The Hilton Garden Inn Chicago Downtown Riverwalk offers an exceptional location, making it an ideal base for exploring the vibrant city of Chicago. Guests appreciate its proximity to major attractions such as the Riverwalk, Millennium Park, and the Magnificent Mile, with easy access to public transportation. The hotel’s location, coupled with clean and comfortable accommodations, appeals to both leisure and business travelers.
Guests commend the hotel for maintaining a high standard of cleanliness, with rooms being described as spotless and spacious. Amenities like a microwave, refrigerator, and Keurig coffee maker enhance convenience for guests. The modern bathrooms and well-functioning air conditioning further contribute to a comfortable stay. Reviews highlight the staff's friendly and helpful nature, with special mention of individuals who enhance the overall guest experience.
The breakfast receives mixed reviews. While many enjoy the tasty offerings and commend the friendly staff, some aspects such as pricing and variety leave room for improvement. The bedding is frequently praised for comfort, contributing to a restful night's sleep, though preferences for firmness vary.
Complimentary Wi-Fi and a well-equipped gym are appreciated by guests, although some Wi-Fi performance issues are noted. Business travelers benefit from a convenient location, well-equipped facilities, and seamless service, adding value to their stay. Despite some criticisms regarding the restaurant offerings and pricing during peak times, the Hilton Garden Inn Chicago Downtown Riverwalk consistently promises a satisfying, comfortable, and strategically located experience, suitable for both tourists and business guests.
The DoubleTree by Hilton Chicago Magnificent Mile offers a prime location in the heart of downtown Chicago, making it an excellent base for exploring major landmarks such as Navy Pier, the Riverwalk and Millennium Park. Its proximity to shopping destinations on Michigan Avenue and the Magnificent Mile, as well as various dining and entertainment options, enhances its appeal. The hotel itself receives recognition for its cleanliness, friendly staff and comfortable rooms, making it suitable for tourists looking to experience the best of Chicago.
While the breakfast experience has mixed reviews with some guests finding it expensive and inconsistent, others appreciate the quality and variety of food. The dinner experience, on the other hand, is generally positive with guests praising the delicious food, inviting bar atmosphere and excellent service, although a broader menu selection would be welcomed.
Rooms are noted for their spaciousness and comfort with many guests praising the cleanliness and comfortable bedding. Some rooms offer fantastic city or partial lake views. However, there are areas for improvement, including outdated furniture, small bathrooms and inconsistent housekeeping. Despite these points, positive feedback about room comfort and amenities often prevails.
Cleanliness of the hotel is generally commendable with many guests appreciating the tidy, comfortable rooms and clean common areas. However, there are occasional complaints about housekeeping inconsistencies and maintenance issues. The friendliness and helpfulness of the staff are highly praised, though some guests have experienced less satisfactory service from certain staff members.
The gym receives positive feedback for its spaciousness and quality equipment, remaining accessible 24 hours a day. The rooftop pool is a beloved feature for its ambiance and cleanliness, though there are some concerns about its maintenance and occasional overcrowding.
Parking is a mixed experience with guests appreciating the convenient location but often finding it expensive and the spaces tight. The absence of some amenities like valet service and elevator access in the parking area adds to the logistical challenges.
The hotel is particularly noted for its family-friendly environment with numerous activities for children and comfortable family rooms. Small touches like providing signature cookies contribute to a welcoming atmosphere for families.
The beds receive largely positive reviews for their comfort and quality, enhancing the overall experience for most guests despite occasional issues with bed cleanliness and firmness.
Business travelers find the hotel well-suited for corporate needs, benefiting from its central location and business-friendly amenities.
Overall, the DoubleTree by Hilton Chicago Magnificent Mile stands out for its excellent location, friendly staff and comfortable amenities, making it a solid choice for various types of travelers looking to enjoy Chicago.
The hotel has in-room kitchenettes, an accessible swimming pool, and proximity to an accessible CTA train station. There are fully ADA-compliant suites with wide doorways, strobe alarms, and spacious bathrooms.
