No5 Boutique Art Hotel by Mantis is a luxurious and stylish gem located in a prime location in Port Elizabeth. Guests rave about the hotel's excellent facilities, upmarket atmosphere and exceptional service provided by the friendly and knowledgeable staff. The breakfast experience is described as excellent with multiple choices on the menu that are all of good quality. The rooms are spacious, clean and luxurious with some offering private gardens and huge bathrooms. The hotel's art collection and Art Deco theme make it stand out from the crowd, contributing to its exceptional atmosphere. The hotel's cleanliness is also highly praised with guests consistently reporting spotless rooms and a super clean atmosphere. Overall, No5 Boutique Art Hotel by Mantis is a true 5-star experience and highly recommended by those who have experienced it.
Singa Lodge - Lion Roars Hotels & Lodges is a beautiful and tranquil property located in the heart of the city, just a short walking distance away from the beach and a shopping mall filled with excellent restaurants. The lodge offers a safari-like feel, surrounded by nature but still within convenient proximity to the excitement of the city. The breakfast at Singa Lodge received mixed reviews, but most guests described it as delicious, tasty, delectable and amazing. The rooms are spacious and luxurious with beautiful decor and unique finishes, although some guests complained about the rooms being dark, rundown or different from what they booked. The level of cleanliness throughout the hotel is remarkable with towels and bedding being clean and the rooms being cleaned thoroughly on a daily basis. The staff are friendly, helpful and professional, contributing to making guests' stays comfortable and enjoyable. Singa Lodge is a superb choice for beach lovers as it is located close to the beautiful beach in the heart of the city. The lodge offers safe and secure parking for guests, although some mentioned that pre-booking of parking would have been helpful. The beds are extremely comfortable and warm, making for a great sleep after a day of touring the beautiful surroundings. Overall, Singa Lodge offers a comfortable and relaxing retreat with their luxurious beds and beautiful surroundings.
10 on Cape Self Catering Apartments receive positive reviews for their location, cleanliness, and staff performance. The property is ideally situated, with convenient access to key landmarks, the sea, and a variety of shops, including a grocery store and Spar. It offers a central base for easy exploration of the area, including St Georges cricket ground. Guests appreciate the peaceful surroundings of the apartments and the spacious lounge and kitchen areas. Although there are mixed feelings regarding safety, particularly for solo female travelers, the good security measures in place add comfort and peace of mind.
Cleanliness is a standout feature, with visitors frequently noting the high standards maintained throughout. The accommodations are described as clean and comfortable, with fully furnished, tastefully decorated rooms, making for a convenient and pleasant stay. Although minor issues like the shower tiles have been mentioned, the diligence of the cleaning staff is consistently praised.
The staff at 10 on Cape Self Catering Apartments are commended for their friendliness and professionalism, particularly the reception team, who are described as helpful and attentive. Staff members, such as Debbie and Diane, receive specific praise for their efficiency and hospitality. While there is a mention of occasional lack of empathy from some staff, the overall sentiment remains positive. The team's commitment to meeting guests' needs significantly contributes to enjoyable and memorable experiences for visitors.
Settler Sands - Holsboer Vacations receives high praise for its outstanding location and amenities. Situated in a prime spot with stunning beach views, it offers quick and easy beach access, allowing guests to enjoy a convenient and relaxing stay. The resort’s proximity to local attractions, including beachfront restaurants and the Stenden University campus, adds to its appeal, providing everything within walking distance.
Guests commend the resort's attention to cleanliness, noting its immaculate interiors and modern furnishings that create a comfortable and spacious environment. The daily servicing of apartments ensures a pristine setting, with the accommodation perfectly suited for groups. Positioned right in front of the beach, the resort provides all the essentials for a delightful vacation.
The staff at Settler Sands Resort is frequently applauded for their exceptional service and friendliness. Guests appreciate the team’s willingness to assist and their warm hospitality, with special mentions for Amanda's helpful communication. Although there is minor feedback for management to improve people skills, the overall impression remains positive, ensuring a welcoming atmosphere.
The beachside location is a major highlight, with guests enjoying the superb sea views and stunning sunrises directly from the resort. The serene and scenic surroundings offer the perfect backdrop for a relaxing getaway. Additional amenities like a workspace and DSTV contribute to the resort’s comfort.
While the resort shines in many aspects, there are mixed reviews regarding the bedding. Some guests find the beds too firm and suggest softer mattresses for improved comfort. Occasional remarks about dust on the beds have been noted, indicating room for enhancement in this area.
Overall, Settler Sands - Holsboer Vacations is celebrated for its beautiful location, cleanliness, and exceptional staff, offering guests a memorable and peaceful beachside retreat. Improvements in bedding comfort could further enrich the guest experience.
'THE THATCH HIDE' offers an appealing retreat for guests, exuding a tranquil and serene atmosphere nestled in a secure neighborhood. Its location is praised for its quiet and picturesque surroundings, providing an ideal escape from daily life with close proximity to the beach and local dining options. The beautiful ocean views and rustic feel add to the charm, making it a favored destination for those seeking both relaxation and convenience.
Guest feedback on The Thatch Hide's breakfast experience is mixed, though the praise received highlights instances of amazing, exceptional meals, balancing some negative experiences regarding the quality and logistical issues.
The rooms are generally appreciated for their spaciousness, cleanliness and comfort with many guests praising the well-decorated interiors and useful amenities such as refrigerators, microwaves and kettles. However, there are areas that need improvement, including room size, ventilation and maintenance issues, which some guests found detracted from their stay. Despite these shortcomings, the favorable comments on the rooms’ aesthetic and comfort reflect their overall potential.
Cleanliness reviews are varied with many noting clean and well-prepared rooms with fresh linen. Yet, issues such as dusty surfaces, mold and dirty amenities highlight the need for a stronger focus on cleaning and maintenance to ensure consistency throughout the property.
The staff at THE THATCH HIDE are recognized for their friendliness and helpfulness, providing a welcoming and accommodating environment. Positive feedback often highlights the excellent service from management and housekeeping, although there’s a minor note of occasional unprofessional interactions. Overall, the staff’s warmth greatly enhances the guest experience, making visitors feel at home.
Wi-Fi connectivity at The Thatch Hide is inconsistent with some guests praising its reliability and speed, while others report significant issues with poor signal strength and slow speeds, especially in certain areas of the property. This indicates a need for better internet service to meet guest expectations more consistently.
Parking is another mixed aspect with secure and covered options appreciated by guests, yet the limited number of spaces often leads to double parking and frustration.
The beds receive mixed reviews as well. While some guests found them comfortable and spacious with clean linen, others reported discomfort due to old, noisy beds and stained or outdated bedding, suggesting that standardization of bed quality would enhance overall guest satisfaction.
In summary, while THE THATCH HIDE shines in its location, room potential and staff friendliness, addressing the areas of breakfast quality, room maintenance, cleanliness, Wi-Fi connectivity, parking capacity and bed comfort would substantially elevate the guest experience.