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Summary of reviewsReigate Manor Hotel enjoys a prime, quiet location close to Reigate’s town center, making it convenient for business, family visits and leisure. It is well-connected to public transport, Gatwick Airport and the M25 and offers ample parking space. Guests appreciate the serene setting with lovely views over Surrey's wooded slopes. The staff receives high praise for their friendliness, responsiveness and efficiency, enhancing the overall guest experience.
Breakfast at the hotel is generally well-regarded with a notable Full English breakfast that is often praised for being hot, delicious and satisfying. Guests enjoy a wide selection of options, including vegetarian choices and freshly cooked items. However, some inconsistencies are noted, especially on Sundays when a buffet is served.
Dinner experiences generally meet expectations with many guests finding the food tasty, well-prepared and reasonably priced. The staff's exceptional service during dinner is consistently mentioned positively. However, some guests have noted that the menu could offer more variety and avoid serving dishes that appear reheated.
Rooms at Reigate Manor Hotel are praised for their cleanliness, comfort and spaciousness. Many guests find the decor charming and the beds very comfortable, often ensuring a good night's sleep. While some rooms could benefit from an update and suffer from noise from the nearby main road, overall, the accommodations provide a restful and pleasant stay.
Cleanliness is generally well-maintained across the hotel with tidy rooms and well-kept common areas. There are occasional isolated incidents of insufficient cleaning that some guests feel could be improved upon.
Despite some mixed feedback on Wi-Fi strength and reliability, many guests find the internet access adequate. Beds are widely commended for their comfort with most guests experiencing excellent sleep quality, though a few note issues with hard pillows.
Lastly, while the hotel maintains an old-fashioned charm that many guests appreciate, the decor and facilities could benefit from modern updates. Nevertheless, the hotel’s warm atmosphere, affordable rates and cozy ambiance contribute to a pleasant overall experience.
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