Summary of reviews related to the 'Accessible' category
Embassy Suites by Hilton Chicago Downtown Magnificent Mile has received positive feedback from guests regarding its accessibility for travelers with disabilities. Visitors highlighted that the hotel is easily accessible and offers convenient access to amenities, ensuring a comfortable stay. Handicap accessible rooms are available and the overall accessibility features of the hotel were deemed to provide a positive experience. The location of the hotel was also noted to be accessible, adding to the ease of movement for guests with disabilities. However, some guests have experienced issues with reservation management upon arrival.
Summary of reviews related to the 'Accessible' category
Homewood Suites by Hilton Chicago Downtown is noted for its central location, making it easy for guests to explore nearby restaurants and shops. The hotel offers accessible facilities, including a pool and ample parking spaces designed for easy access. It caters well to wheelchair users, providing accommodations such as accessible rooms equipped with tables, sofas and other necessary amenities. Guests have found the hotel well-connected and wheelchair-friendly, ensuring a comfortable stay for those with disabilities. However, there was a minor concern regarding the walk-in shower in one review. Overall, the hotel is deemed very accessible and supportive of disabled guests.
Suites and rooms feature roll-in showers, closed captioning on TVs, visual alarms in rooms and public areas, and Braille signage. There is an accessible swimming pool and fitness center.
Nestled in the heart of downtown Chicago, the Fairfield Inn and Suites Chicago Downtown/Magnificent Mile boasts an impeccable location. The hotel's prime position near the renowned Magnificent Mile and numerous attractions, restaurants and shops ensures a convenient and accessible stay for travelers eager to explore the city. Guests frequently highlight the central location as a major advantage, appreciating both its proximity to key tourist spots and its surrounding sense of safety and tranquility.
Guests are equally impressed with the hotel’s breakfast offerings, which receive high marks for variety and quality. The extensive selection includes items like waffles, fruits, cereals, eggs and breakfast meats with healthy options such as oat milk and fresh fruit. While the breakfast area can become crowded and the use of plastic cutlery is noted, the overall experience remains positive, providing a great start to the day and adding value to the stay.
The rooms, though varying in size and comfort, are generally praised for their cleanliness and convenience. Many guests find them clean and adequately spacious with suites providing additional amenities like sofa beds and microwaves. However, some reviews mention the smaller room sizes, especially for larger families and occasional issues with furniture and decor. Despite these minor setbacks, the rooms meet expectations for a convenient and centrally located hotel stay.
Cleanliness is a consistent highlight with guests frequently commenting on the hotel's high standards of maintenance, both in rooms and communal areas. This attention to cleanliness extends to well-kept bathrooms, adding to the overall positive guest experience.
The staff's exceptional service significantly enhances the stay with numerous reviews praising their friendliness, helpfulness and attentiveness. The bell and front desk staff are particularly noted for their welcoming demeanor and local knowledge, making guests feel at ease and ensuring all needs are promptly met.
Bed experiences are mostly favorable with many guests finding the beds comfortable and conducive to a restful night's sleep. King beds receive particular praise, though there are mixed reviews regarding sofa beds and some instances of discomfort with certain mattresses.
Overall, Fairfield Inn and Suites Chicago Downtown/Magnificent Mile offers a centrally-located, clean and comfortable stay with excellent service and a commendable breakfast. Despite some minor drawbacks concerning room size and bed comfort, the hotel's strategic location and friendly staff make it a recommended choice for those looking to experience the best of downtown Chicago.
Provides accessible rooms and features, ensuring a comfortable stay for guests with disabilities. Offers convenient access to the airport and local attractions. Known for its spacious rooms and helpful amenities.
Summary of reviews related to the 'Accessible' category
Hyatt Place Chicago O'Hare Airport offers accessible rooms and facilities for guests with disabilities. The hotel features wheelchair-accessible rooms and provides accessible amenities, ensuring that guests can navigate the premises comfortably. The good shuttle service enhances convenience for those with mobility needs, allowing streamlined transportation to and from the airport.
