Fox Connaught London ExCel enjoys high praise for its prime location, being ideally situated near the ExCeL Centre and London City Airport. The hotel's accessibility to transport links like the Docklands Light Railway (DLR), Prince Regent train station and convenient bus and underground access make it a strategic choice for guests attending events or exploring London attractions. The availability of nearby amenities such as food, drinks and a park entrance adds to its appeal for both short stays and extended visits.
The breakfast offerings receive varied feedback, but many guests appreciate the quality of the continental breakfast, enjoying delicious options like veggie breakfasts and bacon sandwiches. Friendly staff enhance the dining experience, though some guests reported issues with breakfast availability and variety. Dinner at the on-site pub receives consistent acclaim for its tasty and well-priced meals with the added value of a 20% discount for hotel guests. Despite occasional limited choices, the pub's food usually surpasses expectations.
Guests frequently commend the rooms for their spaciousness, cleanliness, bright ambiance and comfort, particularly the comfortable beds. While some rooms and amenities could use updates, the overall quality generally satisfies guest expectations, supported by a quiet and cozy atmosphere. Cleanliness feedback is mixed with many praising tidy rooms and clean bathrooms, although some mention issues like mold and dusty carpets.
The staff at Fox Connaught London ExCel shine through with their friendliness and helpfulness. Exceptional service from individuals like Polly at check-in and Dominik, Steven and Niall at night leaves a positive impression on guests. This goodwill fosters a welcoming environment, although minor inconsistencies in staff engagement are noted.
Wi-Fi reliability varies; some guests experience seamless and strong connections, while others face weak or faulty signals. The parking facilities draw high marks for their convenience and security, contributing to the hotel’s practicality for travelers. The beds are generally highlighted as comfortable, though a few note issues like worn-out mattresses.
Accessibility at the hotel presents challenges, as the lack of an elevator and steep stairs hinder those with mobility issues. Although ground-floor rooms and accessible parking show some consideration, more improvements are necessary.
Situated above a charming pub in a historic building, Fox Connaught London ExCel offers a unique and memorable boutique experience, balancing its old-world character with some modern expectations. Despite needing updates in certain areas, its distinct style attracts guests looking for comfort and individuality over luxury.
Harlinger Lodge is highly appreciated for its strategic location, offering a peaceful retreat in a tranquil neighborhood while ensuring excellent connectivity to London's vibrant city life. Guests find commuting around the city seamless, with easy access to Woolwich, local tube lines, and the Greenwich area, which boasts lively bars and restaurants. Its proximity to the O2 arena and picturesque Thames walk further enhances the experience. Despite being close to the city airport, the lodge maintains a sense of peace and safety, making it an ideal base for short stays and exploration.
The rooms at Harlinger Lodge stand out for their meticulous cleanliness and comfort, offering private bathroom facilities and convenient in-room amenities like a fridge and kettle. Tastefully decorated and brightly lit, they provide all essentials, from a microwave to a hairdryer, ensuring a homely and first-class experience. The accommodations are well-maintained, showcasing the lodge's commitment to guest satisfaction.
The exceptional cleanliness of Harlinger Lodge is frequently noted, with every facility maintained to spotless standards. The immaculate environment, complemented by clean and comfortable rooms, underscores its focus on hygiene and tidiness. Guests value the well-equipped kitchen facilities and recognize the lodge as a sanctuary of cleanliness and comfort.
The staff at Harlinger Lodge are celebrated for their hospitality, with guests frequently praising their friendly and helpful demeanor, particularly highlighting Gamal and Sally's exceptional service. The staff's proactive communication and welcoming nature create a homey atmosphere, making guests feel right at ease. Their dedication contributes to a remarkable and inviting environment appreciated by many.
Moreover, the comfort of the beds receives notable acclaim, with guests often describing them as extremely comfortable. Despite varying preferences regarding softness and size, the overall impression of the bedding remains positive, offering a restful experience for most visitors. While some guests have noted the rooms can become quite warm—potentially impacting sleep quality—the bedding quality remains a highlight in creating a comfortable stay.
Overall, Harlinger Lodge is recognized for its strategic location, outstanding cleanliness, comfortable accommodations, and exceptional staff, making it a preferred choice for travelers seeking a pleasant and convenient stay in London.