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Summary of reviewsHoliday Inn Express - Exeter - City Centre by IHG, is highly commended for its prime location. Nestled near the city center, it provides easy access to major attractions, transport hubs, shopping, dining and historical sites. Despite its centrality, the area remains tranquil, making it a convenient yet peaceful base for personal and business travelers.
The breakfast service earns positive feedback with a varied and ample buffet, featuring both hot and continental options. Freshness and quality are frequently mentioned and while more variety and dietary-specific choices would be beneficial, the friendly and efficient staff enhance the dining experience.
Dinner experiences are mixed. The late-night pizza is generally well-received, yet the limited menu and occasional long wait times are points of contention. Some improvements in quality and variety, along with better service availability, are suggested.
The rooms stand out for their cleanliness, modern amenities and comfort. Although some may find rooms slightly compact, the overall sentiment is positive due to stylish decor, excellent facilities and a quiet environment conducive to rest.
Cleanliness is a hallmark of the hotel with guests consistently praising the spotless conditions of rooms and public areas. This, coupled with a friendly and efficient staff, contributes significantly to a positive guest experience.
Wi-Fi is generally reliable and fast, adding to the convenience for travelers needing internet access, although some occasional connectivity issues are noted.
Parking arrangements receive mixed feedback. While the convenience of onsite parking is appreciated, the cost is seen as high and the limited spaces can be problematic. The availability of a nearby public car park provides an alternative despite additional charges.
Families find the hotel accommodating with family rooms and kid-friendly services. Helpful staff and organized accommodations, though sometimes a bit tight, are appreciated, making it a favorable choice for family stays.
Overall, the beds at the hotel are noted for their comfort, though firmness preferences vary among guests. Main beds receive high praise, but the sofa beds are often deemed uncomfortable, especially for adults.
As a three-star establishment, the hotel offers good value for money. It's frequently described as "cheap and cheerful," providing functional and pleasant services that cater well to budget-conscious travelers seeking affordable accommodations in a central location.
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