While the accessible rooms are noted for their suitability, some aspects such as the low toilets and occasional elevator issues could pose challenges. Nonetheless, the overall physical accessibility of the hotel supports a comfortable stay for guests with disabilities.
Holiday Inn Express & Suites Chicago North Shore - Niles by IHG, offers guests a convenient and comfortable stay that consistently receives positive reviews. The hotel's location is highly praised for its proximity to Downtown Chicago, O'Hare International Airport and an array of restaurants, cafes and stores in a clean, quiet and safe neighborhood. Ample parking and easy access to various destinations enhance the convenience for travelers, whether for business or leisure.
The breakfast at the hotel earns favorable reviews for its variety and quality, featuring options like pancakes, eggs, bacon, hot oats and cheese-filled eggs. Despite occasional mentions of the need for more timely replenishment, guests generally find the breakfast to be delicious, satisfying and a pleasant start to the day.
Rooms are noted for their cleanliness, spaciousness and modernity with exceptionally comfortable beds frequently highlighted. Although there are minor issues such as insufficient carpet cleaning or occasional maintenance needs, the overall feedback underscores the reliability of the accommodations for a restful stay.
Staff at the hotel receive high marks for their friendliness and helpfulness, contributing to a welcoming atmosphere. Special mentions of standout employees reflect the team's dedication to providing exceptional customer service.
The gym is well-maintained and properly equipped, meeting guests' fitness needs and features additional amenities like an indoor pool. While the pool has mixed reviews with some notes on cleanliness and size, it remains a valued feature for its convenience and general upkeep.
Parking is ample, free and well-regarded for its convenience and safety, including amenities like an EV charger. The family-friendly environment is enhanced by the hotel's proximity to the police station and suitable amenities for family gatherings.
Overall, the Holiday Inn Express & Suites Chicago North Shore - Niles excels in providing a clean, comfortable and convenient stay, making it a reliable choice for travelers visiting the Chicago area.
The AC Hotel Chicago Downtown is highly praised for its exceptional location, making it the perfect choice for visitors keen on exploring the heart of Chicago. Just a block away from Michigan Avenue, the hotel is surrounded by numerous dining options, shops and entertainment venues, including a nearby piano bar. Its proximity to the Red Line train offers easy transportation around the city and the vibrant nightlife and diverse shopping experiences along the Magnificent Mile are added bonuses. Many guests commend the hotel's central placement, clean and modern amenities, accommodating staff and overall pleasant atmosphere, emphasizing the convenience of being able to walk to various attractions.
Guests have mixed feelings about the breakfast. Many find the European-inspired breakfast buffet to be superb with exceptional staff service, though some feel that at $17 per person plus tax, it is overpriced and offers limited variety. Nonetheless, those who try the breakfast enjoy its taste and the unique touch it adds to their stay.
The rooms at AC Hotel are noted for their modern, clean and spacious design. They are perfect for families or groups with some rooms accommodating up to four adults and options for adjoining rooms. The rooms are well-equipped with small refrigerators and comfortable beds and pillows, though a few guests prefer softer blankets. The spacious bathrooms and clean environment enhance comfort, despite some rooms feeling standard-sized. Overall, the combination of modern amenities and a tranquil atmosphere amidst the downtown hustle and bustle makes it a solid choice for a city stay.
Cleanliness is another strong point with numerous guests praising the hotel for being very clean and maintaining high standards. The friendly staff further enhance this positive experience, ensuring rooms are cleaned daily. While there are mentions of areas needing improvement, such as better lighting and deeper carpet cleaning, guests generally find the cleanliness commendable.
The staff at AC Hotel Chicago Downtown are repeatedly described as accommodating, kind and professional. Individual employees at the front desk, such as Jerry and Emily, receive special mentions for their friendliness and helpfulness. The team's consistent dedication to great service significantly enhances the guest experience.
