramic views of the Matterhorn, enhance the charm of the hotel, although some rooms may feel on the smaller side.

Hotel Ambiance is particularly accommodating for winter sports enthusiasts, offering seamless access to ski facilities and convenient equipment rentals. After an active day, guests can unwind in the inviting spa, complete with a whirlpool sauna and an outdoor jacuzzi with stunning views.

The staff plays a crucial role in enriching the guest experience, known for their exceptional friendliness, helpfulness, and thoughtful gestures, creating a welcoming and family-like atmosphere. The free WiFi, despite occasional connectivity issues, complements the overall guest experience.

Overall, Hotel Ambiance delivers a charming and satisfying experience as a standout three-star accommodation, combining great service, a picturesque location, and modern amenities, making it a favored choice for travelers seeking a memorable stay in Zermatt.
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Mountain Paradise

Hotel in Zermatt

9.1

Excellent

From $211

$

Info Summary of reviewsMountain Paradise emerges as an exceptional destination for travelers seeking a blend of comfort, convenience and breathtaking natural beauty. Tucked away in the serene Winkelmatten area, the hotel offers spectacular views of the Matterhorn and easy access to key ski lifts such as the Matterhorn Express cable car, making it a dream come true for skiers and hikers.

The strategic location ensures a tranquil escape with unobstructed mountain views while still being a manageable walk or a quick bus ride from Zermatt's bustling town center. Despite the slightly uphill trek from the train station, guests find the scenic surroundings and convenience more than compensatory, particularly for accessing nearby gondolas and hiking trails.

Guests frequently highlight the breakfast experience at Mountain Paradise, which features a rich variety of delicious options catering to different dietary needs, including gluten-free choices. The breakfast room with its stunning views of the Matterhorn, enhances the dining experience, making breakfast a memorable start to the day.

Rooms at Mountain Paradise are praised for their exceptional cleanliness, spaciousness and Swiss-style décor. Many rooms come with large balconies offering breathtaking mountain views, particularly of the Matterhorn, making the additional cost for such rooms well worth it. The comfortable beds, practical amenities and the overall cozy, warm atmosphere further add to the luxurious yet homely feel of the hotel.

The dedication to cleanliness is impeccable throughout the property with daily cleaning routines ensuring a spotless environment. The serene and well-maintained surroundings provide a peaceful and relaxing atmosphere, allowing guests to fully enjoy the fresh mountain air.

Staff at Mountain Paradise receive consistent praise for their friendliness, professionalism and attentiveness. Guests frequently mention the warm welcomes and exceptional service with special commendations for staff members like David, who go above and beyond to ensure a memorable stay. Their helpfulness in providing local activity tips and thoughtful advice makes guests feel at home and valued.

Families find Mountain Paradise particularly appealing, thanks to family-oriented amenities, spacious room arrangements and a welcoming atmosphere. The exceptional views, combined with the convenient location for skiing and other activities, make it a superb choice for family vacations. The hotel's offering of toys and entertainment for children further enhances the family-friendly experience.

For ski enthusiasts, the hotel's proximity to the Matterhorn Express gondola and Glacier Paradise cable car is ideal, offering a seamless ski-in/ski-out experience. The well-equipped heated ski room and modern facilities ensure a hassle-free and enjoyable skiing adventure.

Despite being a three-star hotel, Mountain Paradise often exceeds guest expectations, offering value for money with top-notch service, excellent amenities and a prime location. Many guests believe the hotel deserves a higher rating, given its outstanding offerings.

Overall, Mountain Paradise stands out as a superb choice for travelers seeking a harmonious blend of cleanliness, comfort, stunning alpine views and exceptional service. Its serene setting, family-friendly environment and convenient access to Zermatt's attractions make it a top pick for an unforgettable retreat.
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Hotel Ambassador Zermatt

Hotel in Zermatt

8.3

Very Good

From $366

$

Info Summary of reviewsHotel Ambassador Zermatt is highly commended for its exceptional convenience and central location. Positioned just minutes away from the train station and Gornergrat Railway, it offers quick access to the slopes and breathtaking mountain views, including the Matterhorn. Guests appreciate the tranquil yet central setting, which facilitates easy access to dining, shopping and local attractions, making the hotel a favored choice for convenience and comfort.

The breakfast service, despite being held in a basement room, receives positive feedback for its delicious and plentiful offerings, including a variety of eggs, bacon, cheeses, cold cuts, breads and beverages. While some guests desire a broader selection and have noted occasional flaws like limited fresh vegetables and stale items, the majority find the breakfast satisfying and well-presented with attentive staff enhancing the experience.

