4-Star HotelSummary of reviews related to the '4 Star' categorySnö Hotel Formigal with its four-star rating, presents some mixed experiences for guests. While the hotel does exude a charming, old-world atmosphere, there are noticeable areas in need of improvement, particularly in the guest rooms. Many have pointed out that the textured wallpaper and outdated bathrooms are in dire need of a refresh and the mattresses require urgent replacement. The furniture, although inviting, also gives off a dated feel.
When it comes to dining, the hotel falls short. There is no dedicated restaurant for dinner and alternative dining options are limited, which can be disappointing for those looking for consistent meal service. Breakfast offerings have also been criticized for not meeting the standards expected of a four-star establishment – being both brief and, at times, lacking in proper health measures.
Despite these shortcomings, the service staff receive praise for their kindness and hospitality, even if there is a noticeable lack of organization and leadership. The dinner quality is commendable, but the dining experience could benefit from better management.
Overall, while Snö Hotel Formigal boasts some advantages such as its friendly staff and pleasant atmosphere, these positives are overshadowed by the need for significant updates and a more consistent dining experience to truly live up to its four-star rating.
Show moreRead review summaries for all categories