Parking at the hotel is seen as a major advantage with on-site parking noted for its safety and security. Though the cost of parking is considered high by some and the parking garage spots may be small, the convenience and peace of mind it offers are appreciated.
Overall, the AC Hotel Chicago Downtown stands out due to its prime location, modern amenities, comfortable rooms, commendable cleanliness and especially its friendly and attentive staff. These elements make it an ideal choice for visitors looking to explore Chicago.
Hampton Inn Chicago Downtown/N Loop/Michigan Ave is ideally situated in the vibrant heart of downtown Chicago, providing guests with seamless access to renowned attractions such as Millennium Park, the Art Institute, Riverwalk, and the Magnificent Mile. The hotel’s central location is praised for its proximity to public transportation, making exploration of the city’s cultural and shopping districts both easy and convenient. Its historical Art Deco charm adds to the overall Chicago experience, complemented by a consistently high standard of cleanliness and comfort throughout the property.
The complimentary breakfast experience is a highlight for many guests, offering a diverse selection of American-style dishes suitable for all tastes. While some suggest areas for improvement, most find the breakfast plentiful and satisfying, providing a solid start to the day’s adventures. Room accommodations, although sometimes described as small, are appreciated for their cleanliness and comfort, with many guests enjoying restful nights on comfortable beds.
The hotel's exceptional staff enhances the welcoming atmosphere, consistently praised for their politeness, friendliness, and helpfulness. Though the Wi-Fi service receives mixed reviews, with room for improvement noted in some reviews, many guests find it satisfactory for basic connectivity needs. Parking is identified as a challenge due to high fees, but alternative transportation options are available nearby, mitigating this issue.
Families traveling with children particularly appreciate the hotel for its accommodating nature, spacious rooms, and included amenities, making it an ideal base for city explorations. Additionally, business travelers find the location and facilities conducive to their needs, with clean, comfortable accommodations and a professional staff. Overall, Hampton Inn Chicago Downtown/N Loop/Michigan Ave offers an excellent value proposition for those seeking a comfortable and strategically located hotel in Chicago.
Offers hearing accessible rooms and in-room accessibility features. Provides a 24-hour business center and fitness center. Features flexible meeting space and a complimentary airport shuttle.
Summary of reviews related to the 'Accessible' category
La Quinta by Wyndham Chicago O'Hare Airport has been noted for its accessibility features, catering well to guests with disabilities. The hotel offers wheelchair accessible facilities, including accessible toilets and ramps, which enhance convenience for all guests. The location is great for easy access to the airport, adding to its appeal. Guests requiring special accommodations felt comfortable during their stay with the staff effectively providing handicapped rooms. Despite some remarks about the size of the handicap rooms being small, the overall accessibility at the hotel is commendable.
Features premium queen rooms with mobility accessible showers. Offers a fitness center, private parking, and a restaurant. Provides a comfortable stay with good location and amenities.
This hotel offers entire unit wheelchair accessibility and has an elevator. Accessible rooms with adapted baths and roll-in showers are available, along with wheelchair-accessible and van parking.
The Quality Inn & Suites Orland Park - Chicago is highly regarded by guests, particularly for its advantageous location and overall pleasant experience. Situated in a serene suburb, it offers easy access to local shopping centers, dining options, and sports venues like hockey arenas and ball fields, making it convenient for city explorations. The safe and peaceful atmosphere coupled with proximity to family attractions and local eateries enhances its appeal as a comfortable base for visitors.
Guests are generally impressed with the breakfast offerings, highlighting the variety and quality of the complimentary breakfast provided. The diverse selection includes hot items such as eggs and sausage, alongside healthier options, which collectively cater to a broad range of dietary preferences. The breakfast staff receives commendations for their friendliness and attentiveness, maintaining a clean and inviting breakfast area despite occasional calls for greater variety.
The rooms are noted for their spaciousness, cleanliness, and comfort, equipped with appreciated amenities like fridges and microwaves. While some areas could use refreshing, the north-facing rooms offer a remarkable skyline view. The beds stand out as exceptionally comfortable, contributing to restful nights with high-quality mattresses and plush bedding.