Dinner at the hotel is generally well-received with guests praising the quality and heartiness of the food, along with a pleasant bar environment. The excellent service from dinner staff is frequently highlighted. However, there are occasional criticisms about operational issues, such as restaurant closures in the off-season and inconsistencies in food quality and service.

The hotel rooms are widely praised for being modern, spacious and comfortable. Many rooms offer stunning views of the Matterhorn and are well-equipped with amenities, including coffee machines and large bathrooms. While some guests have noted issues with room temperature and noise levels, the overall impression is positive with guests valuing the cleanliness, comfort and spaciousness of the accommodations.

Cleanliness is a strong point with rooms described as large, clean and recently renovated. Despite minor issues such as small or outdated bathrooms and occasional lack of air conditioning, the hotel's hygiene standards, friendly staff and clean indoor swimming pool contribute to a positive guest experience.

The hotel's staff consistently receive high praise for their friendliness, helpfulness and professionalism. Guests appreciate the attentive service and feel well-cared for throughout their stay, creating a welcoming and inviting atmosphere.

The free WiFi service is generally reliable and fast, allowing guests to stay connected with ease. Some occasional issues with slow speeds and spotty connections are mentioned, but overall feedback indicates that the hotel's WiFi is dependable.

The indoor swimming pool and spa facilities are standout features, frequently praised for their cleanliness, spaciousness and inviting atmosphere. Guests enjoy relaxing in the pool, jacuzzi and sauna, enhancing their stay experience.

Hotel Ambassador Zermatt is ideal for families, offering spacious rooms and family suites that accommodate children comfortably. The convenient location, modern amenities and child-friendly pool contribute to a pleasant family stay, despite some minor concerns about the size of secondary bedrooms in certain suites.

Ski enthusiasts find the hotel's location and facilities highly convenient with easy access to ski slopes, an in-house ski shop and well-kept ski lockers. The proximity to skiing amenities and helpful staff ensure a comfortable and efficient skiing experience.

The surrounding area offers vibrant nightlife options with good bars both within and near the hotel. The hotel's bar, known for its friendly staff and reasonable prices, provides a pleasant evening retreat. Proximity to a variety of dining and socializing options further enhances the guest experience.

Beds at the hotel receive mixed reviews with many guests finding them comfortable and cozy, featuring high-quality linens and pillows. However, there are occasional mentions of beds being too soft or too hard, indicating varying preferences among guests.

Overall, Hotel Ambassador Zermatt is highly recommended for its strategic location, excellent amenities, clean and comfortable rooms, attentive staff and family-friendly environment, ensuring a memorable stay in this beautiful alpine destination.
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Luxury Hotel

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Hotel Matterhornblick

Hotel in Zermatt

8.9

Excellent

From $277

$

Info Summary of reviewsHotel Matterhornblick in Zermatt consistently receives high praise across various categories, making it a standout choice for travelers. Situated in an enviable central location, the hotel offers easy access to key attractions, the main train station, ski lifts and vibrant local streets, all while maintaining a peaceful and relaxing environment. Guests are particularly enamored with the breathtaking views of the Matterhorn, which add significantly to the hotel's charm.

The breakfast offerings at Hotel Matterhornblick are exceptional, frequently noted for their variety, freshness and quality. Guests enjoy a wide range of delicious items, from daily prepared Bircher muesli to fresh croissants, making the breakfast experience a highlight of their stay. While some guests express a desire for more hot dishes, the general consensus is that the breakfast exceeds expectations, especially for a 3-star hotel.

The rooms at Hotel Matterhornblick are another strong point, frequently described as clean, spacious and well-appointed. Modern decor, comfortable furnishings and excellent bathroom facilities contribute to a cozy and pleasant stay. Many rooms feature balconies with stunning views of the Matterhorn, adding an extra layer of enjoyment. The hotel's cleanliness extends beyond the rooms with the entire property, including its spa, receiving commendations for being well-maintained and spotless.

The staff at Hotel Matterhornblick are universally appreciated for their friendliness, professionalism and attentiveness. Guests frequently mention specific staff members by name, praising their helpfulness and the warm, welcoming atmosphere they create. The owners' hospitality further enhances the family-friendly vibe of the hotel.

Though the WiFi service receives mixed feedback with some guests experiencing connectivity issues, the overall experience at Hotel Matterhornblick remains highly positive. The spa area, featuring amenities like a hot tub, whirlpool, sauna and indoor pool, is well-regarded for providing a relaxing and comprehensive wellness experience.

