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Summary of reviewsThe Waverley Hotel stands out as a highly convenient and accessible accommodation option, particularly praised for its ideal location near Crewe Railway Station and the town center. Guests frequently commend its proximity to local amenities and attractions, making it an excellent choice for various types of travelers, including those on business trips or family visits.
One of the hotel's most celebrated features is its breakfast, consistently highlighted for its variety, quality and generous portions. Whether opting for the full English or simpler dishes, guests appreciate the freshly cooked-to-order options available. Although dinner options received commendations for their quality and value, the limited dining schedule meant some guests had to venture out for meals, a task made easier by helpful staff recommendations.
The rooms at The Waverley Hotel are deemed clean and comfortable, providing basic yet satisfactory accommodation. Cleanliness is a strong point with mentions of spotless communal areas and well-kept rooms. However, the need for refurbishment is often noted with some rooms being described as dated and in need of modern updates.
The hotel's remarkable hospitality is another major highlight. Staff members, especially those at the reception, are consistently praised for their friendliness, helpfulness and efficient service. Their accommodating nature has left a positive impression on many guests, contributing to the overall pleasant experience at the hotel.
While the hotel offers free Wi-Fi, connectivity issues are a common complaint among guests with weak signals and poor coverage often mentioned. Despite this drawback, The Waverley Hotel's provision of family-friendly amenities and pet-friendly policies, including the acceptance of dogs and thoughtful touches like dog biscuits, make it an appealing choice for family and pet travelers alike.
Finally, the hotel’s central location allows for easy exploration of Crewe’s vibrant nightlife, though this can sometimes lead to disturbances due to noise from nearby venues. Overall, The Waverley Hotel is a well-regarded choice for those seeking accessible, friendly and clean accommodation, ideal for short stays and providing good value for money with a few areas that could benefit from improvement.
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