Cleanliness is a hallmark, with the hotel and rooms consistently well-maintained, supported by an attentive cleaning staff. Despite some age-related wear, the facility remains tidy and welcoming. The overall cleanliness paired with a courteous and professional staff enhances the quality of the stay.
The hotel staff is lauded for their outstanding customer service. Known for their friendliness and professionalism, individuals like Chanelle and Lisa receive special mentions for leaving positive impressions. The staff handles early check-ins smoothly and remains helpful across all departments, significantly contributing to an inviting and pleasant atmosphere.
In summary, the Quality Inn & Suites Orland Park - Chicago provides a satisfying experience with notable strengths in location, breakfast variety, room comfort, cleanliness, and service, ensuring guests enjoy a comfortable and welcoming stay.
Best Western Plus O'Hare International South Hotel is highly regarded for its strategic location near O'Hare International Airport, providing a seamless experience for both business and leisure travelers. The convenience of a free shuttle service to and from the airport, along with proximity to public transportation and major highways, makes it an ideal choice for guests planning to explore Chicago and its attractions. The surrounding area is clean and offers easy access to a variety of dining options, enhancing the overall convenience for visitors.
The hotel offers a complimentary breakfast, which many guests find to be a valuable addition, featuring a range of options like scrambled eggs, sausage, waffles, and more. While some guests suggest enhancing the variety, the breakfast generally meets expectations for a simple and satisfying start to the day.
Rooms at the hotel receive positive reviews for their spaciousness and cleanliness, with comfortable beds contributing to a restful night's sleep. Recent renovations and amenities such as microwaves and coffee makers further enhance the guest experience. Despite the property's age and occasional wear in certain areas, the rooms are consistently described as meeting comfort and space expectations.
Cleanliness is a standout feature, with guests frequently commending the hotel for its tidy facilities and the staff's dedication to maintaining a clean environment. While there are occasional reports of cleanliness lapses, these are outweighed by the overall positive impressions.
The staff's exceptional service is a highlight, with many guests praising the team for their friendliness and helpfulness. Key team members are often mentioned for their warm and professional demeanor, contributing significantly to the welcoming atmosphere of the hotel. The complimentary WiFi and parking, along with an on-site gym, further enhance the value and convenience of a stay at this hotel.
Comfortable bedding options, including a variety of pillows, ensure a relaxing sleep, adding to the positive experience of guests. While there are sporadic mentions of inconsistencies in bed comfort, most reviews reflect satisfaction with the accommodations.
Overall, Best Western Plus O'Hare International South Hotel stands out as a reliable and comfortable choice for travelers looking for convenience, comfort, and value near Chicago O’Hare Airport.
The Robey, Chicago, a Member of Design Hotels is a unique and historical hotel located in the vibrant Wicker Park neighborhood of Chicago. Guests love the hotel's convenient location, which offers easy access to transit and plenty of dining and shopping options within walking distance. The breakfast options at The Robey, Chicago, a Member of Design Hotels are highly praised with guests raving about the quality of the food and the wonderful lounge and restaurant downstairs. The rooms are chic and modern with unique features that give them character, although some guests found them small and lacking in storage space. The hotel is exceptionally clean and COVID safe with guests describing it as spotlessly clean and well-designed. The staff is consistently praised for their friendliness and helpfulness, although some guests had negative experiences with certain staff members. The rooftop pool and bar are great amenities, although some guests found the pool to be small and crowded. The parking situation at The Robey, Chicago, a Member of Design Hotels received mixed reviews with some guests finding it expensive and difficult to locate. The beds are comfortable and the bathrooms spacious, adding to the overall comfort of the stay. The hotel has received very positive reviews overall with guests finding it exceptional and superb. While some guests had concerns about additional expenses and the value for money, The Robey, Chicago, a Member of Design Hotels is a great choice for discerning travelers looking for a unique and comfortable stay in Chicago.