For skiing enthusiasts, the hotel's central location is particularly advantageous, offering easy access to ski lifts, ski rooms and shuttle services. This convenience, combined with comfortable accommodations, makes Hotel Matterhornblick an ideal base for maximizing time on the slopes.

Lastly, the beds are often praised for their comfort, though opinions on firmness vary. Some guests find the mattresses a bit hard while others appreciate the firm support. The prevalence of twin beds instead of larger options is a noted inconvenience for couples, but overall, the beds contribute positively to the sleeping experience.

In summary, Hotel Matterhornblick excels in providing a clean, comfortable and convenient stay with exceptional staff and amenities, making it a highly recommended choice for visitors to Zermatt.
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3-Star Hotel

Alpenblick

Hotel in Zermatt

8.7

Very Good

From $147

$

Info Summary of reviewsAlpenblick is a highly recommended hotel in Zermatt, celebrated for its prime location and serene atmosphere. Ideally situated near major attractions such as the Matterhorn Glacier Paradise and the ski lifts, it provides easy access for those seeking both skiing adventures and sightseeing. Guests appreciate the breathtaking views of the Matterhorn from their room balconies and the tranquil riverside setting that enhances their alpine experience. The hotel also offers spacious, comfortable accommodations with a blend of modern amenities and traditional Swiss design, making it a top choice for travelers who value convenience, peace, and stunning scenery.

The hotel's breakfast service receives glowing reviews, with guests praising the varied buffet of both sweet and savory dishes. Fresh, hearty options, such as crispy rolls and a variety of cheeses, ensure that every guest's palate is satisfied. The friendly and attentive staff, who accommodate early departures with packed meals, enhance the overall dining experience. Guests also commend the meticulous cleanliness throughout the hotel, with spotless rooms and common areas maintained by attentive cleaning staff, providing a welcoming environment.

Alpenblick's standout feature is its exceptional staff, whose friendliness and professionalism set the tone for a warm, inviting stay. Personalized service from figures such as the owner and his wife adds a sense of genuine hospitality, making guests feel truly cared for. Families find the hotel particularly accommodating, with spacious family rooms and convenient amenities such as a nearby playground.

For ski enthusiasts, Alpenblick offers unparalleled convenience with its close proximity to the ski lifts and gondolas. Despite being a moderate walk from the Zermatt station, the hotel's location is ideal for easy access to skiing and hiking opportunities. Guests appreciate the comfortable beds, which contribute to a restful stay, even though opinions on pillows may vary.

Overall, Alpenblick delivers a charming three-star experience that rivals four-star hotels. The commendable value for money, combined with excellent staff service, solid amenities, and breathtaking alpine views, make it a preferred choice for travelers exploring Zermatt. Whether for relaxation or adventure, Alpenblick promises a memorable stay in a picturesque mountain setting.
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3-Star Hotel

Hotel Beau Rivage

Hotel in Zermatt

8.7

Very Good

From $273

$

Info Summary of reviewsNestled in the heart of Zermatt, Hotel Beau Rivage is highly praised by guests for its prime location, offering easy access to central village amenities, transportation links, and the iconic Matterhorn. Guests enjoy stunning views and a serene atmosphere by the river, making it an ideal base for exploring Zermatt. The hotel features a newly equipped gym and receives consistent praise for its friendly and helpful staff.

The breakfast at Hotel Beau Rivage is well-received, with a variety of options and freshly cooked selections that enhance the dining experience. While some suggest room for improvement in variety and value, the breakfast is generally seen as a delightful way to start the day.

Guests are also impressed with the hotel's rooms, which are noted for their comfort, cleanliness, and modern amenities. Spacious and well-designed, they offer a cozy retreat with the added luxury of balconies in some rooms. Suites stand out for size and convenience, contributing to a warm and inviting atmosphere.

Hotel Beau Rivage is regarded for its exceptional cleanliness, with updated rooms and meticulously maintained common areas. The attention to detail in sanitation and added amenities like bathrobes and slippers enhance the comfort. Coupled with the breathtaking views of the Matterhorn, it makes for a memorable stay.

The staff at Hotel Beau Rivage are renowned for their exceptional service, often going above and beyond to ensure guests feel welcome and valued. Their friendliness, warmth, and attention to personal touches significantly contribute to the appeal of the hotel, leaving a lasting impression on visitors.
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Boutique-style Hotel

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